Download User Manual - Adore Softphone

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Adore Softphone is a registered trademark. No part of this User’s Manual Guide may be copied, altered, or transferred to, any other media without written explicit concern from Adore Infotech Pvt. Ltd. All brand or product names appearing herein are trademarks or registered trademarks of their respective holders. Adore Infotech has developed this user manual guide to the best of its knowledge, but does not guarantee that the program will meet all requirements of the user. No warranty is made in regard to specifications or features. Adore InfoTech retains the right to make alterations to the contents of this user manual guide without the obligation to inform third parties. © Copyright 2014 Adore Infotech Pvt. Ltd. All Rights Reserved
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1. Welcome
1
e to Adore S
SIP Client 1.1 ‐ Abo
out Adore SIP Client forr iPhone 1.1.1 What’s New
w 1.2 ‐ Feaatures 1.3 ‐ Ado
ore SIP Clien
nt panel and
d User Featu
ures 2
2. Installati
ions and Se
etup 2.1 ‐ Acccount Inform
mation 2.2 ‐ System Requirements 2.3 ‐ Insttall Applicattion 2.3.1
1‐ Process to download
d & Install in
n iPhone Deevice 2.3.2
2‐ Process to download
d in iMac & IInstall in iPh
hone Devicee 3
3. Uninstall
l Adore SIP
P Client from
m iPhone
4
4. Start & U
Using Adore
e SIP Clientt 4.1‐ Regiister Adore SIP Client 4.2 ‐ Placcing a Call 4.3 ‐ End
ding a Call 4.4 ‐ Han
ndling an In
ncoming Calll 5
5. Add Cont
tact from A
App 6
6. Using Re
cent Call 7
7. Using Ph
one Book 8
8. Settings vanced 8.1 – Adv
8.2 – Pho
one / Media 8.3 – Netw
work 9
9. Exit Ador
re SIP Clien
nt _
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3
1. Welcom
me to Adorre SIP Clieent 1.1 ‐ A
Adore SIP C
Client for iiPhone iPhone SIP C
Client is uniquely desiggned and developed to
o add the po
ower of making VoIP ccalls directlyy t
through the
iPhone. Sin
nce its devellopment by
y Adore Softphone, the iiPhone Softtphone has ssignificantlyy m
made a disti
inctive place in the SIP Softphone market. The features aand qualities which aree amassed in
n t
the Adore iP
Phone Sip Cllient are as standard ass the iPhonee itself. It is fully compaatible with aall the latest s
series of iPh
hone and peerforms the marvelous job of comm
mencing Vo
oIP calls from the iPhon
ne. Woks on
n t
the SIP platf
form, the iP
Phone SIP client is easy to use and has a reliab
ble and custtomizable in
nterface that w turn yo
will our iPhone or iPod intto a wonderrful VoIP phone. With delivering the outstan
nding audio
o q
quality, the A
Adore iPhone Sip Clien
nt leads in th
he iPhone apps for VoIP
P Calling. 1 What’s ne
ew in this release V 3.2 (June 2014) 1.1.1
1) User F
Friendly, Ad
dvanced and
d Smootherr GUI. 2) Updatted G729 co
odecs 1.2 Feaatures 

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Customized
d with comp
pany logo/n
name Unlimited u
user licensee SIP protoco
ol support Making and
d receiving calls Codecs sup
pported: G729, G722, G
G711,GSM Codecs Seleection Call timer Balance Display Recent Calll Phone Book (Synchron
nize with Ph
hone Addreess Book) Add contacct from App Local signaaling (Dial to
one, busy, ring back, ettc.) Redial Speaker Mute Touch Tone Silence Sup
ppression Echo Canceellation Registratio
on Timeout Proxy Settiing STUN Server T
These featur
res would eenable you tto connect y
your Softpho
one for iPho
one to any P
Phone and eenjoy the S
Slashed rate
es in comparison to traditional pho
one call. _
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4
1.3 ‐ Ad
dore SIP Client paneel and Userr Featuress 2. Instaallations an
nd Setup 2.1 A
Account Info
ormation Afterr choosing aa VoIP servicce providerr, you will neeed the follo
owing inforrmation  SIP IP/Do
omain  User nam
me  Password
d 2.2
System R
Requirements d : iOS (5.x, 6.x & 7.x version)
iOSS Supported
Inteernet Conneectivity: Wi‐‐Fi, 3G _
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5
2.3. Install Appliication Pleasse follow an
ny one of thee process (2
2.3.1 or 2.3.2
2) to downlo
oad 2
2.3.1‐ Proce
ess to download & Instaall in iPhonee Device Download
d Adore SIP Client on yo
our iPhone D
Device Press on App Store icon as show
wn in Fig.1 iin your deviice Fig.1
Note: Make sure dev
vice is conne
ect with Inte
ernet
To install Adore SIP
P Client Folllow Fig.‐2 tto Fig.‐6 _
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6
Search & Select by the name “A
Adore SIP C
Client” as shown in Figg.‐2 Fig-2
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7
Now the nexxt page will be open fro
N
om there yo
ou can down
nload the Ap
pplication by click on below. As s
shown in Fig
g.‐3 Fig.-3
Now you haave needed to sign in if f you have an account select “use E
Existing Acccount” and if Y
You don’t ha
ave any acco
ount Select “Create Ne
ew Accountt” as shown in fig. 4 _
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8
Fig.-4
IIf you selectt “use Existing Accoun
nt” then you
u have to typ
pe usernam
me and passsword and cclick “Ok” b
button. As s
hown in fig. 5 _
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Fig.-5
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10
Now A
Adore SIP Cllient has beeen download and instaalled in you
ur iPhone Deevice. Click on “OPEN” to run the applicattion. As Sho
own in Fig. ‐‐ 6.
Fig-6
2
2.3.2‐ Proce
ess to down
nload in iM
Mac & Install in iPhone
e Device Step. 1 Download A
Adore SIP C
Client on you
ur iMac ownload Adore SIP Clie
ent on iMacc, iTunes mu
ust have to b
be installed
d on iMac To Do
Open
n the iTuness & click on “Sign In”. A
As shown in
n Fig.‐7 _
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F
Fig.7
Now y
you have neeed to “Sign
n In” with yo
our existingg apple accou
unt & if you
u don’t havee Then Create new
w account as shown in F
Fig.‐8 Fig.-8
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12
After sign in with yourr Apple Acco
ount, you haave needed to search sttore for ourr application
n with the keyword “A
Adore SIP C
Client” & cliick on Down
nload butto
on to downlload the app
plication. Ass shown in fig.‐9 Fig.-9
N
Now the Ad
ore SIP Clieent downloaading start .F
Fig.‐10 _
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13
Fig.-10
Afterr downloadiing completted, it will be stored in iTunes LIBR
RARY. As sh
hown in fig ‐‐11
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14
Fiig-11
Step
p. 2 Moviing the Adorre SIP Client t Application
n to Your iPh
hone Devicee To Beegin connecct the Device to your iM
Mac using a U
USB cable o
or cradle. Allow
w the synch
hronization process to ccomplete. R
Right click o
on “Adore SIIP Client” an
nd select “Show
w in Finderr” tab as sho
own in Fig.‐1
12 Fig-12
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15
C
Click on mar
rked below “Adore SIP Client”. As shown in figg 13 Fig-13
N
Now click “I
nstall” buttton as marked below. A
As shown in fig ‐14 _
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16
Fig-14
Click
k “Apply” to transfer “A
Adore SIP C
Client” on iP
Phone Devicce. As shown
n in fig 15 Fig-15
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17
Afterr Click “Apply” click on “Done” tab
b to complette transfer process.
p
As shown in fig
g-16
Fig--16
e the installe
ed application in your device.
d
As shown in fig – 17
Now you can see
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18
F
Fig-17
3
3 ‐ Uninsta
all Adore SSIP Client from iPho
one devicee To un
ninstall Ado
ore SIP Clie
ent from your iPhone D
Device, simp
ply do the fo
ollowing: 1) Ho
old your finger on Adorre SIP Clien
nt icon for tthe applicattion you wissh to uninstaall until the iconss on your ho
ome screen begin to shake or wigggle (the sam
me action you
u take to mo
ove or re‐
arran
nge Adore S
SIP Client iccon) as show
wn in fig. 18
8 _
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19
Fig. - 18
2) Click the "x" iin the upperr left hand ccorner of thee icon for th
he applicatio
on you wish
h to removee d press delette button ass shown in ffig. 19 And
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20
Fig. - 199
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21
4 – Startt & Usingg Adore So
oftphone
e for iPho
one 4.1 Registeer Adoree SIP Client k “Adore SIP
P Client” to o
open the application. As shown in fig‐20 Click
Fig-20
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22
Login
n interface aappears  En
nter SIP IP // Domain  En
nter User Naame  En
nter Passwo
ord Presss Save Butto
on. As Show
wn in fig‐ 21
Note1: If SIP IP//Domain is h
hardcoded // Locked in the Mobile Softphone, user needs to enter only Username aand Passwo
ord. Fig-21
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Fig.- 222
4
4.2 Placi
ing a Caall To m
make call 1. Press desired
P
d number th
hrough Diall Pad. 2. Press “Call” b
P
button. As shown in figg.23 _
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Fig. - 23
W
When Call is
s in progresss its display
y “Calling…”” as Shown iin Fig‐24 _
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Fig.- 24
When
n Call is Con
nnected its d
displays. Ass shown in F
Fig.‐25 _
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Fig.- 25
4.3 En
nding a Call Presss “Decline” button to ending a calll and status message diisplayed “caall ended”. A
As Shown in
n Fig.‐2
26 _
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Fiig.- 26
4.4 Haandling an Inco
oming Caall On in
ncoming call, the Screen
n will displaay. Press “Answer” buttton to Accep
pt Call or Prress “Declline” to Rejeect Call. As sshown in Fig.‐27 _
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Fig.- 27
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29
5. Add
d Contacct from App You can add directly
y your contaact from Ap
pp. As shown
n in fig‐28
F
Fig-28
6. Using Receent Call By ussing recent call you can
n get your caall history o
of last dialed
d number. B
By click on R
Recents tab & sellect any num
mber which you wish to
o call. As shown in Fig. ‐ 29 _
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Fig.- 299
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31
7. Using Phon
nebook You can
n get your Ph
honebook w
with all Deviice Contact List by click
k on contactts tab and Seleect Contact N
Name which
h you wish tto Call. As sh
hown in Figg.‐30 Fig.- 300
N
Now you ha
on contact n
no. to make a call. As sh
hown in fig. 31 ve to click o
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Fig.- 31
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33
8. SSettings Click
k on “Setting
gs” tab of iP
Phone to sett on Adore SSIP Client seettings. (As shown in fiig‐32) Fig.32 _
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34
After click “S
A
Settings” taab you will b
be see below
w screen on
n your iPhon
ne device. N
Now click on
n “Adore S
SIP Client”. As shown iin fig.‐33 Fig.33
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35
After click “A
A
Adore SIP C
Client” you will be see below optio
ons Advancced, Phone / Media an
nd N
Network. A
As shown in fig.‐34 Fig‐34 _
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8.1 Advanced‐ To set P
8
Proxy Serveer and otherr advanced o
option click
k on Advancced tab as m
marked b
below. (As s
shown in figg‐35). Fig-35
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37
After click “A
A
Advanced”” tab you will see below
w screen. Sett your Advaanced option
ns as you wish. You w
want to back
k main men
nu click on ““Back” tab. A
As shown in
n fig‐36 Fig-36
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8.2 Phone /
8
/ Media C
Click on “Ph
hone / Med
dia” tab. (As shown in fiig‐37). Fig-37
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39
After click “P
A
Phone / Me
edia” tab yo
ou will see b
below optio
ons Echo Can
nceller, Silence Detecto
or, Codec (
(for Audio C
Codecs) and Send DTMF
F with INFO
O. Click on Codec to set Audio codeec as you wish. As s
shown in fig
g‐38‐39 Fig‐38 _
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Fig--39
8.3 Ne
etwork
To set yo
our Network on your iP
Phone devicce click on “Network” taab. As show
wn in Fig‐40
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41
Fiig‐40 k” tab you w
will see belo
ow screen. SSet your network as you
u wish. You want to After clicck “Network
back main menu clicck on “Back
k” tab. As shown in fig‐4
41 _
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Fig-41
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43
9. E
Exit AdoreSoftphone To Quit A
AdorePhonee Click on “h
home” butto
on of your iP
Phone devicce S
Sales
: + 91 - 9958611
9
014 (In
ndia)
+ 91 – 120-647
71891 (In
ndia)
T
Toll
Free : -1-80
00- 498-6429 (USA)
E
Email
: sales@ad
s
doresoftp
phone.co
om
Supportt
S
T : +91
Tel
1 – 120 – 6450129 (India)
E
Email
: support@
s
@adoreso
oftphone.com
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