Download User`s Manual

Transcript
»
User’s Manual
Transfers and Payments> Transfers > Other accounts >
Page 1
Index
» Transfers to Other Accounts
2 » Banamex Third Parties
3 » Banamex third parties Confirmation
5 » Banamex Third Parties Reply
6 » Interbank
8 » Interbank Confirmation
9 » Interbank Reply
11 » Payment Orders
13 » Payment Order Confirmation
14 » Payment Order Reply
15 » Accitrade
17 » Accitrade Confirmation
18 » Accitrade Reply
19 Additional Options
20 Maximum Amount
22 Rejected Transaction
22 »
User’s Handbook
Transfers and Payments> Transfers > Other accounts >
Page 2
» Transfers to Other Accounts
What do I find in this page?
On this page you can make transfers to other accounts. These may be:
 Banamex third parties
 Interbank (Other banks)
 Payment Order
 Accitrade
General considerations of the accounts:
 The Origin Account now will be called "Withdrawal Account”.
 The Destination Account now will be called “Deposit Account”.
 The withdrawal and deposit accounts should be previously registered
 The information of the withdrawal account is displayed in the following format: description or alias last three digits of the account - Balance (MXN or USD, as appropriate).
»
User’s Handbook
Transfers and Payments> Transfers > Other accounts >
Page 3
» Banamex Third Parties
What do I find in this page?
On this page you can make payments to Banamex Third Parties (Master Account, Checking Account, cards and
concentrating account), through a charge to one of your Banamex accounts.
To make a transfer:
1. Withdrawal Account: Choose an account. It is displayed in the following format: description or alias last three digits of the account - Balance (MXN or USD, as appropriate).
2. Deposit Account or Payee: Choose an account. It is displayed in the following format: Banamex –
description or alias – last three digits of the account – name of the payee.
3. Transfer’s Data:
 Amount: Amount to be deposited or paid in the selected deposit account. It may be in pesos (MXN) or
U.S. dollars (USD).
Note: : In case the selected accounts are in U.S. dollars, a foreign currency purchase / sale will be
carried out; an exchange rate of the day (bank selling price) will be displayed, and the conversion
from U.S. dollars to pesos will be calculated).
4. Additional Options: You can choose the following options:
 Concentration Account: it will be displayed as deposit account when a checking account is chosen.
 Numeric reference and alphanumeric reference: Information entered by the issuer of the payment
for an easier identification.
 Fiscal Voucher: This option is displayed for individual entities with business activities. Each Register
request will generate a fee. The data from the Voucher should be those of the transaction payee.
 Schedule a future date
 Notify the payee
 Save as frequent transaction
By clicking "Continue", a screen with the confirmation of the transaction will be displayed.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 4
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 5
» Baname
ex third pa
arties Con
nfirmation
n
What do I find in this page
e?
ur transfer be
efore it is app
plied.
On this page you can see details of you
Return", a req
quest screen will be displa
ayed.
By clicking "R
By clicking "Accept", the
e screen where you must enter the 8 digits of the
e dynamic ke
ey generated
d by your
d
Banamex NettKey will be displayed.
Click "Continue" to apply the transaction, you will be
b sent to the
e transfer app
plication scre
een.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 6
» Baname
ex Third Parties
P
Re
eply
What do I find in this page
e?
e transfer tha
at has been ap
pplied.
On this page you can see details of the
nsists of the following
f
secttions:
The page con
1. Applica
ation messag
ge: Displays the
t status an
nd number o
of authorization or instrucction, as app
propriate.
This fo
olio validates the transaction; please remember to
o keep it as y
your transacction Vouche
er. If you
want, you
y can printt it clicking the “Print” button
.
2. Withdrrawal Account: It displays the chosen account and t he updated b
balance.
3. Deposiit Account: It displays the chosen account.
4. Transfer Data: Disp
plays the ente
ered data on the
t request sscreen.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 7
Remember:
 If the transactio
on you want to make is not within w
working hourss, a message
e will be disp
played to
program it within regular worrking hours; you
y must sele
ect a date forr its implementation.
 The
e Numeric and
a
alphanum
meric refere
ences appea r in the pa
ayee statement; this alllows the
iden
ntification of the one who made the tra
ansaction.
 To notify the payee via email, please enter the info
ormation req
quested in th
he Additionall Options
section.
 Eac
ch Register re
equest for fisc
cal Voucher will generate
e a fee.
 Data from the Voucher
V
should be those frrom the paye
ee’s transaction.
 The
e currency of the VAT is th
he same as th
he amount of the transaction.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 8
» Interban
nk
What do I find in this page
e?
ake deposits to checking accounts
a
and
d debit cards from other b
banks, with ccharge to
On this page, you can ma
C
Accounts or Deb
bit Card.
one of your Checking
To make a tra
ansfer:
1. Withdrrawal Account: Choose a withdrawal
w
ac
ccount.
2. Deposiit Account or payee: Cho
oose a depossit account. IIt is displaye
ed in the follo
owing format: bank –
three digits
d
of the account
a
– Nam
me of the pay
yee.
3. Transfer Data:
nt: Amount to
o be deposite
ed or paid in the selected
d deposit account. It may be in pesos (MXN) or
Amoun
U.S. do
ollars (USD). In case one of
o the selecte
ed accounts is in U.S. dollars (USD), th
he label "USD
D" will be
display
yed, besides the
t daily exchange rate (b
bank selling p
price) and the
e conversion from dollars to pesos
will be calculated.
onal Options: You can cho
oose the follow
wing options::
4. Additio
 Num
meric referen
nce and alpha
anumeric refe
erence
 Fisc
cal Voucher
 Sch
hedule a futurre date
 Sav
ve as frequent transaction
By clicking "C
Continue", a screen
s
with the confirmation of the tra
ansaction willl be.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 9
» Interban
nk Confirm
mation
What do I find in this page
e?
e details of yo
our transfer before
b
it is ap plied.
On this page,, you can see
By clicking "R
Return", the request
r
scree
en will be disp
played with th
he values pre
eviously entered.
By clicking "Accept", the
e screen where you must enter the 8 digits of the
e dynamic ke
ey generated
d by your
d
Banamex NettKey will be displayed.
Click "Continue" to apply the transaction, the transsfer applicatio
on screen will be displayed
d.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 10
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 11
» Interban
nk Reply
What do I find in this page
e?
e details of the transfer tha
at has been a
applied.
On this page,, you can see
The page con
nsists of the following
f
secttions:
1. Applica
ation messag
ge: Displays the
t status an
nd number o
of authorization or instrucction, as app
propriate.
This fo
olio validates the transaction; please remember to
o keep it as y
your transacction Vouche
er. If you
want, you
y can printt it clicking the “Print” button
.
 Withdrawal Acco
ount
 Dep
posit Accountt
 Transfer Data: Displays
D
the entered
e
data on
o the requesst screen.
 Tracking code: If the paymen
nt is applied the
t same dayy, it will appear as applied
d transaction,, with the
umber and tra
acking password.
authorization nu
c
it is sche
eduled for a future
f
date, it will appearr as a receive
ed instruction
n, with the instruction
In case
num
mber and the tracking cod
de. This is a numeric code with 18 charracters that id
dentifies an interbank
pay
yment. This number will ne
ever be repea
ated on the ssame date of the transacttion. The bank assigns
the code and allo
ows you to trrack the transsaction flow. Check the sta
atus on page www.banxico.org.mx
 Typ
pe of account
 Typ
pe of payee: It shows if it iss an individua
al or legal enttity
 RFC
C/CURP
 Num
meric referen
nce and alpha
anumeric refe
erence
 Fisc
cal Voucher
 Sch
heduled date
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 12
Remember:
 If the transactio
on you want to make is not within w
working hourss, a message
e will be disp
played to
y must sele
ect a date forr its implementation.
program it within regular worrking hours; you
 If th
he payment iss made on a holiday
h
or aftter service ho
ours, the tran
nsaction will b
be rejected.
 Sch
hedule for inte
erbank payments:
 Sam
me day payme
ents: from 6:00 to 17:30 hrs
 Nex
xt day payments: from 8:0
00 to 18:00 hrs.
h
 Eac
ch Register re
equest for fisc
cal Voucher will generate
e a fee.
 The
e data from th
he Voucher should
s
be tho
ose of the perrson or company being paid.
»
User’s Handbook
Transfers and Payments> Transfers > Other accounts >
Page 13
» Payment Orders
What do I find in this page?
On this page, you can send, to any branch of the Republic, payment orders to individuals or legal entities that
will be applied at the time of transmitting, with charge to one of your own accounts. Includes a catalog of
branches authorized to receive these kinds of transactions.
Service hours: from 9:00 to 15:00 hrs (Mexico City time).
How can I get the data that interests me?
To make a transfer:
 Withdrawal Account: Choose an account.
 Deposit Account or payee: Choose a deposit account. It is displayed in the following format: payment
order - name of the payee.
Transfer Data:
 Amount: Amount to be deposited or paid in the selected deposit account. It may be in pesos (MXN).
 See directory of branches: When you click on the link, the message "Directory of branches per state"
will be displayed. When you select a state, a list with the respective branches will be displayed at the
bottom.
 Additional Options: Notify the payee.
By clicking "Continue", a screen with the confirmation of the transaction will be displayed.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 14
» Paymen
nt Order Confirmati
C
ion
What do I fin
nd in this page?
On this page,, you can see
e details of yo
our transfer before
b
it is ap plied.
By clicking "R
Return", the request
r
scree
en will be disp
played with th
he values pre
eviously entered
By clicking "Accept", the
e screen where you must enter the 8 digits of the
e dynamic ke
ey generated
d by your
d
Banamex NettKey will be displayed.
Click "Continue" to apply the transaction, the transsfer applicatio
on screen will be displayed
d
.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 15
» Paymen
nt Order Reply
R
What do I find in this page
e?
e details of the transfer tha
at has been a
applied.
On this page,, you can see
The page con
nsists of:
1. Applica
ation messag
ge: Displays the
t status an
nd number o
of authorization or instrucction, as app
propriate.
This fo
olio validates the transaction; please remember to
o keep it as y
your transacction Vouche
er. If you
want, you
y can printt it clicking the “Print” button
.
2. Withdrrawal Account
3. Deposiit Account
4. Transfer Data: Disp
plays the ente
ered data on the
t request sscreen. Besides, it displayss:
o payee: It sh
hows if it’s an
n individual orr a legal entit y
5. Type of
6. RFC/C
CURP
7. Senderr: It shows the customer’ss name.
8. Econom
my sector: It shows the pa
ayee’s activity
y.
9. Branch
h
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 16
Remember:
 If the transactio
on you want to make is not within w
working hourss, a message
e will be disp
played to
y must sele
ect a date forr its implementation.
program it within regular worrking hours; you
 To notify the payee via email, please enter the info
ormation req
quested in th
he Additional
al Options
section.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 17
» Accitrade
What do I find in this page
e?
e, you can ma
ake deposits to the Accitrrade Accountt with a charrge to a checcking account, Master
On this page
Account, in lo
ocal currency
y, Banamex Perfiles
P
Accou
unt or debit ccards from other banks.
To make a tra
ansfer:
1. Withdrrawal Account: Choose a withdrawal
w
ac
ccount.
Deposiit Account orr payee: Choo
ose a depositt account. It is displayed in the follow
wing format: A
Accitrade
Accoun
nt –547001.
2. Transfer Data:
 Amount: The am
mount of the transaction.
t
It can be in pe
esos (MXN).
 Add
ditional Optio
ons: You can
n choose the
e following o
options: Num
meric referen
nce and alpha
hanumeric
refe
erence.
 Desscription: Are
ea for description or conce
ept.
 Sch
hedule a futurre date
 Sav
ve as frequent transaction
By clicking "C
Continue", a screen
s
with the confirmation of the tra
ansaction willl be displayed
d.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
» Accitrade Confirm
mation
What do I find in this page
e?
e details of yo
our transfer before
b
it is ap plied.
On this page,, you can see
By clicking "R
Return", the request
r
scree
en will be disp
played with th
he values pre
eviously entered.
By clicking "A
Accept”, the application
a
sc
creen will be displayed.
Page 18
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 19
» Accitrade Reply
What do I find in this page
e?
e details of the transfer tha
at has been a
applied.
On this page,, you can see
The page con
nsists of the following
f
secttions:
1. Applica
ation messag
ge: Displays the
t status an
nd number o
of authorization or instrucction, as app
propriate.
This fo
olio validates the transaction; please remember to
o keep it as y
your transacction Vouche
er. If you
want, you
y can printt it clicking the “Print”
.
2. Withdrrawal Account: It displays the chosen account and t he updated b
balance.
3. Deposiit Account: It displays the chosen account.
4. Transfer Data: Disp
plays the ente
ered data on the
t request sscreen.
ote:
Important no
 Onc
ce the depossit to the Accitrade account is made , you will se
ee it reflected in your inv
vestment
con
ntract and, latter, you will be
b able to make the investtment you ne
eed.
 If you have doub
bts please co
ontact the Accitrade Call C
Center. Mexicco City and the metropolitan area:
509
91 2224, the
e rest of the country free
e of charge: to 01 800 1
111 2224. Monday to Frid
day from
8:00 to 20:00 hrs; Saturdayss from 9:00 to
t 13:00 hrs.
 If the transactio
on you want to make is not within w
working hourss, a message
e will be disp
played to
program it within regular worrking hours; you
y must sele
ect a date forr its implementation.
Furthermore:
 The
ese transactio
ons will be reg
gistered in yo
our Statemen
nt.
 You
u can make other
o
transac
ctions from th
his page. Jusst click on th
he desired lin
nk that appea
ars in the
section What do
o you want to do?
»
User’s Handbook
Transfers and Payments> Transfers > Other accounts >
Page 20
 You can use the BancaNet main menu to logout or to seek help at any moment.
Additional Options
Concentrated account (Banamex line): Is displayed when a checking account is selected in the deposit
account. The following data are requested:
 References:
o Numeric reference: The number of your Accitrade contract.
o Alphanumeric reference: Reference that consists of numbers and letters.
 Description: You can enter any description related to the reason for the transfer.
 Fiscal Voucher: By choosing this option, the RFC and VAT it will be displayed, in accordance with the
reforms issued by the Ministry of Finance and Public Credit (SHCP).
 Fiscal Voucher: You can enter the RFC and VAT information. Under the reforms issued by the
Ministry of Finance and Public Credit (SHCP), regarding the transactions involving electronic
transfers, you can register the transaction you made to your statement as a Voucher for tax
deduction purposes.
 Schedule a future date:
o Date: Using a calendar you can choose the date to carry out the transaction.
o Hour: Two lists are displayed, one to choose the hour with the values '00 ' to '23' hrs, the other
for the minutes with intervals of 15 min.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 21
 Sav
ve as a frequ
uent transaction: If you choose this option, the transaction will be store
ed in the
freq
quent transac
ctions.
o Schedule
S
a fu
uture date
o Date: Using a calendar you can choose
e the date to ccarry out the
e transaction..
c
the h our with the values '00 ' to '23' hrs, tthe other
o Hour: Two lissts are displayed, one to choose
for
f the minuttes with intervals of 15 min.
»
User’’s Hand
dbook
T
Transfers and Payments>
P
Trans
sfers > Other acc
counts >
Page 22
Maximum
m Amount
If the amoun
nt is greaterr than the maximum
m
amo
ount negotia ble, you willl be able to set a new m
maximum
amount. Thiss will be mark
ked in red.
Rejected Transactiion
If there is an error in the transfer,
t
a message with the
t following information will be displa
ayed:
action´s name
e: It shows th
he name of th
he transaction
n you were trrying to make
e.
1. Transa
2. Cause:: Error description.
3. What can
c I do? Posssible solution
n to the problem.
4. If the suggested
s
so
olution is nott enough, you
u can contacct Customer Service at 12
226 3990 orr 01 800
110 39
990. Remember to have the
t code that appears in t he message a
at hand, since the executiive at the
phone will request it to solve your
y
problem
m more easilyy. You can p
print this message by cliccking the
“Print”” button
5. Click "Continue".
.