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Chapter 8. Service and Support information
Chapter 8
Service and Support Information
8.1 Warranty
1)
The product has a warranty of one year from the date of purchasing, on the premise of using
in accordance with the User Manual.
2)
If the device does not work properly, please contact your local distributor or the manufacturer
immediately.
3)
Following repairs will be charged within warranty period:
4)

Problems caused by man-made damages;

Damages caused by unauthorized repair;

Damages caused by inappropriate operation.
We provide continuous maintenance and repair after warranty period with certain charges.
8.2 Accessories and Materials
8.2.1
Consumables
SN
Description
Manufacturer
Model
1
Printing Paper
Beijing Xun Pu Electronic
Technology Company
——
8.2.2
Detachable Parts
Specification
57mm×40mm
Thermal Printing Paper
SN
Description
Model
Specification
1
P-Probe
Prb1000P
20MHz
2
Power Adaptor
HES49-12040
12V/4A
3
Foot Switch
MD-1000.FS-2
——
8.2.3
Materials
Material of Housing
Model
Flame Retardant ABS Engineering Plastic（not less than FV-2）
MCN-6000
Note:
1) The probe, power adaptor and foot switch used in the system must be
provided by the Manufacturer.
2) The consumables used in the system must be product (with specification)
designated by the Manufacturer.
8.3 Software Update and Services
The Manufacturer will provide users with software update information and services.
In case of software update due to correction of defects, the Manufacturer will provide users with
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