Download AppendixJTroubleshoo..
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Troubleshooting Here are some guidelines to help you troubleshoot problems: • Use this Troubleshooting section. This section provides information and solutions to help you troubleshoot some of the common problems you might run into using Spectrum. • Use the Help. Try looking up the problem in the Help index or using the full-text search feature in the Find tab. • Use the Spectrum CIRC/CAT User Manual and Reference Manual to try and solve your problem. If all else fails… If you still can't locate the information you need to help you resolve the problem: 1 Document what you were doing and what happened—what problem are you experiencing? What steps have you already taken to locate or resolve the error? 2 Contact Sagebrush Technical Support at 1-800-654-3002. 578 Spectrum CIRC/CAT Reference Manual SCC5rm1200kn