Download AppendixJTroubleshoo..

Transcript
Troubleshooting
Here are some guidelines to help you troubleshoot problems:
• Use this Troubleshooting section. This section provides information
and solutions to help you troubleshoot some of the common problems
you might run into using Spectrum.
• Use the Help. Try looking up the problem in the Help index or using
the full-text search feature in the Find tab.
• Use the Spectrum CIRC/CAT User Manual and Reference Manual to
try and solve your problem.
If all else fails…
If you still can't locate the information you need to help you resolve the problem:
1 Document what you were doing and what happened—what problem
are you experiencing? What steps have you already taken to locate or
resolve the error?
2 Contact Sagebrush Technical Support at 1-800-654-3002.
578
Spectrum CIRC/CAT Reference Manual
SCC5rm1200kn