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If you want to... Then... For more information, see... Dial from a Personal Address Book (PAB) entry 1. Choose > Personal Directory to log in. Using Personal Directory on Your Phone, page 45 2. Choose Personal Address Book and search for a listing. Place a call using a billing or tracking code (SCCP phones only) 1. Dial a number. Place a call using your Cisco Unified Extension Mobility profile Log in to the Extension Mobility service on a phone. 2. After the tone, enter a client matter code (CMC) or a forced authorization code (FAC). Your system administrator Using Cisco Extension Mobility, page 36 Answering a Call You can answer a call by lifting the handset, or you can use other options if they are available on your phone. 18 If you want to... Then... For more information, see... Answer with a headset Press , if unlit. Or, if is already lit, press Answer or (flashing). Using a Handset, Headset, and Speakerphone, page 37 Answer with the speakerphone Press Using a Handset, Headset, and Speakerphone, page 37 Switch from a connected call to answer a new call Press Answer, or if the call is ringing Using Hold and Resume, on a different line, press (flashing). page 19 Answer using call waiting Press Answer. Using Hold and Resume, page 19 Send a call to a voice messaging system Press iDivert. Sending a Call to a Voice Messaging System, page 22 Auto-connect calls Use AutoAnswer. Using AutoAnswer, page 38 Retrieve a parked call on another phone Use Call Park. Storing and Retrieving Parked Calls, page 33 , Answer, or (flashing). OL-11526-01