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(i)
POLICY STATEMENT
After Sales Service
We, P.A Hilton Ltd., attach considerable imJX)rtanCein being able to retain die confi(k;nce and goodwill
of our clients in offering an effective after sales service. Every effort is made to answer clients
COrIesponOODCC
promptly and to JXOvide a rapid follow up of spares and repi.:ement parts by
maintaining comprehensive stocks of COIDJXments
usually available ex-stock.
Shouldour clients encounterany difficulty in ~g
that as a first step dley COIU.:tdle Hilton ~tative
repesentative.write direct to P.A. Hilton LId.
or maintaininga Hilton prodtx;t we would ask
in their country or. in me absenceof a 1<x:a1
In the extreme~ a problem may arisein the operatiooof equipmentwbkh could seriouslydisrupt
a teachingor ~h
~hedule. In suchcircwnstancesrapid advicefrom the man~
is desirable
and we wish our clients to know that HiltoDs' will acceptfrom them a tlansfer chargetelephonecall
from anywherein the wcxld.
We ask our clients to treat d1is service as an emergerx:y service only and to use it sparingly and wisely.
Pleasedo be aWaleof the time diff~
that may exist and. before making a tclelitone call. make
notesof die POblemyou wish to describe. English is a prefen'edlanguage.Our telephonenumberis
"Romsey(01794) 388382" and the felephme is oonnally mannedbetween0800 and 1700 hrs GMr
every day. Advarx:enotice of an impendingfelepixmecall by Fax would be appreciated.
~h productmanufacturedby P.A. Hilton Ltd., is testedunderoperatingconditionsin our permanent
instaUationsbefore~-~!ch. VisitorSto ~mdge
Mill are encouragedto operateand evaluateour
equipmentwith initial guidancefran a Hilton en~.