Download Savant SST-W100 User guide

Savant® Wireless Thermostat
(SST-W100)
User Guide
Date: June 2013
Part Number: 009-0957-00
Copyright 2013 Savant Systems LLC, SAVANT and RacePoint Blueprint are trademarks of Savant Systems, LLC.
All brand names, product names and trademarks are the property of their respective owners.
Savant Systems, LLC reserves the right to change product specifications without notice.
Contents
To access the hyperlinks to the topics in this document, click the topic or topic page number.
System Overview ...........................................................................................................................................................3
Setting the System Mode ............................................................................................................................................4
Special Heat Pump Mode: Emergency Heat ..................................................................................................................................4
System Status Indicators ............................................................................................................................................5
Minimum Off Time ............................................................................................................................................................................................5
Minimum Run Time ..........................................................................................................................................................................................5
Staging Display ...................................................................................................................................................................................................5
Home/Away Display .......................................................................................................................................................................................5
System Alerts .......................................................................................................................................................................................................5
Setting the Heating or Cooling Temperature Setpoint ......................................................................................6
Setpoint Delta .......................................................................................................................................................................................................6
Setpoint Push .......................................................................................................................................................................................................6
Setting Fan Mode...........................................................................................................................................................7
Optional Fan Mode ...........................................................................................................................................................................................7
Main Menu Selection ....................................................................................................................................................8
Main Menu Items ...............................................................................................................................................................................................8
Set Clock ................................................................................................................................................................................................................11
Filter Service ........................................................................................................................................................................................................11
Maint Service .......................................................................................................................................................................................................11
Screen Timeout ...................................................................................................................................................................................................12
F/C Settings ........................................................................................................................................................................................................13
Sensor Calibration ...........................................................................................................................................................................................13
Backlite/Display ................................................................................................................................................................................................14
Important Notice...........................................................................................................................................................15
Safety ...............................................................................................................................................................................16
Safety Statements .......................................................................................................................................................17
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Savant Wireless Thermostat (SST-W100) User Guide
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System Overview
The Savant® Wireless Thermostat (SST-W100) is a Wi-Fi enabled digital thermostat designed to control Heating,
Ventilation and Air Conditioning (HVAC) systems. The SST-W100 communicates wirelessly over Wi-Fi to a Savant
System. The SST-W100 is designed to integrate seamlessly into a Savant controlled environment with RacePoint
Blueprint™.
This document is written for the end user and assumes that the Installer has completed the following:
• Installed and wired the SST-W100 thermostat
• Installed and configured the remote sensors (SST-TEMP1)
• Programmed the SST-W100 for the correct HVAC system type
• Configured the Wi-Fi network
• Configured the SST-W100 and TrueControl™ using RacePoint Blueprint™
Backlite
Display
Time
Outside
Temperature
Relative
Humidity
Setpoints
Warmer (Up)
System Status
Cooler (Down)
Connection
Status Field
Room
Temperature
Menu
Heating/Cooling
Mode Selection
Fan Mode Selection
Run/Hold
Mode Selection
Front View of SST-W100
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Setting the System Mode
There are four system modes: Off, Heat, Cool and Auto.
Mode
Description
Off
System is off. No heating or cooling. If system is on, it will shut off immediately.
Heat
Only heating will occur.
Cool
Only cooling will occur.
ION
Heating or cooling will come on according to the heating and cooling setpoints.
Auto System type before
The system
will automatically
switch between heating and cooling modes as needed to
T! You must set the HVAC
operating
the thermostat.
maintain the setpoints.
rmostat is installed and powered up, check and set the HVAC system
n setup as needed. Follow
the steps
below to
selectto
the
correct
system
1. Press
the Mode
button
select
theHVAC
System
Mode screen.
4:30 PM
Sys Off
MENU
75
OFF
MODE
AUTO
FAN
64H
82C
HOLD
ENU button to go to
nu screen
Mode button
2.
Press the Mode button or the Up or Down buttons to select the correct system mode.
Menu Selection
Thermostat Info
WiFi Network Status
WiFi Setup
Done
Up
button
Select
to the Thermostat
own arrow button.
ELECT button
Down
button
Done
button
3.
Mode
Thermostat
button Info
TW45
Ver: 02.04.01
WiFi Radio Version:
02.30
System Type:
Standard
Fan Type:
Gas
Network Address
1
Press the Done button one time to exit back to the main thermostat screen.
Special Heat Pump Mode: Emergency Heat
Done Statusis an additional
Setup
Emergency Heat (EHEAT)
system mode that will be displayed in the System Mode screen if the HVAC
system type is set to Heat Pump. If there is a compressor failure with the Heat Pump system, setting the mode to EHEAT
will allow the supplemental AUX heat to turn on whenever there is a call for heating. It also disables the compressor
output to prevent further damage to the HVAC system.
t Info Screen
stem Type displayed here.
HVAC type is Standard Gas (single stage)
correct system type, no further setup is required.
to exit.
the correct system type, press and HOLD the SETUP button
Mechanical Settings screen.
8-01
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of 17
MENU
OFF
MODE
AUTO
FAN
HOLD
Press the MENU button to go to
the main menu screen
INSTALLATION
Fan Mode
IMPORTANT! You must set the HVAC System type before operating the button
thermostat.
System Status Indicators
When theismain
thermostat
screen
displayed,
thethe
system
status
After the thermostat
installed
and powered
up,ischeck
and set
HVAC
systemis indicated. In this example; the System is Off.
Menu Selection
configuration setup as needed. Follow the steps below to select the correct
HVAC
system
Thermostat
Info
WiFi Network Status
setup.
WiFi Setup
Done
Scroll down to the Thermostat
Info using down arrow button.
System
Status button
Press
the SELECT
Indicators
4:30 PM
Sys Off
MENU
75
OFF
MODE
AUTO
FAN
Select
64H
82C
HOLD
Press the MENU button to go to
the main menu screen
Indicator
Description
Sys Off
System is Off.
Sys
MOT1
Heat On
System is
System is
Thermostat Info
TW45
Ver: 02.04.01
WiFi Radio Version:
02.30
System Type:
Standard
Fan Type:
Gas
Network Address
1
Done
Menu Selection
off and Minimum
Off Time
Thermostat Info
WiFi Network Status
On and heating.
WiFi Setup
Status
Setup
(MOT) delay On is active.
Cool On
System is On and cooling.
Thermostat
Info Screen
Heat
MRT2
System is On and Done
heating. MinimumSelect
Run Time (MRT) delay Off is active.
Note the System Type displayed here.
Scroll downCool
to the
Thermostat
System
is On and
cooling.
TheMRT
default HVAC type
is Standard
Gas
(singleMinimum
stage) Run Time (MRT) delay Off is active.
Info using down arrow button.
If this is the correct system type, no further setup is required.
Press the SELECT button
Press Done to exit.
Minimum Off Time
TheIfthermostat
hascorrect
a Minimum
Time
(MOT)
any
heating
cooling call is complete. This delay prevents rapid
this is not the
systemOff
type,
press
andafter
HOLD
the
SETUPorbutton
heating/cooling
cycles andSettings
also provides
to go to the Mechanical
screen. short cycle protection for compressor calls. This delay may be noticeable when
the setpoint is changed and it does not respond immediately due to another call that has recently completed and the
MOT delay timer is preventing the system from restarting. The MOT delay time can be adjusted in the Installer Settings
DCN:of
141-02048-01
Page 13
menu
the thermostat. There is a minimum of five minute delay to assure compressor
protection.
Minimum Run Time
Thermostat Info
TW45
Ver: 02.04.01
WiFi Radio Version:
02.30
System Type:
Standard
Fan Type:
Gas
Network Address
1
The thermostat has a Minimum Run Time (MRT) after the start of any heating or cooling call. The minimum run time
assures even heating and cooling cycles. The MRT delay will keep the system on, even if it reaches a setpoint or the
Done Status
Setup until the MRT expires. Changing the Mode to Off will cancel
temperature setpoint is changed that would
satisfy the call,
the MRT and the system will turn off immediately. The MRT can be adjusted in the Installer Settings menu of the
thermostat.
Staging Display
This is displayed with the System Status Indicator on the main thermostat screen.
Thermostat Info Screen
Note the System
StageType displayed here.
Description
The default HVAC type is Standard Gas (single stage)
If this is the2nd
correct
further
setup is
Stg system type, no
Stage
2 heating
or required.
cooling is On.
Press Done to exit.
Aux Heat
Stage 3 heating is On.
If this is not the correct system type, press and HOLD the SETUP button
to go to the Mechanical Settings screen.
Home/Away Display
This is displayed with the System Status Indicator on the main thermostat screen.
DCN: 141-02048-01
Page 13
Mode
Description
Home
Active. Current Setpoints are being used.
Away
Setback mode is active. Setback setpoints are being used.
NOTE: Only when Scheduling is enabled.
System Alerts
This displays a specific service alert text. See Filter Service and Maintenance Service section.
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Setting the Heating or Cooling Temperature Setpoint
Before setting the Setpoint, check the System Status on the LCD display. The correct system mode must be selected
before either the heating or cooling setpoint can be set or changed.
To change the Heat Setpoint, the system mode must be in the Heating mode. To set the Cool Setpoint, the system mode
must be in the Cooling mode. If the system is in Auto mode, the mode of the last system call will be displayed on the
Setpoint screen. If the Selection Mode is OFF, press either the Up or Down button to access the Heating/Cooling
Selection Mode. The example below is for the Heating Setpoint.
1.
On the HEATING SETPOINT change screen, press the up or down buttons to set the desired temperature
setpoint.
NOTE: Pressing the up or down buttons will increment the setpoint 1 ℉. Press and hold the button to ramp the
setpoint.
Raise Temperature
Lower Temperature
2.
Press the DONE button one time to set the setpoint temperature and exit back to the main thermostat screen.
Setpoint Delta
This is the minimum delta between the heat and cool setpoints, this value can range between 3 ℉ and 15 ℉, with the
default being 3 ℉.
Setpoint
Range
Default
Minimum Cool
43 ℉ to 112 ℉
60 ℉
Maximum Heat
40 ℉ to 109 ℉
90 ℉
Setpoint Push
The cooling setpoint cannot be lower than the heating setpoint. The thermostat will push the heating setpoint lower if the
cooling setpoint is below the heating setpoint. It maintains a 3 ℉ separation between the heating and cooling setpoint.
The same is true for raising the heating setpoint above the cooling setpoint. The thermostat will push the cooling setpoint
higher to maintain the 3 ℉ separation.
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TION
Setting Fan Mode
NT! You must set the
HVAC
type
the thermostat.
The
Fan System
mode can
bebefore
either operating
automatically
operated by the HVAC system when it is setup through the Installer or
manually set on the main thermostat screen.
ermostat is installed and powered up, check and set the HVAC system
Press
the Fan
Mode
button
manually
change
n setup as needed. 1.
Follow
the steps
below
to select
the to
correct
HVAC
systemthe fan mode.
4:30 PM
Sys Off
MENU
75
OFF
MODE
AUTO
FAN
64H
82C
HOLD
ENU button to go to
enu screen
Fan Mode
t set the HVAC System type before operating the button
thermostat.
2.
Schedule the Fan Mode.
stalled and powered up, check and set the HVAC
system
Menu Selection
eded. Follow the steps
below to select
correct
HVAC
system
Thermostat
Info
Optional
FantheMode
n to the Thermostat
down arrow button.
Status button
SELECT
tors
WiFi Network Status
If the Fan Cycler feature
is enabled in the Installer Setup, the additional fan mode Cycle will be displayed in the Fan
WiFi Setup
Mode menu. This mode cycles the fan on and off continuously for fresh air ventilation according to the settings in the
Installer Setup.
Done
Select
4:30 PM
Sys Off
MENU
75
OFF
MODE
AUTO
FAN
64H
82C
HOLD
o go to
Thermostat Info
TW45
Ver: 02.04.01
WiFi Radio Version:
02.30
System Type:
Standard
Fan Type:
Gas
Network Address
1
Done
Status
Setup
Menu Selection
Thermostat Info
WiFi Network Status
WiFi Setup
at Info Screen
Done
Select
ystem Type displayed here.
mostat
t HVAC type is Standard Gas (single stage)
utton.
e correct system type, no further setup is required.
n
e to exit.
t the correct system type, press and HOLD the SETUP button
e Mechanical Settings screen.
48-01
Page 13
Thermostat Info
TW45
Ver: 02.04.01
WiFi Radio Version:
02.30
System Type:
Standard
Fan Type:
Gas
Network Address
1
Done
Status
Setup
n
splayed here.
s Standard Gas (single stage)
em type, no further setup is required.
Savant Wireless Thermostat (SST-W100) User Guide
061313
009-0957-00
ystem type, press and
HOLD
the SETUP button
Settings screen.
7
of 17
ION
T! You must set the HVAC System type before operating the thermostat.
Main Menu Selection
rmostat is installed and
up, check and
set the
system
Thepowered
Menu Selection
screen
is HVAC
used to
view and set all the information for the thermostat.
LATION
n setup as needed. Follow
the steps
below tobutton
selectto
theget
correct
system
1. Press
the Menu
to theHVAC
Menu
Selection screen.
LATION
ANT! You must set the HVAC System type before operating the thermostat.
ANT!
You must
set the
HVAC
System
type before
thermostat.
thermostat
is installed
and
powered
up, check
and setoperating
the HVACthe
system
ation setup as needed. Follow the steps below to select the correct HVAC system
thermostat is installed and powered up,4:30
check
and set the HVAC system
PM
ation setup as needed. Follow the steps below to select the correct HVAC system
Sys Off
75
75
75
64H
82C
OFF
MENU
4:30MODE
PM
AUTO
FAN
HOLD
64H
Sys Off
4:30 PM
ENU button to go to
nu screen
Sys Off OFF
MENU MODE
AUTO
FAN
OFF
MODE
AUTO
FAN
82C
64H
HOLD
82C
Menu button
MENU
HOLD
MENU button to go to
2.
Use
the
up
and
down
arrows
to
select
the appropriate menu item.
LLATION
menu screen
MENU button to go to
RTANT!
You must set the HVAC System type
before
operating the thermostat.
Menu
Selection
menu screen
Thermostat Info
WiFi Network Status
he thermostat is installed and powered up, check
and set the HVAC system
WiFi Setup
uration setup as needed. Follow the steps below to select the correct HVAC system
Done
Select
Menu Selection
Thermostat Info
WiFi Network Status
WiFi Menu
SetupSelection
Thermostat Info
WiFi Network Status
WiFi
4:30
PMSetup
Done
Select
to the Thermostat
own arrow button.
ELECT button
75
64H
Sys Off
own to the Thermostat
Done
Select82C
g down arrow button.
own
to the Thermostat
e SELECT
button
OFF
AUTO
MENU MODE
FAN
HOLD
g down arrow button.
Select
e SELECT button
button
Thermostat Info
he MENU button to go
3. to Press SelectTW45
to go to theVer:
menu
item screen.
02.04.01
in menu screen
WiFi Radio Version:
02.30
System Type:
Standard
Gas
1
Fan Type:
Main Menu Items
Network Address
Done StatusThermostat Info
Setup
TW45
Ver: 02.04.01
WiFi Radio Version:
02.30
Thermostat Info
System Type:
Standard
TW45
Ver: 02.04.01
Fan
Type:
Gas
Menu Selection
WiFi If
Radio
Version:
Network
Address
this
menu
item02.30
is1 visible, please contact your installer.
Default HVAC type
System Type:
Standard
Thermostat Info
Done
Status
Setup
The Savant TrueControl App is used to configure HVAC Schedules.
Fan Type:WiFi Network StatusGas
Network Address
1
WiFi Setup
Main Menu Item
Schedules
Select button
Description
See below.
t Info Screen
Done
stem Type displayed here.
User Settings
SetStatus
various userSetup
preferences.
HVAC type is Standard Gas (single stage) Done
Select
correct system type, no further setup is required.
Humidity Setting
Displays humidity settings.
down
to
the
Thermostat
to exit.
stat
Info Screen
sing
down
arrow button.
System
Typebutton
displayed here.
the
SELECT
the HVAC
correct
system
type,
press
HOLD
theDisplays
SETUPthermostat
button
Thermostat
Info
Setup information.
stat
Info Screen
ault
type
is Standard
Gas and
(single
stage)
Done button
Mechanical
Settings
screen.
System
Type
displayed
here.
the
correct
system
type,
no
further setup is required.
ault
Gas (single
stage)Displays IP Network.
one HVAC
to exit.type is Standard
WiFi Network
Status
the
correct system type, no further setup is required.
-01
Page 13
one
to exit.
not the
correct system type, press and HOLD the SETUP button
WiFi
Setup
Set
IP
Network
parameters.
the Mechanical Settings screen.
not the correct system type, press and HOLD the SETUP button
Thermostat Info
the Mechanical Settings screen.
TW45
Ver: 02.04.01
2048-01
2048-01
WiFi Radio Version:
System Type:
Fan Type:
Network Address
Done
Status
mostat Info Screen
he System Type displayed here.
efault HVAC type is Standard Gas (single stage)
is the correct system type, no further setup is required.
Done to exit.
02.30
Standard
Gas
1
Page 13
Setup
Setup button
Savant Wireless Thermostat (SST-W100) User Guide
is not the correct system
type,
press and HOLD the SETUP button
061313
009-0957-00
o the Mechanical Settings screen.
Page 13
8 of 17
Configuring the HVAC Schedule
The Savant Wireless Thermostat is integrated with Savant’s TrueControl™ app and can be programmed from an
Apple® iOS device. The HVAC user interface provides access to control a zone and display the indoor and outdoor
temperatures, and humidity values. This includes the ability to change the heat, cool and humidity setpoints and
schedule these values for specific times of the day, week, season, and vacation. The user will also see indications of
whether the various heating and cooling stages are running. The history of the indoor and outdoor temperature,
humidity and all the setpoints are tracked for up to a year.
For more information, please refer to the dealers.SavantSystems.com and access the Knowledge Base >
Savant Software > iOS & Mac Apps > Savant TrueControl™ User Guide.
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User Settings
1.
2.
Select User Settings.
Press Select to go to the User Settings screen.
Select
button
3.
The User Settings screen displays.
Menu Options
• Set Clock
• Filter Service
• Maint. Service
• Screen Timeout
• F/C Settings
• Sensor Calibration
• Backlight/Display
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Set Clock
To set the clock, follow the steps below:
1.
2.
3.
4.
5.
6.
Press the Menu button to get to the Menu Selection screen.
Use the up and down arrows to select the appropriate menu item.
Select User Settings.
Press Select to go to the User Settings screen.
Scroll down to Set Clock.
Press Select to display the Set Clock screen.
7.
8.
9.
Use the navigation keys with the arrows on them below the data to highlight the information you want to change.
Use the + and - buttons change the data in the setting.
Press the Set button to return to the Main Menu screen.
NOTE: If the clock has been reset by an extended power outage, the clock display on the main thermostat
screen will be blinking
10. Press the Done button twice to exit back to the main thermostat screen.
Filter Service
To set or rest the filter timer/alert, follow the steps below:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Press the Menu button to get to the Menu Selection screen.
Use the up and down arrows to select the appropriate menu item.
Select User Settings.
Press Select to go to the User Settings screen.
Scroll down to Filter Service.
Press Select to display the Filter Service screen.
The Filter Service screen shows runtime hours and service interval all in hours (typically 300 hours).
To adjust the service interval, use the +/- buttons.
After changing the filter, reset the service alert.
Press the Done button twice to exit back to the main thermostat screen.
Maint Service
To set or reset the service interval hours, follow the steps follow:
When the combined Heat and Cool runtime hours equals the Service Interval hours, a Maint message will be displayed
on the Main menu. This is a reminder that the HVAC system may require maintenance. Follow the steps below to set or
reset the maintenance timer/alert:
1.
2.
3.
4.
5.
6.
7.
Press the Menu button to get to the Menu Selection screen.
Use the up and down arrows to select the appropriate menu item.
Select User Settings.
Press Select to go to the User Settings screen.
Scroll down to Maint Service.
Press Select to display the Maint Service screen.
The Maint Service screen shows the accumulated Heat and Cool runtime hours and the Service Interval (3000
hours) that will be used to trigger a Maintenance alert.
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8. To adjust the service interval, use the +/- buttons.
9. Press Reset to clear the service alert and reset the runtimes to zero after maintenance has been completed.
To reset the Heat and Cool runtime hours, follow the steps below:
1. Press the Menu button to get to the Menu Selection screen and go to the Filter Service screen.
2. Press Reset to clear the Heat and Cool runtime values and reset the runtimes to zero.
3. Press the Done button twice to exit back to the main thermostat screen.
Screen Timeout
To set the display timeout. This is the time in seconds that the main thermostat screen will be displayed before it reverts
to the minimized temperature-only display after the last button has been pressed.
1. To adjust the display timeout, use the +/- buttons.
2. Disabled this feature by setting the time to “0”.
NOTE: Any button that is pressed, will restore the main thermostat screen.
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F/C Settings
To manually select the Fahrenheit or Celsius temperature scale, follow the steps below:
1.
2.
3.
4.
5.
6.
Press the Menu button to get to the Menu Selection screen..
Use the up and down arrows to select the appropriate menu item.
Select User Settings.
Press Select to go to the User Settings screen.
Scroll down to the F/C Settings screen.
Press Select to display the F/C Settings screen.
7.
8.
Use the +/- buttons to change the temperature scale.
Press the Done button twice to exit back to the main thermostat screen.
Sensor Calibration
To manually calibrate sensors before configuring, follow the steps below:
1.
2.
3.
4.
5.
6.
Press the Menu button to get to the Menu Selection screen..
Use the up and down arrows to select the appropriate menu item.
Select User Settings.
Press Select to go to the User Settings screen.
Scroll down to Sensor Calibration.
Press Select to display the Sensor Calibration screen.
7.
8.
Use the +/- buttons to adjust the temperature.
Press the Done button twice to exit back to the main thermostat screen.
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Backlite/Display
To set the backlight timeout period and adjust the display contrast, follow the steps below:
1. Press the Menu button to get to the Menu Selection screen..
2. Use the up and down arrows to select the appropriate menu item.
3. Select User Settings.
4. Press Select to go to the User Settings screen.
5. Scroll down to Backlite/Display.
6. Press Select to display the Backlite/Display screen.
7.
Use the +/- buttons to adjust the settings for each item:
Backlite Timeout sets the time from the last button pressed. The example displays 20 seconds before the backlite
will turn off. The value is adjustable for 0 seconds where the backlite will always be ON. If set from 20 to 120
seconds, the backlite will turn OFF after the selected time expires.
ON Level sets the backlite brightness when ON. The value is adjustable from0% to 100% in 5% increments. The
screen will change brightness as it is adjusted. The example displays 100%.
OFF Level sets the backlite brightness when OFF. The value is adjustable from 0% to 100% in 5% increments. The
screen can be set to 0% (OFF) or a another low-level for night viewing. The example displays 0%.
Contrast sets the contrast level (sharpness) of the LCD display. The value is adjustable from 0 to 20. Savant
recommends a 10 to 15 setting. The example displays 12.
Thermostat Info
The Thermostat Info screen displays the current configuration of the thermostat. This information is useful for quick
check of firmware versions and HVAC system setup.
Item
Description
SST-W110
Version displays the Model and Firmware version numbers
WiFi Radio Version
Firmware version of the Wi-Fi radio
System Type
Standard or Heat Pump HVAC system
Standard
Fan Type: Gas or Elect
Heat Pump Changeover with Cool or Heat
Thermostat Address
Internal Address (not IP Address)
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Important Notice
Disclaimer
The contents of this document are subject to change without notice; therefore, the information presented herein shall not
be construed as a commitment or warranty.
Savant Systems, LLC shall not be liable for any technical or editorial errors or omissions contained herein or for incidental
or consequential damages resulting from the performance, furnishing, reliance on, or use of this material.
Patents
Certain equipment and software described in this document is protected by issued and pending U.S. and foreign
patents.
All products and services are trademarks or registered trademarks of their respective manufacturer.
Copyright
This document contains confidential and proprietary information protected by copyright. All rights reserved. Copying or
other reproduction of all or parts of this document is prohibited without the permission of Savant Systems.
Trademarks
RacePoint Blueprint™, NOW YOU CAN™, and SAVANT® are trademarks of Savant Systems, LLC
Apple®, Apple® AirPort Express®, Apple® AirPort Extreme®, Apple TV®, Apple Remote Desktop™, iMac®, iTunes®,
iPad®, iPhone®, iPod touch®, MacBook® and .Mac® are registered trademarks or trade names of Apple Inc.
All other brand names, product names and trademarks are the property of their respective owners.
Technical Support
Savant Systems, LLC is dedicated to providing prompt and effective support.
In order to do this in a timely and efficient manner:
1. Access the Savant Dealers website: dealers.SavantSystems.com
2. Enter User Name and Password and click Login.
3. The Support Center screen appears.
4. Select Support Request box.
5. The Submit a Ticket window appears.
6. Complete the information and click Finish.
Sales
Savant Systems, LLC is dedicated to providing prompt and effective sales support.
Residential: www.SavantSystems.com/residential_sales.aspx
Commercial: www.SavantSystems.com/commercial_contact.aspx
Fax: 1-508-683-2600
Email: [email protected]
Copyright © 2013 by Savant Systems, LLC
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Safety
Read First
Before installing, configuring and operating SAVANT® equipment and other vendor
equipment, SAVANT® recommends that each dealer, installer, etc. access and read all the
required technical documentation. The SAVANT® technical documentation is located on the
SAVANT® Dealer Portal. Vendor documentation is supplied with the equipment.
Read and understand all safety instructions, cautions and warnings in this document
and the labels on the equipment.
About Note, Important, Caution and Warning Classifications
Note and Important: In this document, Note and Important provides special information for installing,
configuring and operating the equipment.
Caution: In this document, Caution describes a situation that may cause damage to the
equipment.
Warning: In this document, Warning describes a situation that may present a physical
danger to the installer or end-user.
Electric Shock Prevention
ELECTRIC SHOCK: The 100-240V AC, 50-60 Hz source power poses an electric shock hazard
that has the potential to cause serious injury to installers and end-users.
ELECTRICAL DISCONNECT: The 100-240V AC, 50-60 Hz source power outlet and power
supply input power sockets should be easily accessible to disconnect power in the event of an
electrical hazard or malfunction.
Weight Injury Prevention
WEIGHT INJURY: Installing some of the Savant controllers require two installers to ensure safe
handling during installation. Failure to use two installers may result in injury.
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Safety Statements
Follow all of the safety instructions listed below and apply where applicable. Additional safety information will be included
where applicable and listed below.
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Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers)
that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
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