Download Apple N4025 User guide

The Xerox DocuPrint
N3225 and N4025
Network Laser Printers
User Guide
Copyright protection claimed includes all forms of matters of
copyrightable materials and information now allowed by
statutory or judicial law or hereinafter granted, including without
limitation, material generated from the software programs which
are displayed on the screen such as styles, templates, icons, screen
displays, looks, etc.
Printed in the United States of America.
XEROX® and all Xerox product names and product numbers
mentioned in this publication are registered trademarks of the
Xerox Corporation. Other company trademarks are also
acknowledged. PCL is a trademark of the Hewlett-Packard
Company. MS, MS-DOS, Windows NT, Microsoft LAN Manager,
Windows 95 and Windows 98 are trademarks of Microsoft
Corporation. Adobe® and PostScript® are trademarks of Adobe
Systems Incorporated. TrueType is a trademark of Apple
Computer, Inc. OS/2 is a trademark of International Business
Machines. Sun and Solaris are trademarks of Sun Corporation.
This printer contains emulations of Hewlett-Packard PCL 5e and
PCL 6 command languages (recognizes HP PCL 5e and PCL 6
commands) and processes these commands in a manner
compatible with Hewlett Packard LaserJet printer products.
This product includes an implementation of LZW licensed under
U.S. Patent 4.558.302.
Changes are periodically made to this document. Technical
updates will be included in subsequent editions.
Copyright ©2000, Xerox Corporation. All Rights Reserved.
Contents
i
Safety Notes ................................................................ 1
Note, Caution and Warning Symbols ...................................... 2
Electrical Safety ...................................................................... 3
Maintenance Safety................................................................ 4
Operational Safety ................................................................. 5
Chapter 1 Getting to Know Your Printer .................................. 1-1
Introduction ........................................................................ 1-3
Printer Features ................................................................... 1-4
Paper Handling ................................................................ 1-4
Automatic Tray Sequencing .............................................. 1-6
Connectivity ..................................................................... 1-7
Page Description Languages ............................................. 1-8
Edge to Edge Printing ....................................................... 1-8
Automatic Language Sensing and Switching ..................... 1-8
Resolution ........................................................................ 1-9
Fonts................................................................................ 1-9
Automatic Font/Macro Saving .......................................... 1-9
Print Speed .................................................................... 1-10
User Guide
Memory Expansion......................................................... 1-10
Hard Disk Drive Option .................................................. 1-11
Secure Printing ............................................................... 1-11
Proof Printing ................................................................. 1-11
Send Once, RIP Once, Print Many................................... 1-12
Power Saver ................................................................... 1-13
Printer Generated Reports............................................... 1-14
Printer Components........................................................... 1-15
Printing a Configuration Sheet ........................................... 1-18
Printer Documentation ...................................................... 1-19
Printed Documentation .................................................. 1-19
Product CD .................................................................... 1-20
Printer Management Software CD .................................. 1-20
Chapter 2 Loading Print Media ............................................... 2-1
Selecting Print Media........................................................... 2-2
Storing Paper ...................................................................... 2-7
Loading Paper ..................................................................... 2-8
Trays 1, 2, and 3 (if installed) .......................................... 2-9
Trays 4 and 5 in the 2,500 Sheet Feeder ........................ 2-14
50 Sheet Bypass Feeder .................................................. 2-17
100 Envelope Feeder ...................................................... 2-23
Automatic Tray Switching .................................................. 2-24
Paper Size/Type Mismatch ............................................. 2-25
Duplex (Two-Sided) Printing .............................................. 2-26
Chapter 3 Printing ................................................................... 3-1
Introduction ........................................................................ 3-2
Using the Printer Drivers ...................................................... 3-3
Installing the Printer Drivers ............................................. 3-4
Configuring the Printer Drivers.......................................... 3-4
Using the Driver’s Features ............................................... 3-5
Using the Control Panel ....................................................... 3-9
User Guide
The Display .................................................................... 3-10
The Indicator Lights........................................................ 3-11
The Keys ........................................................................ 3-12
Menu Options ................................................................ 3-14
Printing a Password Job.................................................. 3-28
Deleting a Password Job ................................................. 3-29
Generating a Printer Report ............................................ 3-30
Using the 10-bin Mailbox/Collator.................................. 3-31
Duplex Printing .............................................................. 3-32
Using the Finisher .............................................................. 3-34
Features ......................................................................... 3-34
Bin Capacity................................................................... 3-37
Stapling Positions ........................................................... 3-38
Paper Output Exception Conditions................................. 3-43
Chapter 4 Maintaining the Printer ........................................... 4-1
Regular Printer Maintenance................................................ 4-2
Cleaning the Printer ......................................................... 4-2
Replacing the Laser Print Cartridge ...................................... 4-3
Standard Configuration.................................................... 4-4
Duplex Configuration ....................................................... 4-7
Replacing the Maintenance Kit........................................... 4-10
Adding Staples to the Finisher ............................................ 4-11
Chapter 5 Troubleshooting ...................................................... 5-1
Before You Begin Troubleshooting ........................................ 5-3
Hardware......................................................................... 5-4
Software .......................................................................... 5-4
Trays and Covers.............................................................. 5-4
Consumables ................................................................... 5-4
Error Messages .................................................................... 5-5
Paper Jams .......................................................................... 5-6
What Causes a Paper Jam?............................................... 5-6
User Guide
Clearing Paper Jams ......................................................... 5-6
Clearing Area A (Without Duplex Module) ...................... 5-14
Clearing Area A (With Duplex Module) ........................... 5-16
Clearing Area B .............................................................. 5-18
Clearing Area C .............................................................. 5-18
Clearing Area D.............................................................. 5-19
Clearing Area E .............................................................. 5-20
Clearing Area F............................................................... 5-20
Clearing Area G.............................................................. 5-21
Clearing Area H.............................................................. 5-21
Clearing Tray 5 .............................................................. 5-22
Clearing the Duplex Module ........................................... 5-24
Solving Printing Problems .................................................. 5-26
Solving Print Quality Problems ........................................... 5-30
Additional Sources of Troubleshooting Assistance ............... 5-38
Appendix A Printer Specifications ............................................... A-1
Appendix B Notices and Certifications ....................................... B-1
FCC Notices...USA ............................................................... B-2
Radio Frequency ............................................................... B-2
Certifications...Canadian ..................................................... B-5
60 HZ, 115V.................................................................... B-5
European Markets ............................................................... B-6
EN55022 ......................................................................... B-7
Safety Extra Low Voltage Approval ....................................... B-8
User Guide
Safety Notes
The printer and its recommended consumable supplies
have been designed and tested to meet strict safety
requirements. Attention to the following notes will ensure
the continued safe operation of your printer.
❖
1
Note, Caution and Warning Symbols
Note, Caution and Warning
Symbols
Throughout this User Guide and the other printer guides,
several symbols are used to emphasize useful, important
and critical information. They are as follows:
This symbol indicates particularly useful or helpful
information about your printer.
This symbol indicates a caution against performing any
action that may damage your printer or degrade
performance.
This symbol indicates a warning against performing any
action that may lead to physical injury.
When these symbols are used within a step they are
smaller, but equally important.
2 ❖ User Guide
Electrical Safety
Electrical Safety
• Use the power cord supplied with your printer.
• Do not place the printer where people may step on the
power cord.
• Do not place objects on the power cord.
• Do not override or disable electrical or mechanical
interlocks.
• Do not block or cover slots and openings on the
printer. Without adequate ventilation, the printer may
overheat.
Do not push objects into slots and openings on the
printer. Making contact with a voltage point or shorting
out a part could result in fire or electrical shock.
• If you notice unusual noises or odors, Power Off the
printer immediately and disconnect the power cord
from the electrical outlet. Call the manufacturer or
your dealer to correct the problem.
• If you notice that the power cord is damaged or that
the printer may have been accidentally damaged,
Power Off the printer immediately, disconnect the
power cord, and call the manufacturer or your dealer.
❖
3
Maintenance Safety
Maintenance Safety
• Do not attempt any maintenance procedure that is not
specifically described in the documentation supplied
with your printer.
• Do not use aerosol cleaners. The use of unapproved
supplies can cause poor performance and could create
a dangerous situation.
• Do not let dust accumulate on the printer; use a
slightly damp cloth to remove dust.
• Use the supplies and cleaning materials only as
directed in this manual. Keep all these materials out of
the reach of children.
• Do not remove the covers or guards that are fastened
with screws unless you are installing optional
equipment. There are no parts that you can maintain
or service behind these covers.
• Follow the maintenance procedures provided in
Chapter 4.
4 ❖ User Guide
Operational Safety
Operational Safety
Your printer and supplies were designed and tested to
meet strict safety requirements. These include safety
agency examination, approval, and compliance with
established environmental standards.
Your attention to the following safety guidelines will help
to ensure the continued safe operation of your printer.
• Use the materials and supplies specifically designed for
your printer. The use of unsuitable materials may result
in poor performance and possibly a hazardous
situation.
• Follow all warnings and instructions marked on, or
supplied with, the printer.
• Place the printer in a dust free area where the
temperature range is 41 to 95oF (5 to 35oC) and the
relative humidity is 15 to 85%.
• Choose a location for the printer with sufficient space
around it for operation and maintenance.
• Place the printer in an area where there is adequate
space for ventilation and servicing. The recommended
spacing is 10 in. (25cm) behind the printer, 10 in.
(25 cm) on either side of the printer, 24 in. (61 cm) in
front of the printer and 30 in. (75 cm) above the
printer.
• Do not subject your printer to severe changes in
temperature and/or humidity.
❖
5
Operational Safety
• Do not place the printer near a heat source or in direct
sunlight.
• Do not place the printer in line with the cold air flow
from an air-conditioning system.
• Place the printer on a level, solid surface with adequate
strength for the weight of the machine. The weight of
the printer without any packing materials is 99-105
lbs. (45-48 kg).
• If you plan to move the printer, always make sure that
the print cartridge carrier is in its rest position. To
ensure this, Power Off your printer before you Power
Off your computer.
• Take care not to drop your printer.
• Repack your printer in its original carton, whenever
possible, to transport or ship it. Be sure to remove the
toner cartridge before packing the printer.
• Frequent operation of the Power switch is not
recommended.
• Do not Power Off the printer while printing.
• Do not move the printer while printing.
6 ❖ User Guide
Getting to Know Your
Printer
1 r e tpahC
Introduction ...................................................................... 1-3
Printer Features ................................................................. 1-4
Paper Handling .............................................................. 1-4
Automatic Tray Sequencing ............................................ 1-6
Connectivity ................................................................... 1-7
Page Description Languages ........................................... 1-8
Edge to Edge Printing ..................................................... 1-8
Automatic Language Sensing and Switching ................... 1-8
Resolution ...................................................................... 1-9
Fonts .............................................................................. 1-9
Automatic Font/Macro Saving ........................................ 1-9
Print Speed .................................................................. 1-10
Memory Expansion ....................................................... 1-10
Hard Disk Drive Option ................................................ 1-11
Secure Printing ............................................................. 1-11
Proof Printing ............................................................... 1-11
Send Once, RIP Once, Print Many ................................. 1-12
Power Saver ................................................................. 1-13
Chapter 1: Getting to Know Your Printer
❖ 1-1
Getting to Know Your Printer
Printer Generated Reports ............................................. 1-14
Printer Components ......................................................... 1-15
Printing a Configuration Sheet ......................................... 1-18
Printer Documentation .................................................... 1-19
Printed Documentation ................................................ 1-19
Product CD .................................................................. 1-20
Printer Management Software CD ................................ 1-20
1-2 ❖
User Guide
Introduction
Introduction
In this chapter you will become familiar with the features
of your printer and learn where to locate specific printer
parts.
Before you use your printer, make sure that you perform
all the steps outlined in the Quick Install Guide that came
with the printer and install the necessary cables.
Your printer may have one or more optional features
installed. First verify your exact equipment options before
proceeding further. If you see features described in this
section that are not available with the equipment you
have, you can easily add them yourself. For more
information, see the separate Supplies/Options Guide
provided with your printer.
There are two different printer configurations:
• The tabletop configuration.
• The console configuration (sitting on top of the
optional 2,500 Sheet Feeder).
Samples of each configuration are shown later in this
chapter; however, the figures throughout this guide may
show either configuration when illustrating a feature or
procedure.
Chapter 1: Getting to Know Your Printer
❖ 1-3
Printer Features
Printer Features
Your printer has many special features that allow you to
achieve the results you need for your specific print job.
Features vary slightly according to the options you are
using and the memory installed in the printer. This
section will help you become familiar with your printer’s
features and capabilities.
Paper Handling
Your printer has several paper input source and paper
output options as described below. For a listing of
supported media types and sizes, refer to “Acceptable media
sizes and capacities for input trays” (page 2-4) and
“Acceptable media sizes and capacities for output bins”
(page 2-6).
Standard Input Sources
The printer comes with three standard input sources:
• Tray 1 (500 sheets)
• Tray 2 (500 sheets)
• Bypass Feeder (50 sheets)
Input Options
Two input options are available:
• The 2,500 Sheet Feeder consists of one 500 sheet tray
and two 1,000 sheet trays, increasing the total input
capacity to 3,500 sheets.
• The 100 Envelope Feeder holds 100 envelopes. It
replaces the 50 Sheet Bypass Feeder.
1-4 ❖
User Guide
Printer Features
Standard Output
The printer comes with two standard output destinations.
• The 200 Sheet Face-up Bin holds up to 200 sheets of
Letter/A4 paper.
• The 500 Sheet Face-down Bin with offset capability
holds up to 500 sheets of paper and can offset print
jobs.
Output Options
Two additional output destinations are available.
• The 10-bin Mailbox/Collator sits on top of the
Face-down Bin. Output can be directed to any one of
its 10 bins, and each bin has a capacity of 100 sheets of
20 lb. paper. There are two different Mailbox/Sorter
modes:
— Mailbox Mode: Each mailbox bin can be addressed
individually using the job destination functionality
contained in the printer driver.
— Sorter Destination Mode: The mailbox works like a
copier sorter when multiple sets are printed. When
up to 10 sets are requested, the first set is sent to Bin
1, the second set to Bin 2, and so on.
If more than 10 sets are selected, the entire job is sent
to the Face-down Bin.
Chapter 1: Getting to Know Your Printer
❖ 1-5
Printer Features
• 2000 Sheet Finisher can be installed only on console
versions of the printer (i.e., versions which have the
2,500 Sheet Feeder). It has three output bins with a
total maximum capacity of 2,000 unstapled sheets, up
to 667 unstapled sheets per bin. There is stapling
capability for all three bins. Stapled output is delivered
face down.
The stapler can staple sets of up to 50 sheets. It has
three stapling positions.
The customer-replaceable stapling cartridge contains
5,000 staples.
Duplex Printing
You can print two-sided documents when you install the
Duplex Module option.
Refer to the Supplies/Options Guide for information about
ordering printer input and output options.
Automatic Tray
Sequencing
1-6 ❖
User Guide
The printer allows you to set automatic tray sequencing
for jobs. When an input tray runs out of paper, the printer
automatically switches to another tray (if another tray is
loaded with the same size and type paper). That means
you don't have to load paper as often. You can also install
the optional 2,500 Sheet Feeder (with one 500 sheet tray
and two 1,000 sheet trays) to extend your printing
capacity.
Printer Features
Connectivity
The printer contains the following standard interfaces for
connecting to a host computer or network:
• IEEE 1284 Parallel
• Universal Serial Bus (USB)
• 10/100Base-T Ethernet
Optional interfaces:
• 10Base2 Ethernet
• Token Ring
• RS232 Serial
Installing an optional network interface disables the onboard 10/100Base-T Ethernet interface. Removing an
optional network interface enables the on board 10/
100Base-T Ethernet functionality again.
For information about supported network environment
and protocols, refer to the Technical Information Guide on
your Product CD.
Chapter 1: Getting to Know Your Printer
❖ 1-7
Printer Features
Page Description
Languages
Your printer includes these Page Description Languages
(PDLs):
• An emulation of HP PCL 5e
• An emulation of HP PCL 6
• An emulation of HP PJL
• Adobe PostScript 3
Edge to Edge Printing
You can print PostScript and PCL Emulation jobs all the
way to the edge of the page. However, there is a 4 mm
border on all edges, with all paper sizes, where print
quality cannot be guaranteed.
Edge to Edge printing may be selected via the Control
Panel for PCL jobs or via print drivers for both PCL and
PostScript jobs. Note that selecting this feature will cause
PCL jobs printing to be shifted up to the top of the page
and left to the edge of the page.
Automatic Language
Sensing and
Switching
The printer can process both PCL and PostScript jobs.
When the printer's Language Sensing option is on, the
printer samples the incoming data stream to determine
which language the print job requires. The printer then
switches to the proper interpreter for that job.
Language Sensing can be set individually for each port, or
protocol within a port, from the Parallel, Serial, USB,
Ethernet, Token Ring, and Novell Menus by setting the
appropriate PDL setting as the default.
With the Language Sensing option on, the printer
automatically samples each print job and switches to the
appropriate processing language.
1-8 ❖
User Guide
Printer Features
Resolution
The printer provides the following resolutions:
• 600 x 600 dots per inch (dpi)
• 1200 x 1200 dpi quality
• 300 x 300 dpi (PCL 5e only)
The printer is set to print at 600 x 600 dpi (dots per inch).
You can also print draft-quality jobs in which the printer
automatically reduces the amount of toner by two-thirds
(and prints a draft-quality output). Draft Mode can be
selected on a per job basis from the printer drivers.
Fonts
The PCL emulations use TrueType, Intellifont and bitmap
fonts. There are 35 Intellifont fonts and 10 TrueType fonts
resident in the printer. Other fonts many be downloaded
to system RAM, Flash Memory or the optional hard disk.
PostScript 3 includes 136 fonts, of which 39 are resident
in the printer. The remaining fonts are available on the
product CD for downloading to system RAM, Flash
Memory or the optional hard disk.
Automatic Font/
Macro Saving
When you are printing both PostScript and PCL jobs, the
printer will automatically save downloaded fonts, macros,
and the entire PostScript environment when it switches
Printer Description Languages. This saves you from
having to download fonts, macros, and headers every
time the program switches between PostScript and PCL.
Chapter 1: Getting to Know Your Printer
❖ 1-9
Printer Features
Print Speed
Print speed depends on the model/configuration of your
printer and the complexity of your print jobs. Maximum
rated print speed is either 32 ppm or 40 ppm.
Memory Expansion
The base printer contains 12 MB of Flash memory and 32
MB of DRAM installed as standard. There are three option
slots each supporting 16, 32, or 64 MB DRAM DIMMS or 8
MB Flash ROM DIMMs.
The maximum DRAM memory, both on-board and added
via DIMMs is 192 MB. Memory added beyond this limit is
ignored.
Additional memory provides the following enhanced
printer capabilities:
• Additional font cache
• Additional download space for fonts, macros and
images
• Increased throughput for complex pages, duplex pages
and larger paper sizes (A3/Ledger)
• Increased PostScript VM
• Collated sets without the Hard Disk Drive
You can essentially increase the resident fonts of the
printer or create resident macros by installing Flash
DIMMs and downloading resources permanently to this
memory.
Flash Memory DIMMs are installed in the same way as
DRAM DIMMs and in the same slots. Refer to the
instructions packed with the DIMMs or to Appendix C of
the System Administrator Guide on the CD-ROM.
1-10 ❖
User Guide
Printer Features
Hard Disk Drive
Option
An optional Hard Disk Drive is also available, and is used
for storing fonts, forms and macros, enabling secure and
proof job printing and automatic collation of multiple
sets of a document. (Refer to Chapter 3 of the System
Administrator Guide for more information about using the
Hard Disk Drive to download fonts and macros.)
Secure Printing
The printer allows users to define and control what are
called “secure jobs.” When a secure job is sent to the
printer, printing is delayed until the password associated
with that job is entered at the printer’s Control Panel.
Secure jobs are defined and enabled either via printer
drivers or via a sequence of PJL commands. (Refer to
Chapter 3 of the System Administrator Guide). This feature
requires the Hard Disk Drive option.
Proof Printing
The printer allows you to view and proofread the first set
of a multiple set job before printing the remaining sets.
This is called “proof printing”. When you send a proof job
to the printer, only the first set is printed immediately.
You can then go to the printer and proof the first set.
Depending on the outcome of the proofing, you can then
decide either to continue printing the remaining sets or to
delete the job by entering the Password Menu via the
Printer Control Panel. Proof printing jobs are defined and
enabled either via the printer drivers or via a sequence of
PJL commands. (Refer to Chapter 3 of the System
Administrator Guide). This feature requires the Hard Disk
Drive option.
Chapter 1: Getting to Know Your Printer
❖ 1-11
Printer Features
Send Once, RIP Once,
Print Many
The printer driver sends data to the printer only once,
regardless of the number of copies specified. This
conserves valuable network resources and allows users to
resume their applications quickly.
Once the data reaches the printer, it analyzes the job to
determine the amount of memory the rasterized data will
require. If there is sufficient memory, it will perform
Raster Image Processing (RIP) only once and hold the
rasterized pages in memory for use in printing each
successive copy.
Rasterizing is a time consuming part of the printing
process. On many small group laser printers, raster
processing is repeated for each successive copy. The ability
of the printer’s intelligence to determine that particular
jobs need to be rasterized once allows multiple sets to be
produced at rated printer speeds. This enhances job
performance.
Send Once, RIP Once, Print Many is performed
automatically by the printer.
1-12 ❖
User Guide
Printer Features
Power Saver
After 60 minutes of inactivity, the printer automatically
turns off internal components to reduce the amount of
electricity used. The printer automatically turns those
components back on when it receives a print job.
Using the printer's Control Panel menu system, you can
send the printer into Power Saver mode after your choice
of 15, 30, 60, 90, 120 or 180 minutes of inactivity. Sixty
minutes is the default. You can also disable the Power
Saver mode entirely.
Chapter 1: Getting to Know Your Printer
❖ 1-13
Printer Features
Printer Generated
Reports
You can print any of the following reports from the Print
Menu.
• The Configuration Sheet lists printer name, software
revision level, communication parameters settings,
options installed, current option setting in the Control
Panel's menu system and print counts.
• The PCL Demo provides a sample of the printer's
capabilities and lists the printer's key features.
• The PCL Font List shows the PCL fonts that are
currently available. The list includes resident fonts,
fonts stored on the hard disk or flash memory and
permanent fonts downloaded to system memory.
• The PS Font List shows the PostScript fonts that are
currently available. The list includes resident fonts,
fonts stored on the hard disk or downloaded to system
memory.
• The Menu Map option prints a page showing the
structure of the control panel menu tree.
• The Test Print is used by service and repair technicians
if problems occur with the printer.
• The Disk Directory lists disk statistics and the disk file
system directory, including fonts, forms, and macros.
• The Flash Directory prints a copy of the flash directory.
• The Fault History lists the last 100 faults that occurred
in the printer.
See Chapter 3: Configuring the Printer in this User Guide and
Chapter 1 of the System Administrator Guide for
information about the Print Menu.
1-14 ❖
User Guide
Printer Components
Printer Components
The major components of the printer are indicated in
Figures 1.1 to 1.4.
Figure 1.1 Base printer components
Front View
1
Face-up Output Bin
2
Door A
3
50 Sheet Bypass Feeder
4
Door B
5
Face-down Output Bin
6
Power switch
7
Control Panel
8
Front cover
9
Paper Tray 1
10 Paper Tray 2
Rear View
1
Power cord receptacle
2
Hand grips
3
Controller Board with host/
network interface ports.
4
Connectors for optional
2,500 Sheet Feeder, 10-bin
Mailbox/Collator, Finisher
and Duplex Module
Chapter 1: Getting to Know Your Printer
❖ 1-15
Printer Components
Figure 1.2 Console configuration with options
Front View
1
10-bin Mailbox/Collator
2
Face-up Output Bin
3
Duplex Module
4
100 Envelope Feeder
5
2,500 Sheet Feeder (with
Paper Trays 3, 4, and 5)
Figure 1.3 Customer replaceable components
Front View, Covers Open
1
Fuser
2
Laser Print Cartridge
3
Bias Transfer Roll (BTR)
4
Feedrolls
1-16 ❖
User Guide
Printer Components
Figure 1.4 Finisher components
Front View
1
Transport Cover
2
Paper Transport
3
Staple Access Door
4
Unload Button
5
Output Bin 1
6
Output Bin 2
7
Output Bin 3
Top View
1
Area E
2
Area F
3
Door G
4
Area H
Chapter 1: Getting to Know Your Printer
❖ 1-17
Printing a Configuration Sheet
Printing a Configuration Sheet
A very convenient way of both testing basic printer
operation and determining how your printer is configured
is to print a Configuration Sheet.
The following operator sequence from the printer Control
Panel will cause a Configuration Sheet to be printed:
1. Press Menu Up
or Menu Down
until you see:
Menus
Print Menu
on the Display.
2. Press Item Up
or Item Down
until you see:
Print Menu
Config Sheet
on the Display.
3. Press Enter
printed.
1-18 ❖
User Guide
. The Configuration Sheet will be
Printer Documentation
Printer Documentation
Printer documentation is provided in several different
places. This section will serve as an initial roadmap to that
documentation.
Printed
Documentation
You have received the following pieces of documentation:
1. A Quick Install Guide which shows you how to get the
printer up and running.
2. This User Guide which provides you with the basic
information needed to use your printer. (More
detailed user information is contained in your System
Administrator Guide on your product CD.)
3. The Quick Network Install Guide which briefly shows
you how to connect your printer to a network in your
specific environment. (More detailed Network/
Environment information is contained in the
Technical Information Guide on your product CD.)
Chapter 1: Getting to Know Your Printer
❖ 1-19
Printer Documentation
Product CD
This CD contains the following pieces of information:
• The User Guide
• The System Administrator Guide
The System Administrator Guide also contains a
considerable amount of more detailed user
information.
The documents on the CD are provided as PDF files with
hyperlink capabilities that allow you to easily jump to and
access different areas of the document. In addition, after
you access the page or pages of information that you are
seeking, you can print the page(s) that you need rather
than print the entire chapter or the manual. If you do not
have a PDF reader on your system, you can also install
one from this CD.
Printer drivers are also contained on this CD. The majority of
driver documentation is provided via the HELP files included
with the drivers.
Printer Management
Software CD
User Guides are provided for each of the major printer
management utilities. Consult the booklet enclosed with
each CD for more information.
Since these CDs provide so much important information,
please ensure that you store them in a safe place.
1-20 ❖
User Guide
Loading Print Media
2 r e tpahC
Selecting Print Media ......................................................... 2-2
Storing Paper .................................................................... 2-7
Loading Paper ................................................................... 2-8
Trays 1, 2, and 3 (if installed) ........................................ 2-9
Trays 4 and 5 in the 2,500 Sheet Feeder ...................... 2-14
50 Sheet Bypass Feeder ................................................ 2-17
100 Envelope Feeder .................................................... 2-23
Automatic Tray Switching ................................................ 2-24
Paper Size/Type Mismatch ........................................... 2-25
Duplex (Two-Sided) Printing ............................................ 2-26
Chapter 2: Loading Print Media
❖ 2-1
Selecting Print Media
Selecting Print Media
This chapter will help you understand what kinds of
paper you can use with the printer and also how to
properly position paper in the different paper input
sources.
Table 2.1 on page 2-4 lists the size paper, envelopes, and
other print media you can use with all input trays.
Table 2.2 on page 2-6 lists the capacities of the printer’s
output bins.
The printer supports paper weights as follows:
• 17-75 lbs. (64-200 g/m2) via paper trays
• 17-44 lbs. (64-165 g/m2) via the 50 Sheet Bypass Feeder
• 17-28 lbs. (64-105 g/m2) with duplex
• The optional 2,500 Sheet Feeder supports 17-28 lbs.
(64-105 g/m2)
Using sizes other than those listed in Table 2.1, or media not
recommended for laser printers, may result in jams and print
quality problems.
2-2 ❖ User Guide
Selecting Print Media
The following media are unacceptable for use in the
printer. Their use may cause high rates of jamming and
other paper-handling problems:
• Excessively thick or thin paper
• Heavily textured paper
• Paper that has already been printed on (pre-printed
letterhead is allowed)
• Wrinkled, torn, or bent paper
• Moist or wet paper
• Curled paper
• Paper with an electrostatic charge
• Glued paper
• Paper with special coating
• Paper unable to withstand a temperature of 150º C
(302º F)
• Thermal paper
• Carbon paper
• Universal transparencies
• Paper with paper fasteners, ribbons, staples, tape, etc.
attached
• Label stock with exposed backing sheet.
Chapter 2: Loading Print Media
❖ 2-3
Selecting Print Media
Table 2.1
Acceptable media sizes and capacities for input trays
Tray 1
Tray 2
Tray 3
A3 297x420 mm SEF2
•
•
A4 210x297 mm LEF2
•
•
A5 148x210 mm LEF
•
Media Size1
Tray 4
Tray 5
50 Sheet
Bypass
Feeder
•
•
•
•
A6 105x148 mm SEF
•
Statement 5.5x8.5” LEF
•
•
B5-JIS 182x257mm LEF
•
•
B4-JIS 257x364mmSEF
•
•
Executive 7.25x10.5” LEF
•
•
•
•
Letter 8.5x11” LEF
•
•
•
•
Folio 8.5x13” SEF
•
•
•
Legal 8.5x14” SEF
•
•
•
Ledger 11x17” SEF
•
•
•
500
500/tray
Capacity
100
Envelope
Feeder
•
1000/tray
50
100
1
For acceptable media sizes for use with Duplex Module, see Table 2.3 on page 2-26.
2
SEF = Short Edge Feed, LEF = Long Edge Feed.
3
Maximum capacity using 20 lb. (80 g/m2) stock.
Table 2.1 Page 1 of 2
2-4 ❖ User Guide
Selecting Print Media
Table 2.1
Acceptable media sizes and capacities for input trays (continued)
Media Size1
Tray 1
Tray 2
Tray 3
Tray 4
Tray 5
50 Sheet
Bypass
Feeder
100
Envelope
Feeder
•
•
•
•
•
•
•
•
Envelopes
COM-10 4.1x9.5”LEF
Monarch 3.8x7.5”LEF
DL 110x220mmLEF
C5 162x229mm LEF
Transparencies
A4 210x297 mm LEF
Letter 8.5x11” LEF
•
•
Labels
A4 210x297 mm LEF
Letter 8.5x11” LEF
•
•
Custom
•
Width: 110-297mm/3.9-11.7”
Length: 148-432mm/5.8-17”
Capacity3
500
500/tray
1000/tray
50
100
Table 2.1 Page 2 of 2
1
For acceptable media sizes for use with Duplex Module, see Table 2.3 on page 2-26.
= Short Edge Feed, LEF = Long Edge Feed.
3 Maximum capacity using 20 lb. (80 g/m2) stock.
2 SEF
Chapter 2: Loading Print Media
❖ 2-5
Selecting Print Media
Table 2.2
Acceptable media sizes and capacities for output bins
Face-down Bin
Face-up Bin
10-bin Mailbox/
Collator
3-Bin Finisher/
Stapler
A3 297x420 mm
•
•
•
•1
A4 210x297 mm
•
•
•
•
A5 148x210 mm
•
•
•
•
A6 105x148 mm
•
•
Statement 5.5x8.5”
•
•
•
•
B5-JIS 182x257mm
•
•
•
•
B4-JIS 257x364mm
•
•
•
•1
Executive 7.25x10.5”
•
•
•
•
Letter 8.5x11”
•
•
•
•
Folio 8.5x13”
•
•
•
•1
Legal 8.5x14”
•
•
•
•1
Ledger 11x17”
•
•
•
•1
•
•
•
•
•
•
•
•
•
•
•
•
A4 210x297 mm
Letter 8.5x11”
•
•
•
•
Custom
•
•
500
200
100/bin
667/bin
Media Size
Envelopes
COM-10 4.1x9.5”
Monarch 3.8x7.5”
DL110x220mm
C5162x229mm
Transparencies
A4 210x297 mm
Letter 8.5x11”
Labels
Capacity2
1 Maximum
2
capacity for these sizes is 333 sheets/bin.
Maximum capacity using 20 lb. (80 g/m2) stock.
2-6 ❖ User Guide
Storing Paper
Storing Paper
Print quality is optimized when paper and other print
media are stored properly. Proper storage ensures
optimum print quality and trouble-free printer options.
• Store the paper on a flat surface, in a relatively low
humidity environment.
• Avoid storing paper in such a way as to cause
wrinkling, bending, curling, etcetera.
• Do not unwrap paper until you are ready to use it, and
rewrap any paper you are not using.
• Do not expose paper to direct sunlight or high
humidity.
Chapter 2: Loading Print Media
❖ 2-7
Loading Paper
Loading Paper
The printer accepts paper from the following input trays:
• Trays 1 (500 sheets) and 2 (500 sheets) in the printer
(see page 2-9)
• Tray 3 (500 sheets), the top tray in the optional 2,500
Sheet Feeder (see page 2-9)
• Trays 4 (1,000 sheets), the lower left tray, and 5 (1,000
sheets), the lower right tray, in the optional 2,500
Sheet Feeder (see page 2-14)
• The 50 Sheet Bypass Feeder in the printer (see
page 2-17)
• The optional 100 Envelope Feeder (see page 2-23)
• Do not attempt to load paper during printing into a
tray that is currently in use.
• Do not overfill the trays.
• Use only the media specified in Table 2.1 on page 2-4
and avoid using the media listed on page 2-2.
The multiple trays of the printer enable you to dedicate specific
trays to specific sizes and types of paper. For example, if you
have applications that require printing on letterhead, you can
dedicate one of the printer’s trays to that paper stock.
2-8 ❖ User Guide
Loading Paper
Trays 1, 2, and 3 (if
installed)
Trays 1 and 2 in the printer, and Tray 3 in the optional
2,500 Sheet Feeder, hold up to 500 sheets of 20 lb.
(80 g/m2) paper each. Refer to the section “Selecting Print
Media” (page 2-2) for acceptable paper sizes and weights.
1
Pull out the tray (Tray 1 is shown) until it stops.
2
Prepare a stack of paper, making sure the tops of the
sheets are aligned.
3
Gently lift the paper guide and slide it all the way until it
stops.
If you are replacing paper of the same size, skip to Step 5
on page 2-10.
Chapter 2: Loading Print Media
❖ 2-9
Loading Paper
4
Press down the gray handle and slide the side guide all the
way until it stops.
5
Place the paper in the tray, between the guides (see
Figure 2.1 on page 2-12 and Figure 2.2 on page 2-13 for
orientation).
Do not stack paper above the indicated mark.
2-10 ❖ User Guide
6
Adjust the side guide to the paper length.
7
Align the edges of the paper stack.
Loading Paper
8
Adjust the paper guide to the paper width.
Make sure the guide is locked firmly in the guide
hole on the bottom of the tray, and that both the
side and width guides are set correctly for the size
of paper you are using.
9
10
If changing paper size, you may want to insert the correct
paper size label in the paper size slot on the front of the
tray.
Push the tray all the way back into the printer until it
latches.
Chapter 2: Loading Print Media
❖ 2-11
Loading Paper
Figure 2.1 Trays 1/2/3 paper orientation (long edge feed)
Top View
1
Duplex printing
2
Simplex printing
Load the following paper sizes
with the long edge on the left
(leading into the printer):
Letter
Statement
Executive
A4
A5
B5-JIS
2-12 ❖ User Guide
Loading Paper
Figure 2.2 Trays 1/2/3 paper orientation (short edge feed)
Top View
1
Duplex printing
2
Simplex printing
Load the following paper sizes
with the short edge on the left
(leading into the printer):
Legal
Folio
Ledger
A3
B4-JIS
The paper in this illustration
looks like letter or A4 size
paper, but it is not. The
graphic is only a generic
representation of the paper
sizes listed above.
Chapter 2: Loading Print Media
❖ 2-13
Loading Paper
Trays 4 and 5 in the
2,500 Sheet Feeder
2-14 ❖ User Guide
Trays 4 and 5 in the optional 2,500 Sheet Feeder hold up
to 1,000 sheets of 20 lb. (80 g/m2) paper each (in A4,
Letter and Executive size only). The following procedure
uses Tray 4 as an example, but can be used for Tray 5 as
well.
1
Pull out the tray until it stops.
2
Prepare a stack of paper, making sure the tops of the
sheets are aligned.
Loading Paper
3
Place paper in the tray, against the left side (refer to
Figure 2.3 on page 2-16 for orientation). Slide back the
stop.
Do not stack paper above the indicated mark.
4
Push the tray back in.
.
Chapter 2: Loading Print Media
❖ 2-15
Loading Paper
Figure 2.3 Trays 4 and 5 paper orientation
Top View Tray 4
1
Duplex printing
2
Simplex printing
Load the following sizes with the
long edge on the left (leading
into the printer):
Letter
Executive
A4
Top View Tray 5
1
Duplex printing
2
Simplex printing
Load the following sizes with the
long edge on the left (leading
into the printer):
Letter
Executive
A4
2-16 ❖ User Guide
Loading Paper
50 Sheet Bypass
Feeder
The 50 Sheet Bypass Feeder holds up to 50 sheets of 20 lb
(80 g/m2) paper. Refer to the section “Selecting Print Media”
(page 2-2) for acceptable media sizes and weights.
1
If necessary, pull out the extension tray to fit the length of
paper to be used.
2
Place the paper along the right side of the Bypass Feeder
(refer to Figure 2.4 on page 2-19 and Figure 2.5 on
page 2-20 for paper orientation, and to Figure 2.6 on
page 2-21 for envelope orientation).
3
Push the paper guide slightly to touch the paper stack (to
ensure contact with the paper sensor).
Chapter 2: Loading Print Media
❖ 2-17
Loading Paper
2-18 ❖ User Guide
4
Push the paper as far as it can go into the printer.
5
When finished printing from the Bypass Feeder, remove
any remaining paper from the tray and push back the
extension tray (if necessary), as paper will be fed from the
Bypass Feeder if it is selected in the tray sequence.
Loading Paper
Figure 2.4 50 Sheet Bypass Feeder paper orientation (long edge feed)
Top View
1
Simplex printing
2
Duplex printing
Load the following paper sizes
with the long edge leading into
the printer:
Letter
Statement
Executive
A4
A5
Chapter 2: Loading Print Media
❖ 2-19
Loading Paper
Figure 2.5 50 Sheet Bypass Feeder paper orientation (short edge feed)
Top View
1
Simplex printing
2
Duplex printing
Load the following paper sizes
with the short edge leading into
the printer:
Legal
Folio
Ledger
A3
A6
2-20 ❖ User Guide
Loading Paper
Figure 2.6 50 Sheet Bypass Feeder envelope orientation1
Top View
1
Com-10, DL, or Monarch
Envelope
2
C5 Envelope
1
Some PostScript applications require that the envelopes be loaded with the return address corner on the right side
of the stack and leading as the envelopes go into the printer. Test your application for proper orientation.
Chapter 2: Loading Print Media
❖ 2-21
Loading Paper
Figure 2.7 50 Sheet Bypass Feeder Transparency orientation
Top View
1
Transparency
The stripe must be on the
leading edge of the
transparency. The rough
side of the transparency is
up and the smooth side is
down.
2-22 ❖ User Guide
Loading Paper
100 Envelope Feeder
The 100 Envelope Feeder is an optional paper handling
device available for the printer. Refer to Table 2.1 on
page 2-4 for acceptable envelope sizes.
1
Prepare a stack of envelopes, making sure all flaps are
closed and the envelopes are not stuck together.
2
Lift the envelope stopper and insert the stack with the
flap-side up and the long edges leading into the printer.
3
Slide the side guide so that it touches the edges of the
envelope stack lightly.
To avoid paper jams, do not stack envelopes above
the paper limit mark, and do not attempt to add
envelopes while printing.
Chapter 2: Loading Print Media
❖ 2-23
Automatic Tray Switching
Automatic Tray Switching
Automatic tray switching, available for both PCL and
PostScript jobs, enables you to group two or more input
trays together into one logical tray, and in a specific order
in which the trays will be searched to satisfy an input
request. Tray switching is useful for:
• Increasing paper capacity.
When the current paper tray runs out of paper, the
printer automatically switches to the next tray in the
sequence, provided that the paper size and type in the
next tray is the same size and type as that in the
current tray.
• Searching for the correct paper size and type.
If the paper size and type specified in your software
application does not match the size paper loaded in
the current paper tray, the printer automatically
searches the next tray in the sequence for a paper size
and type that matches.
• Loading paper in one tray while printing from another
tray (filling an empty tray while printing).
Tray switching is made possible via the Tray Sequence
item in the Control Panel’s Tray Menu. It enables
grouping of Trays 1 and 2 in the printer, the 50 Sheet
Bypass Feeder, and Trays 3, 4, and 5 in the 2,500 Sheet
Feeder (if installed) into a variety of sequence
combinations. Tray switching can also be turned off.
The 50 Sheet Bypass Feeder is referred to as the MBF (for Multiple
Bypass Feeder) in the Control Panel’s Tray Sequence settings.
2-24 ❖ User Guide
Automatic Tray Switching
Paper Size/Type
Mismatch
Paper size/type mismatch occurs when the requested size
is not available in the printer. This can be caused by
running out of paper in a tray that is configured for the
requested paper, or by requesting a paper that is not
configured in the printer. The printer goes off-line under
paper mismatch conditions. It automatically returns
on-line and continues printing after the paper mismatch
condition is resolved.
If a tray is configured for the requested paper, but the tray
is out of paper, the display prompts you to load the
requested paper (size and type) in the appropriate tray.
After the tray is loaded, printing continues.
If the request is for paper that is not configured in the
printer, you are prompted to load the requested paper in
the first tray of the Multi Bypass Feeder setting.
If you do not want to load paper in the first tray of the
setting, two options are available:
• One of the trays may be loaded with the requested size
paper and reconfigured via the Tray Menu to match
the requested paper type.
• Value Up
or Value Down
may be pressed to
scroll through all the trays, displaying the size and
type paper in each tray. If one of these alternate papers
is acceptable, pressing Enter
will cause printing to
continue on the new paper. Trays are searched in the
order specified in the Tray Sequence setting.
Chapter 2: Loading Print Media
❖ 2-25
Duplex (Two-Sided) Printing
Duplex (Two-Sided) Printing
Once the optional Duplex Module is installed and Duplex
printing is enabled in the Control Panel, you can print
two-sided (duplex) jobs. Duplex printing can also be
enabled from your printer driver.
Use only the size paper listed in Table 2.3 for two-sided
jobs. Do not use envelopes, card stock, transparencies, or
label paper for duplex jobs.
Table 2.3
Paper sizes used with the Duplex Module
Paper Size
Weight
A3 (297 x 420 mm)
17-28 lb (64-105g/m2)
A4 (210 x 297 mm)
17-28 lb (64-105g/m2)
A5 (148 x 210 mm)
17-28 lb (64-105/m2)
B4-JIS (257 x 364 mm)
17-28 lb (64-105g/m2)
B5-JIS (182 x 257 mm)
17-28 lb (64-105g/m2)
Statement (5.5 x 8.5” / 140 x 216 mm)
17-28 lb (64-105g/m2)
Executive (7.25 x 10.5” / 216 x 279 mm)
17-28 lb (64-105g/m2)
Letter (8.5 x 11” / 216 x 279 mm)
17-28 lb (64-105g/m2)
Folio (8.5 x 13” / 216 x 330 mm)
17-28 lb (64-105g/m2)
Legal (8.5 x 14” / 216 x 356 mm)
17-28 lb (64-105g/m2)
Ledger (11 x 17” / 279 x 432 mm)
17-28 lb (64-105g/m2)
Refer to Figure 2.1 on page 2-12 and to Figure 2.4 on
page 2-19 for the proper orientation of drilled paper and
letterhead when printing duplex.
2-26 ❖ User Guide
Printing
3 r e tpahC
Introduction ...................................................................... 3-2
Using the Printer Drivers .................................................... 3-3
Installing the Printer Drivers ........................................... 3-4
Configuring the Printer Drivers ........................................ 3-4
Using the Driver’s Features ............................................. 3-5
Using the Control Panel ..................................................... 3-9
The Display .................................................................. 3-10
The Indicator Lights ...................................................... 3-11
The Keys ...................................................................... 3-12
Menu Options .............................................................. 3-14
Printing a Password Job ................................................ 3-28
Deleting a Password Job ............................................... 3-29
Generating a Printer Report .......................................... 3-30
Using the 10-bin Mailbox/Collator ................................ 3-31
Duplex Printing ............................................................ 3-32
Using the Finisher ............................................................ 3-34
Features ....................................................................... 3-34
Bin Capacity ................................................................. 3-37
Stapling Positions ......................................................... 3-38
Paper Output Exception Conditions ............................... 3-43
Chapter 3: Printing
❖ 3-1
Introduction
Introduction
This chapter provides information on:
• Using printer drivers to control the printer’s output.
• The features of the printer’s Control Panel, and its use
to generate printer reports such as the Configuration
Sheet.
For information on network-specific printing issues and
printer management software, refer to the documentation
on the printer’s CD-ROM.
3-2 ❖ User Guide
Using the Printer Drivers
Using the Printer Drivers
Your printer offers many special features that are designed
to produce the highest quality black and white prints
while giving you the flexibility you need to print a variety
of documents. These features are accessed through the
printer drivers.
The way these features are accessed depends on both the
printer driver that you are using and your computer’s
operating system.
Your printer supports the PCL printer drivers listed in
Table 3.1 and the PostScript printer drivers listed in
and 3.2.
To take full advantage of all the printer's features when
printing PCL or PostScript jobs, install the appropriate
printer driver(s).
Table 3.1
PCL Emulation printer drivers
Environment
Windows
Printer Driver
Windows 95/98
Windows NT 4.0
Chapter 3: Printing
❖ 3-3
Using the Printer Drivers
Table 3.2
PostScript printer drivers
Environment
Windows
Printer Driver
Windows 95/98
Windows NT 3.5.1
Windows NT 4.0
IBM OS/2
OS/2 Version. 2.1
OS/2 WARP
Macintosh
System 7.x, 8.x
UNIX
(Sun Solaris, Sun OS,
SCO UNIX, IBM AIX,
HP-UX, DEC)
Sun Solaris 2.5, 2.5.1, 2.6
Sun OS 4.14
IBM AIX 4.2.x, 4.3.x
HP-UX 10.x, 11.x
Installing the Printer
Drivers
Inside the cover of the Product CD-ROM case is a booklet
with instructions on how to load your printer drivers. In
addition, your System Administrator can download
drivers directly to your workstation.
Configuring the
Printer Drivers
When you initially use any of your printer drivers, make
sure to properly configure them for the printer and its
installed options (such as the Hard Drive and 2500 Sheet
Feeder). These settings are displayed under the driver’s
“Printer Configuration” tab. If you are not certain which
options your printer will support, you can check by
printing a Configuration Sheet at the printer’s Control
Panel, as described in the section “Generating a Printer
Report” (page 3-30).
3-4 ❖ User Guide
Using the Printer Drivers
Using the Driver’s
Features
At a minimum, your printer’s drivers enable you to
control the following aspects of printing:
• Select an input tray from which to draw paper or other
print media.
• Select an output bin to which the print job will be
delivered.
• Select simplex or duplex operation (if the duplex
option is installed).
• Select paper size, orientation and media.
• Select the number of copies.
• Select collating.
• Select stapling for jobs sent to the Finisher.
Table 3.3 on page 3-6 lists a general overview of other
features supported by your printer’s drivers. Note that
some features may not be supported by some of the
drivers. This may help you determine which drivers to
install and use
Brief descriptions of these features follow the table.
For more complete descriptions of the drivers and their
functionality, use the driver’s online help. Actual driver
capabilities may be determined by invoking the specific drivers.
Chapter 3: Printing
❖ 3-5
Using the Printer Drivers
Table 3.3
Printer driver features
Feature
Secure
Printing
Proof
Printing
Cover
Sheets
Edgeto-Edge
N-Up
Watermark
Overlay
Duplex
Windows 95/98
C
C
C
C
C
C
C
C
Windows NT 4.0
C
C
C
C
C
C
C
C
Windows 95/98
C
C
C
C
C
C
N
C
Windows NT 4.0
C
C
C
C
C
C
N
C
Windows 95/98
C
C
C
C
C
C
N
C
Windows NT 4.0
C
C
C
C
C
C
N
C
MAC PS
N
N
N
N
N
N
N
N
OS/2 PS
N
N
N
N
N
N
N
N
Sun Solaris 2.5,
2.5.1, 2.6
N
N
N
N
N
N
N
N
Sun OS 4.14
N
N
N
N
N
N
N
N
IBM AIX, 4.2.x,
4.3.x
N
N
N
N
N
N
N
N
HP-UX 10.x, 11.x
N
N
N
N
N
N
N
N
Driver
PCL 5e
PCL 6
PostScript
UNIX PS
C = Feature only available with printer’s custom driver. N = Feature not available.
3-6 ❖ User Guide
Using the Printer Drivers
Secure Printing
Use this feature when your printer is used as a remote
workgroup printer and you need to print a confidential
document. It is only available when the optional hard
drive is installed.
To use this feature, select Secure Print and enter a 4-digit
numeric password, where each digit can be any numeric
value between 0 and 7. Your job will be held by the
printer until you enter the password at the printer’s
Control Panel to release it.
For more information, see the section “Printing a Password
Job” (page 3-28). You can also choose to delete the job
without printing it, as described in the section “Deleting a
Password Job” (page 3-29).
Proof Printing
Use this feature when you have a job with multiple copies
but want to check the first copy before proceeding with
the remainder of the job. It is only available when the
optional hard drive is installed.
To use this feature, specify the number of copies to be
printed, then select Proof Print and enter a 4-digit
numeric password, where each digit can be any numeric
value between 0 and 7. The printer will output the first set
of the job immediately, but hold the remaining sets until
you enter the password at the printer’s Control Panel to
release them.
For more information, see the section “Printing a Password
Job” (page 3-28). You can also choose to delete the job
without printing the remaining sets, as described in the
section “Deleting a Password Job” (page 3-29).
Chapter 3: Printing
❖ 3-7
Using the Printer Drivers
Cover Sheets
Use this feature when you want the first page of your
document to be printed on different paper stock. In this
way, you can specify the paper size or media type to be
used for the front cover of the document.
Edge-to-Edge
This feature lets you print text and images to the physical
edge of the page. If not selected, the printer defaults to
predetermined printable areas for each paper size. (When
printing edge-to-edge there may be some loss of data at
the edge due to mechanical and physical restraints.)
N-Up
This feature forces the printer to print N number of pages
on a single physical sheet of paper. It is useful for
previewing a document’s layout.
Watermark and Overlay
Use these features when you want your output to contain
background text (independent of that provided by the
printing application) across the first page or every page of
a document. The driver enables you to specify the text, its
font, size, position on the page and rotation angle, and
you can save it for use on any document.
Duplex
Use this feature (available only when the optional duplex
unit is installed) to print two-sided jobs. For more
information on duplex printing, see page 3-32.
3-8 ❖ User Guide
Using the Control Panel
Using the Control Panel
The Control Panel:
• Displays information about the status of the printer (or
the job in progress).
• Provides the means for changing printer settings and
printer defaults to control how it operates.
• It allows you to print reports and password-protected
pages stored on the optional hard drive.
As shown in Figure 3.1, your printer’s Control Panel will
either have icons and text, or icons only.
Figure 3.1 Control Panel
North America Control Panel
1. Indicator lights
2. Two-line by 16-character display
3. Control keys (8)
Alternate Panel
Chapter 3: Printing
❖ 3-9
Using the Control Panel
The Display
The Control Panel's display performs two functions.
• It informs you of printer status conditions, such as
when toner is low, when a paper tray is empty, when a
job is in process, and so on. For example, when you
turn on the printer, the display will show after
warming up:
Ready
This message appears whenever the printer is online
and ready to accept print jobs. The display will also
show:
Processing...
when processing data, and:
Waiting
when waiting for more data.
• It presents a hierarchy of menu options and settings to
configure and control the printer.
For example, when you press Menu Up
or Menu
Down
, you will see the following two-line message
on the display:
Menus
Item Menu
(such as System Menu or Job Menu)
See “Menu Options” (page 3-14) for more information
on indicators.
3-10 ❖ User Guide
Using the Control Panel
The Indicator Lights
Table 3.4
The Control Panel contains four indicator lights. Table 3.4
describes the function of each Indicator Light.
Indicator lights and their functions
Light
On Line (Green)
Function
Lights when the printer is online.
Flashes when the printer is going from online to offline.
Form Feed (Green)
Lights when the printer experiences a form feed timeout—that is,
when a PCL job has formatted a partial page, the printer is waiting for
more data in order to continue processing the job, and a user-defined
timeout period has expired with no new data arriving in the input
buffer. This timeout applies to all ports. The timeout value may be set
to any value between 5 and 300 seconds. The default value is 30
seconds.
When lit, you can print a partial page by entering the Job menu,
scrolling to the Form Feed item and pressing Enter
. When not in
the menu system, a partial page can be printed by pressing Enter
.
PostScript does not print partial pages and consequently the Form
Feed light is not turned On.
This light is turned Off when either an actual Form Feed character is
received or the Form Feed function is invoked by pressing Enter
on the Job Menu when the Form Feed item is displayed.
Fault (Amber)
Lights whenever operator intervention is required in order to allow
printing to continue.
Data (Green)
Flashes to indicate that a print job is being processed by either
PostScript, PCL or PJL, or is being spooled to the disk (e.g., a proof or
secure job). If data are not being processed, or either PostScript or
PCL is processing a job but waiting for data (input buffer empty), this
light is Off.
Chapter 3: Printing
❖ 3-11
Using the Control Panel
The Keys
The Control Panel keypad consists of eight keys,
identified with international symbols and/or labeled in
English. The keys are also numbered 0 - 7.
Table 3.5 describes the function of each key.
Table 3.5
Control Panel keys and their functions
Key
On Line
Description
• If the printer is online and not in the menu system, takes the printer offline. All pages
currently in the paper path are printed and then printing pauses until the printer is
brought online again.
• If the printer is online and in the menu system, exits the menu system.
• If the printer is offline and not in the menu system, brings the printer online.
• If the printer is offline and in the menu system, exits the menu system and brings the
printer online.
Menu Up
• If not in the menu system, enters the menu system and displays the first menu.
• If in the menu system, causes the Control Panel to scroll through the menus in order
from top to bottom.
Menu Down
• If not in the menu system, enters the menu system and displays the first menu.
• If in the menu system, causes the Control Panel to scroll through the menus in order
from bottom to top.
Item Up
• If in the menu system, and an item is displayed, causes the Control Panel to scroll
through the values in the current menu from bottom to top.
• If not in the menu system, this key is ignored.
Table 3.5 Page 1 of 2
3-12 ❖ User Guide
Using the Control Panel
Table 3.5
Control Panel keys and their functions (continued)
Key
Item Down
Description
• If in the menu system, causes the Control Panel to scroll through the items in the
current menu from top to bottom.
• If not in the menu system, this key is ignored.
Value Up
• If in the menu system, and an item is displayed, causes the Control Panel to scroll
through the values for the current item from bottom to top and displays the default
value for the current item. When setting a numeric value, increases the value by the
step amount. It is subject to auto-repeat if held down more than 1 second.
• If not in the Menu system and a paper mismatch condition does not exist, this key is
ignored.
• If a paper mismatch condition exists, scrolls through the alternate paper that may be
used instead of the requested paper.
Value Down
• If in the menu system, and an item is displayed, causes the Control Panel to scroll
through the values for the current item from top to bottom and displays the default
value for the current item. When setting a numeric value, decreases the value by the
step amount. It is subject to auto-repeat if held down more than 1 second.
• If not in the Menu system and a paper mismatch condition does not exist, this key is
ignored.
• If a paper mismatch condition exists, scrolls through the alternate paper that may be
used instead of the requested paper.
Enter
• If the current display is a value for an item, causes the value to be entered as the
default value for this item.
• If the current display is an action to be invoked (e.g., “PCL Font List”, “Restart
Printer”), causes the action to occur.
• If not in the menu system and the FormFeed LED indicates that a partial page exists,
causes an implied PCL reset and the partial page is printed.
• If a paper mismatch condition exists and a request to use an alternate paper is
displayed, causes printing on paper currently loaded in the selected tray (Print
Anyway).
Table 3.5 Page 2 of 2
Chapter 3: Printing
❖ 3-13
Using the Control Panel
Menu Options
Table 3.6 on the next page lists the variables that can be
controlled at the printer’s Control Panel, organized by
menu in the order in which they appear when scrolling
through the display.
Since these variables are generally used in configuring the
printer’s default settings—a System Administrator’s
task—specific details of the menu items and their values
are contained in the System Administrator Guide on the
product CD.
In addition, the System Administrator Guide lists all the
operations associated with the Control Panel keys and
lists the specific key processes which need to be executed
to set any of these variables.
Printer settings selected in your application of printer driver
override the default settings in the Control Panel when you
submit your print jobs for printing.
3-14 ❖ User Guide
Using the Control Panel
Table 3.6
Menu Options
Menu
Job Menu
Password Menu
Description and Items
Allows you to cancel the job currently processed by PCL or PostScript, or to force a
form feed on a partially formatted job in PCL.
Cancel Job
Cancels the job currently printing.
Form Feed
Causes a partial PCL page to be ejected when the Form Feed
LED is on.
Restart Printer
Re-boots the printer as if the power was cycled, but bypasses
power on diagnostics.
Allows you to print or delete proof jobs or secure jobs.
All Jobs print
Print all jobs sent with a specific password.
Filename n Print
Print one or more jobs out of several sent with a specific
password.
All Jobs delete
Delete all jobs sent with a specific password.
Filename n Delete
Delete one or more jobs out of several sent with a specific
password.
Table 3.6 Page 1 of 13
Chapter 3: Printing
❖ 3-15
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
Tray Menu
Description and Items
Allows you to access tray settings for PCL and PostScript jobs.
Envelope Size1
Defines the envelope size that is loaded in the envelope
feeder.
Envelope Type1
Defines the envelope type that is loaded in the envelope
feeder.
MBF Size1
Defines the paper size that is loaded in the MBF.
MBF Type1
Defines the paper type that is loaded in the MBF.
Tray 1 Type
Defines the type of paper installed in Tray 1.
Tray 2 Type
Defines the type of paper installed in Tray 2.
Tray 3 Type2
Defines the type of paper installed in Tray 3.
Tray 4 Type2
Defines the type of paper installed in Tray 4.
Tray 5 Type2
Defines the type of paper installed in Tray 5.
Tray Sequence
Defines the order in which trays are used when more than
one tray meets the size and type requirements.
Custom Size
Defines the paper size that is used in formatting pages
printed from the MBF when it is set to custom size (which
overrides the MBF standard sizes).
1
Envelope and MBF are mutually exclusive because the Envelope Feeder replaces the
Multi-sheet Bypass Feeder.
2 Appears only when the 2,500 Sheet Feeder is installed.
Table 3.6 Page 2 of 13
3-16 ❖ User Guide
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
PCL Menu
Description and Items
Allows you to establish the default configuration for the printer when printing PCL
emulation jobs.
Font Number
Sets the default font in PCL.
Pitch
Sets the pitch of the default font in PCL when the default
font already selected is a scalable fixed pitch font.
Point Size
Sets the point size of the default font in PCL when the default
font already selected is a scalable proportional spaced font.
Symbol Set
Sets the default font symbol set used in PCL.
Orientation
Sets the default orientation (portrait, landscape) used in PCL.
Form Length
Sets the default number of lines per page used in PCL.
Line Terminat
Enables the setting of an additional carriage return after
every line feed appearing in PCL text.
Table 3.6 Page 3 of 13
Chapter 3: Printing
❖ 3-17
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
System Menu
Description and Items
Allows you to set general printer features.
Language
Sets the language used for Control Panel display messages
and generated reports.
Paper Size
Sets the default paper size used in PCL and PostScript.
Paper Type
Sets the default paper type used in PostScript and PCL.
Page Policy
Allows the printer to automatically select an alternate paper
size and/or type if the requested size and/or type is not
loaded.
Policy Timeout
Directs the printer as to how long to wait before taking the
action defined by the setting of the Page Policy item.
Print Quantity
Sets multiple copies of each page (not collated sets).
Duplex
Enables or disables duplex printing for PostScript and PCL
jobs (and appears only when the optional duplex unit is
installed).
Draft Mode
Enables or disables a reduced toner mode for draft printing.
Edge-to-Edge
Enables or disables edge-to-edge printing in PCL.
XIE
Sets the default Xerox Image Enhancement (XIE) mode.
Table 3.6 Page 4 of 13
3-18 ❖ User Guide
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
System Menu
(continued)
Description and Items
Resolution
Sets the default resolution for PCL and PostScript jobs.
Output Timeout
Determines how many seconds the system will wait after a
bin is filled before directing output to an alternate bin.
Output Offset
Enables or disables alternately offsetting output from jobs.
Output Dest
Sets the default paper output destination for PCL and
PostScript jobs.
Staple Mode
Selects the default staple position (when the Finisher is
installed.)
Print PS Errors
Controls the use of the built-in PostScript error handler or
debugger.
Power Saver
Defines a period of inactivity after which time the printer will
enter a low power state.
Config Legal/B4
Selects which of these sizes will be recognized by the tray
size switches.
Config Exec/B5
Selects which of these sizes will be recognized by the tray
size switches.
Defaults
Sets the type of factory defaults to use when a “Factory
Default” is performed.
Table 3.6 Page 5 of 13
Chapter 3: Printing
❖ 3-19
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
Parallel Menu
Serial Menu
Description and Items
Allows you to set options for the parallel port connection.
Port Enable
Enables or disables the parallel port.
Port Timeout
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
Parallel PDL
Sets the default Print Description Language emulation for the
parallel port.
Binary PS
Enables or disables the binary mode of PostScript for jobs
received on the parallel port.
Bidirectional
Enables or disables bi-directional communications through
the parallel port.
Allows you to set options for the serial port connection (and appears only if the
optional serial port is installed).
Port Enable
Enables or disables the serial port.
Port Timeout
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
Serial PDL
Sets the default Print Description Language emulation for the
serial port.
Flow Control
Sets the handshaking parameters for the serial port.
Baud Rate
Sets the baud rate for the serial port.
Binary PS
Enables or disables the binary mode of PostScript for jobs
received on the serial port.
Table 3.6 Page 6 of 13
3-20 ❖ User Guide
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
USB Menu
Ethernet Menu
Description and Items
Allows you to set options for the USB port connection.
Port Enable
Enables or disables the USB port.
Port Timeout
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
USB PDL
Sets the default Print Description Language emulation for the
USB port.
Binary PS
Enables or disables the binary mode of PostScript for jobs
received on the USB port.
Allows you to set options for the Ethernet port connection.
LPR Enable
Enables or disables the Ethernet LPR protocol.
LPR Banner
Enables or disables the LPR banner sheet.
LPR PDL
Sets the default Print Description Language emulation for the
Ethernet LPR protocol.
LPR Binary PS
Enables or disables the LPR binary mode of PostScript.
DLC/LLC Enable
Enables or disables the Ethernet DLC/LLC protocol.
DLC/LLC PDL
Sets the default emulation for the Ethernet DLC/LLC
protocol.
DLC/LLC Bin PS
Enables or disables the DLC/LLC binary mode of PostScript.
NetBEUI Enable
Enables or disables the Ethernet NetBEUI interface.
Table 3.6 Page 7 of 13
Chapter 3: Printing
❖ 3-21
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
Ethernet Menu
(continued)
Description and Items
NetBEUI PDL
Sets the default emulation for the Ethernet NetBEUI interface.
NetBEUI Bin PS
Enables or disables the NetBEUI binary mode of PostScript.
AppSocket Enabl
Enables or disables the Ethernet AppSocket interface.
AppSocket PDL
Sets the default Print Description Language emulation for the
Ethernet AppSocket interface.
AppSocket Bin PS
Enables or disables the AppSocket binary mode of PostScript.
ETalk Enable
Enables or disables the Ethernet EtherTalk protocol.
HTTP Enable
Enables or disables the Ethernet HTTP Server protocol.
IP Address Res
Sets the method used to resolve (assign) the IP address,
including Sub Net mask and default gateway.
IP Address
Sets the four byte IP address. This item appears only if the IP
Address Res is set to static.
Sub Net Mask
Sets the four byte Sub Net Mask address. This item appears
only if the IP Address Res is set to static.
Default Gateway
Sets the four byte Default Gateway address.
Port Timeout
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
Speed
Sets the speed of the 10/100 Ethernet interface and whether
half or full duplex Ethernet. 10 MB is the default.
Table 3.6 Page 8 of 13
3-22 ❖ User Guide
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
Token Ring
Menu
Description and Items
Allows you to set options for the Token Ring port connection (and appears only if
the optional Token Ring interface is installed).
LPR Enable
Enables or disables the Token Ring LPR protocol.
LPR Banner
Enables or disables the LPR banner sheet.
LPR PDL
Sets the default Print Description Language emulation for the
Token Ring LPR protocol.
LPR Binary PS
Enables or disables the LPR binary mode of PostScript.
DLC/LLC Enable
Enables or disables the Token Ring DLC/LLC protocol.
DLC/LLC PDL
Sets the default emulation for the Token Ring DLC/LLC
protocol.
DLC/LLC Bin PS
Enables or disables the DLC/LLC binary mode of PostScript.
NetBEUI Enable
Enables or disables the Token Ring NetBEUI interface.
NetBEUI PDL
Sets the default Print Description Language emulation for the
Token Ring NetBEUI interface.
NetBEUI Bin PS
Enables or disables the NetBEUI binary mode of PostScript.
AppSocket Enabl
Enables or disables the Token Ring AppSocket interface.
AppSocket PDL
Sets the default Print Description Language emulation for the
Token Ring AppSocket interface.
AppSocket Bin PS
Enables or disables the AppSocket binary mode of PostScript.
Table 3.6 Page 9 of 13
Chapter 3: Printing
❖ 3-23
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
Token Ring
Menu
(continued)
Description and Items
TTalk Enable
Enables or disables the Token Ring TokenTalk protocol.
HTTP Enable
Enables or disables the Token Ring HTTP Server protocol.
IP Address Res
Sets the method used to resolve (assign) the IP address,
including Sub Net mask and default gateway.
IP Address
Sets the four byte IP address. This item appears only if the IP
Address Res is set to static.
Sub Net Mask
Sets the four byte Sub Net Mask address. This item appears
only if the IP Address Res is set to static.
Default Gateway
Sets the four byte Default Gateway address.
Port Timeout
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
Source Routing
Sets the source routing option.
Speed
Sets the default ring speed of the Token Ring interface.
LAA
Sets the six byte Locally Administered Address.
Table 3.6 Page 10 of 13
3-24 ❖ User Guide
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
Novell Menu
Description and Items
Allows you to modify Novell parameters.
Novell Enable
Enables or disables the Novell protocol.
Novell PDL
Sets the default Print Description Language emulation for the
Novell protocol.
Novell Binary PS
Enables or disables the Novell binary mode of PostScript.
Novell Mode
Sets the PServer mode for the Novell protocol.
Frame Type
Sets the frame type used for the Novell protocol.
Polling Interval
Sets the rate (in seconds) at which the PServer issues polling
requests for assigned queues.
PServer Name
Sets the name of the PServer in this printer.
Primary Server
Sets the name of the Primary file server.
NDS Tree
Sets the NDS Tree character string.
NDS Context
Set the NDS context string.
Table 3.6 Page 11 of 13
Chapter 3: Printing
❖ 3-25
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
Print Menu
Description and Items
Allows you to generate printer reports.
Config Sheet
Prints a Configuration Sheet showing the printer's current
information and menu settings.
PCL Demo
Prints a sample page demonstrating the printer's capabilities.
PCL Font List
Prints a list of PCL fonts currently loaded.
PS Font List
Prints a complete list of all PostScript language typefaces.
Menu Map
Prints a page showing the structure of the Control Panel
Menu Tree.
Test Print
Prints a “test pattern” for analysis of print quality over the
entire page (intended for use by the service technician).
Disk Directory
Prints a copy of the disk directory (and appears only if the
optional hard drive is installed).
Hex Mode
Enables or disables hex dump mode, which prints the data
stream as hex codes instead of interpreting it as print data.
Restart Printer
Reboots the printer as if the power was cycled but bypasses
the power on diagnostics.
Table 3.6 Page 12 of 13
3-26 ❖ User Guide
Using the Control Panel
Table 3.6
Menu Options (continued)
Menu
Reset Menu
Description and Items
Allows you to access printer reset functions (and appears only when the printer is
powered on while holding down the Online and Enter keys).
Factory Defaults
Resets menus to factory defaults.
Network Defaults
Resets parameters in the Ethernet, Token Ring, and Novell
Menus to factory defaults.
Demo Mode
Places the printer in demo mode.
Delete All Jobs
Deletes all secure jobs from the hard disk (and appears only if
the optional hard drive is installed).
Disk Initialize
Initializes the hard disk (and appears only if the optional hard
drive is installed).
Disk Format
Formats the hard disk (and appears only if the optional hard
drive is installed).
Flash Format
Formats flash memory (and appears only if the optional Flash
ROM DIMM is installed).
Table 3.6 Page 13 of 13
Chapter 3: Printing
❖ 3-27
Using the Control Panel
Printing a Password
Job
To print a password job sent to the printer and stored in
the optional hard drive (such as a secure job or proof job),
follow these steps:
1
At the Control Panel, press Menu Up or Menu Down
until you see:
Menus
Password Menu
2
Press Item Up or Item Down and you will see:
Enter Password
_xxx
3
Enter the job’s numeric password and you will see:
All Jobs
Print
4
Press Enter to print all jobs.
OR:
Press Item Up and Item Down to scroll through the jobs,
then press Enter when the job you wish to print is shown.
Repeat this step as necessary to release more than one job.
5
3-28 ❖ User Guide
When done, press Online.
Using the Control Panel
Deleting a Password
Job
To delete a password job sent to the printer and stored in
the optional hard drive (such as a secure job or proof job),
follow these steps:
1
At the Control Panel, press Menu Up or Menu Down
until you see:
Menus
Password Menu
2
Press Item Up or Item Down and you will see:
Enter Password
_xxx
3
Enter the job’s numeric password and you will see:
All Jobs
Print
4
Press Value Up or Value Down and you will see:
All Jobs
Delete
5
Press Enter to delete all jobs.
OR:
Press Item Up and Item Down to scroll through the jobs,
then press Enter when the job you wish to delete is
shown with Delete on the line under it. Repeat this step
as necessary to delete more than one job.
6
When done, press Online.
Chapter 3: Printing
❖ 3-29
Using the Control Panel
Generating a Printer
Report
Your printer provides the following reports that can be
printed:
• Configuration Sheet
• PCL Demo
• PCL Font List
• PostScript Font List
• Menu Map
• Test Print
• Disk Directory (if the optional hard drive is installed)
• Fault History
To print one of these reports, follow these steps:
1
At the Control Panel, press Menu Up or Menu Down
until you see:
Menus
Print Menu
3-30 ❖ User Guide
2
Press Item Up or Item Down until you see the page you
want to print (such as Config Sheet).
3
Press Enter to print the page.
Using the Control Panel
Using the 10-bin
Mailbox/Collator
The 10-bin Mailbox/Collator is an optional output device
available for the printer. It handles all supported paper
sizes, except A6 and envelopes, in 10 individually
addressable bins at up to 100 sheets per bin.
Mailbox Sorter Modes
There are two different Mailbox/Sorter modes provided by
the 10-Bin Collator:
• Mailbox Mode: Each mailbox bin can be addressed
individually using the job destination functionality
contained in the printer driver.
• Sorter Destination Mode: The mailbox works like a
copier sorter when multiple sets are printed. When up
to 10 sets are requested, the first set is sent to Bin 1, the
second set to Bin 2, and so on.
If more than 10 copies are selected, the entire job is sent
to the Face-down Bin.
Printing to the Mailbox/Collator
To send a job to the mailbox, use a printer driver to select
a specific bin for the output destination for your job or
select the sorter mode and then print your job.
Chapter 3: Printing
❖ 3-31
Using the Control Panel
Duplex Printing
With the optional duplex unit installed, you can print
two-sided (duplex) jobs.
Use only the paper size listed in Table 2.3 on page 2-26.
Do not use envelopes, postcards, transparencies, or label
paper for duplex jobs.
To print duplex, select it in your printer driver when you
set printer properties (for all jobs) or when you print a
document for a specific job.
To ensure that duplex jobs print in the proper orientation,
set the driver’s Orientation and Duplex options to the
appropriate settings, as shown in Figure 3.2 on page 3-33.
Refer to Chapter 2 for the proper orientation of drilled
paper and letterhead when printing duplex.
3-32 ❖ User Guide
Using the Control Panel
Figure 3.2 Duplex binding orientation and Control Panel menu settings
Portrait Orientation: Set Duplex to Long Edge.
Portrait Orientation: Set Duplex to Short Edge.
Landscape Orientation: Set Duplex to Long Edge.
Landscape Orientation: Set Duplex to Short Edge.
Chapter 3: Printing
❖ 3-33
Using the Finisher
Using the Finisher
Features
The finisher option has three output bins with a total
maximum capacity of 2,000 unstapled sheets, up to 667
unstapled sheets per bin. Stapled output can be sent to all
three bins.
Built-in Stapler
The stapler can staple sets of up to 50 sheets. It has three
stapling modes (Front for portrait, Back for landscape, and
Dual for booklet mode). The customer-replaceable
stapling unit contains 5,000 staples which are packaged as
a supply item, in sets of three, for a total of 15,000 staples
per package. The finisher comes with one staple cartridge
of 5,000 staples.
Capacity Handling
The finisher is programmed to ensure that there is enough
space remaining in the bin to output a job of from two to
50 pages. Up to 50 sheets can be stapled.
Stapled sets are kept in a compiler bin and ejected once a
complete set has been stapled. Output is delivered to the
finisher bins face down only.
The finisher has an elevator that positions one of the
three output bins to receive output from the compiler bin.
The finisher home position is when Bin 2 receives output
from the compiler bin. Finisher bin selection can be made
from printer drivers.
3-34 ❖ User Guide
Using the Finisher
Job Offsetting
The finisher supports offsetting of printed jobs in all three
bins.
Supported Paper Sizes
All sizes of paper can be sent to the finisher except A6 and
Envelopes. Mixed sizes of paper can be sent to the finisher
bins as long as all the paper within a single job is the same
size. Mixed paper sizes within the same job cannot be
compiled and stapled. See Table 3.7 on page 3-37 for
supported paper sizes.
Output Destination
With a finisher installed, the user may select the following
output destinations: Face Down Bin, Face Up Bin, Finisher
Bin 1, Finisher Bin 2, and Finisher Bin 3. Output
destination can also be set by the System Administrator.
Output Bin Sensing
Each finisher bin senses not only the height of each stack,
but also the number of stapled sets delivered to each
stack. When the number of stapled sets delivered to the
bin reaches 100 for long edge feed (LEF) paper sizes, or 50
for short edge feed (SEF) paper sizes, as shown in Table 3.7
on page 3-37, the bin is reported as full.
Chapter 3: Printing
❖ 3-35
Using the Finisher
Bin Level Sensors
Finisher sensors can detect the following bin conditions:
• Empty
• 50%
• Full
When a bin is full and the stack height does not allow
additional sets to be sent to it, the destination of
additional sets directed to the full bin is determined by
the Output Timeout system parameter in the printer’s
System Menu.
Safety Limitation
When Finisher Bin 3 is selected, the bins are raised to the
highest position. In the interest of safety, they will only
remain in this position for one minute following the last
page delivered to Bin 3. After one minute, the bins are
lowered to align Bin 2 with the output paper path.
Unload Button
The Unload Button temporarily interrupts printing and
places the finisher in the home position to allow the
operator to remove output. It also signals the controller to
sense stack height in the bins and resume printing after
the stack has been removed. Figure 1.4 on page 1-17
illustrates the position of the unload button.
3-36 ❖ User Guide
Using the Finisher
Bin Capacity
Each Finisher Bin is capable of stacking up to 667 sheets
of 20 lb. paper for long edge feed (LEF) paper sizes and
333 sheets for short edge feed (SEF) paper sizes.
The maximum stack height is decreased when stapled sets
are delivered to each bin, since stapled sets affect the
stability of the output stack.
Table 3.7 lists the supported paper sizes and the
maximum capacity for each bin based upon whether the
output is unstapled or stapled.
Table 3.7
Maximum Capacity Per Bin
Capacity
Unstapled
Sheets
Capacity
Stapled Sets
Letter (8.5 x 11”) LEF
667
100
Statement (5.5 x 8.5”) LEF
667
100
Executive (7.25 x 10.5”) LEF
667
100
A4 (210 x 297mm) LEF
667
100
A5 (148 x 210mm) LEF
667
100
B5-JIS (182 x 257 mm) LEF
667
100
Legal (8.5 x 14”) SEF
333
50
Folio (8.5 x 13”) SEF
333
50
Ledger (11 x 17”) SEF
333
50
A3 (287 x 420mm) SEF
333
50
B4-JIS (257 x 364 mm) SEF
333
50
Paper Size
Chapter 3: Printing
❖ 3-37
Using the Finisher
Stapling Positions
Stapling positions can be set at the User Interface or by
the System Administrator.
Letter, Statement, B5-JIS and Executive Paper
Figure 3.3 illustrates the approximate position of staples
for Letter, Statement, B5-JIS and Executive paper in
Portrait, Landscape, and Inverse Landscape Modes based
upon the stapling position indicated in the left hand
column.
Figure 3.3 Stapling positions for Letter, Statement,
B5-JIS and Executive paper
Stapling
Position
Portrait
Landscape
Inverse
Landscape
Position 1
/
\
A
A
A
\
Position 2
|
A
A
A
|
—
Dual
|
—
A
—
A
A
—
|
3-38 ❖ User Guide
—
Using the Finisher
A4 Paper
Figure 3.4 illustrates the approximate position of staples
for A4 paper in Portrait, Landscape, and Inverse
Landscape Modes based upon the stapling position
indicated in the left hand column.
Figure 3.4 Stapling positions for A4 paper
Stapling
Position
Portrait
Landscape
Inverse
Landscape
Position 1
/
\
A
A
A
\
Position 2
/
A
A
A
/
\
Dual
|
—
A
—
A
A
—
—
|
Chapter 3: Printing
❖ 3-39
Using the Finisher
A5 Paper
Figure 3.5 illustrates the approximate position of staples
for A5 paper in Portrait, Landscape, and Inverse
Landscape Modes based upon the stapling position
indicated in the left hand column.
Figure 3.5 Stapling positions for A5 paper
Stapling
Position
Portrait
Landscape
Inverse
Landscape
Position 1
/
\
A
A
A
\
Position 2
\
/
A
A
A
/
Dual
|
—
A
—
A
A
—
|
3-40 ❖ User Guide
—
Using the Finisher
A3 Paper
Figure 3.6 illustrates the approximate position of staples
for A3 paper in Portrait, Landscape, and Inverse
Landscape Modes based upon the UI parameters indicated
in the left hand column.
Figure 3.6 Stapling positions for A3 paper
Stapling
Position
Portrait
Inverse
Landscape
Landscape
Position 1
\
/
A
A
A
/
Position 2
/
\
A
A
A
\
Dual
—
—
A
|
|
|
|
A
A
Chapter 3: Printing
❖ 3-41
Using the Finisher
Ledger, Legal, B4-JIS and Folio Paper
Figure 3.7 illustrates the approximate position of staples
for Ledger, Legal, B4-JIS and Folio paper in Portrait,
Landscape, and Inverse Landscape Modes based upon the
UI parameters indicated in the left hand column.
Figure 3.7 Stapling positions for Ledger, Legal, B4-JIS
and Folio paper
Stapling
Position
Portrait
Inverse
Landscape
Landscape
Position 1
\
/
A
A
A
/
Position 2
|
—
A
A
A
—
Dual
—
—
A
3-42 ❖ User Guide
|
|
|
|
A
A
Using the Finisher
Paper Output
Exception Conditions
If a bin is not available, sets are directed to an available
bin. The new bin is used until the original requested
finisher bin is emptied.
It is possible to send a combination of commands to select
an output destination or feature that cannot be processed
by the printer. Table 3.8 describes printer operations when
these exceptions occur.
Table 3.8
Paper output exception conditions
Condition
Printer Operation
Stapling is selected without the finisher
destination.
Destination is ignored. Stapling is ignored.
Stapling is selected and the job exceeds 50
pages.
Stapling is ignored. Output is sent to the destination
bin.
Stapling is selected for a single page job.
Stapling is ignored. Output is sent to the destination
bin.
Stapling is selected but the staple cartridge is
empty or not installed.
An “Out of Staples” message appears and printing
continues.
Finisher bin is full.
Diverts output to alternative finisher bin after timeout
specified in Output Timeout option on the User
Interface System Menu by the System Administrator.
The destination is changed either to or from one
of the finisher Bins that was not the destination
for the first page in the job.
Ignores the changes in the destination and continues to
deliver pages to the destination in effect for the first
page of the job.
One of the finisher Bins is selected as the
destination and the duplex mode is changed
within the job.
All pages currently in the compiler bin are ejected into
the finisher bin unstapled. The remainder of the
document is directed to the compiler bin with the new
duplex mode, until the end of the job is reached, or
until another change in duplex mode occurs.
Chapter 3: Printing
❖ 3-43
Using the Finisher
3-44 ❖ User Guide
Maintaining the Printer
4 r e tpahC
Regular Printer Maintenance .............................................. 4-2
Cleaning the Printer ....................................................... 4-2
Replacing the Laser Print Cartridge .................................... 4-3
Standard Configuration .................................................. 4-4
Duplex Configuration ..................................................... 4-7
Replacing the Maintenance Kit ......................................... 4-10
Adding Staples to the Finisher .......................................... 4-11
Chapter 4: Maintaining the Printer
❖ 4-1
Regular Printer Maintenance
Regular Printer Maintenance
Your printer is designed to need very little ongoing
maintenance other than the replacements of consumable
items as they reach their end of use. It is recommended
that maintenance items be replaced when the end of use
warnings appear on the Control Panel to avoid untimely
image quality problems. However, it is always good
practice to periodically clean any loose toner or foreign
matter in your printer. See the System Administrator Guide
on the Product CD-ROM for procedures and cautions.
For optimum performance, keep the printer out of direct
sunlight. Faded areas, light areas, or dark bands may result.
Cleaning the Printer
For optimum performance, do not place the printer near
vents or dust-producing equipment. Particles in the air
may enter the printer and cause failures in internal
mechanisms.
For best results, clean the outside of the printer with a
damp cloth. Power the printer off before cleaning. Do not
use detergents.
For instructions on cleaning the inside of the printer, refer
to the System Administrator Guide on the Product
CD-ROM.
4-2 ❖ User Guide
Replacing the Laser Print Cartridge
Replacing the Laser Print
Cartridge
This section describes how to replace the printer Laser
Print Cartridge in both a standard configuration printer
and a printer with a Duplex Module attached.
• Do not expose the Laser Print Cartridge to direct
sunlight or artificial light for more than 15 minutes.
Overexposure will permanently damage the
photosensitive imaging drum.
• Do not open the drum shutter or touch the green
imaging drum surface.
• Be sure to shake the Laser Print Cartridge as directed
to distribute the toner inside the cartridge. Print
quality may be degraded if the toner is not evenly
distributed. If the toner has not been properly freed
by shaking the cartridge, you may hear a noise when
powering on the printer, and the Laser Print
Cartridge may be damaged.
Never touch the Fuser area inside the printer (where
a label indicates high temperature).
If your printer does not have a Duplex Module installed,
go to the section “Standard Configuration” (page 4-4).
If your printer has the Duplex Module installed, go to the
section “Duplex Configuration” (page 4-7).
Chapter 4: Maintaining the Printer
❖ 4-3
Replacing the Laser Print Cartridge
Standard
Configuration
Follow this procedure to replace the Laser Print Cartridge
on a standard configuration printer.
1
Open Door A.
2
Open the front cover (which is spring loaded; you must
hold it open or else it will shut).
3
Remove the Laser Print Cartridge by lifting the amber
handle and gently pulling it out.
Wrap the used Laser Print Cartridge in its original packing
and return it as per directions in the packaging.
4-4 ❖ User Guide
Replacing the Laser Print Cartridge
4
Remove the new Laser Print Cartridge from its package
and pull out the protective paper sheet from the drum
shutter.
5
Hold the Laser Print Cartridge horizontally and gently
shake it 5 to 6 times to evenly distribute the toner inside.
6
Hold the amber handle with one hand and gently push
the Laser Print Cartridge all the way into the printer.
Do not touch any parts inside the printer. Make
sure the cartridge is firmly seated in the printer.
Chapter 4: Maintaining the Printer
❖ 4-5
Replacing the Laser Print Cartridge
7
Gently pull the sealing tape straight out in the direction
of the arrow.
If the tape is pulled out at an angle, it may break.
8
Close the front cover and Door A.
When closing Door A, follow the instruction label
on the door for the correct location at which to
push the door closed.
4-6 ❖ User Guide
Replacing the Laser Print Cartridge
Duplex Configuration
Follow this procedure to replace the Laser Print Cartridge
on a printer with the Duplex Module installed.
1
Open the Duplex Module by pulling on its latch.
2
Open Door A.
3
Open the front cover (which is spring loaded; you must
hold it open or else it will shut).
4
Remove the Laser Print Cartridge by lifting the amber
handle and gently pulling it out.
Wrap the used Laser Print Cartridge in its original packing
and return it as per directions in the packaging.
Chapter 4: Maintaining the Printer
❖ 4-7
Replacing the Laser Print Cartridge
5
Remove the new Laser Print Cartridge from its package
and pull out the protective paper sheet from the drum
shutter.
6
Hold the Laser Print Cartridge horizontally and gently
shake it 5 to 6 times to evenly distribute the toner inside.
7
Hold the amber handle with one hand and gently push
the Laser Print Cartridge all the way into the printer.
Do not touch any parts inside the printer. Make
sure the cartridge is firmly seated in the printer.
8
Gently pull the sealing tape straight out in the direction
of the arrow.
If the tape is pulled out at an angle, it may break.
4-8 ❖ User Guide
Replacing the Laser Print Cartridge
9
Close the front cover and Door A.
When closing Door A, follow the instruction label
on the door for the correct location at which to
push the door closed
10
Close the Duplex Module.
Chapter 4: Maintaining the Printer
❖ 4-9
Replacing the Maintenance Kit
Replacing the Maintenance Kit
The Maintenance Kit includes these items:
• Fuser Cartridge
• Bias Transfer Roll (BTR)
• 15 feedrolls (three for each paper input tray)
The Fuser Cartridge, feedrolls and BTR have expected
useful lives of 300,000 impressions. Printing can continue
beyond this point. However, to ensure optimum print
quality the Maintenance Kit should be replaced as soon as
possible after 300,000 impressions from the previous kit
installation.
These are complex tasks that are not routinely performed.
They are described in the instructions packed with the
replacement Maintenance Kit. They are also described in
Chapter 4 of the System Administrator Guide on your
Product CD-ROM.
4-10 ❖ User Guide
Adding Staples to the Finisher
Adding Staples to the Finisher
The printer will pause during a stapling job when the
staple cartridge in the optional Finisher is empty. Follow
these steps to place a new staple cartridge into the
Finisher.
1
Open the access door on the side of the Finisher.
Staple replacement and jam clearance instructions
are also displayed on the panel behind the access
door.
2
Place one hand under the cartridge. Use your other hand
to release the cartridge from the Finisher by pushing
down on the latch as shown.
3
Remove the empty cardboard from the cartridge by
pressing the clear plastic tab on the top rear of the
cartridge as the hand on the right is doing in the figure.
Chapter 4: Maintaining the Printer
❖ 4-11
Adding Staples to the Finisher
4
Slide a new set of staples into the cartridge and pull the
tab to release the packaging.
Make sure the arrows on the package of staples
face up.
4-12 ❖ User Guide
5
Slide the full Staple Cartridge into the Finisher until it
snaps into place.
6
Close the access door. Stapling can now continue.
Troubleshooting
5 r e tpahC
Before You Begin Troubleshooting ...................................... 5-3
Hardware ....................................................................... 5-4
Software ........................................................................ 5-4
Trays and Covers ............................................................ 5-4
Consumables ................................................................. 5-4
Error Messages .................................................................. 5-5
Paper Jams ........................................................................ 5-6
What Causes a Paper Jam? ............................................. 5-6
Clearing Paper Jams ....................................................... 5-6
Clearing Area A (Without Duplex Module) .................... 5-14
Clearing Area A (With Duplex Module) ......................... 5-16
Clearing Area B ............................................................ 5-18
Clearing Area C ............................................................ 5-18
Clearing Area D ............................................................ 5-19
Clearing Area E ............................................................ 5-20
Clearing Area F ............................................................. 5-20
Clearing Area G ............................................................ 5-21
Clearing Area H ............................................................ 5-21
Clearing Tray 5 ............................................................ 5-22
Clearing the Duplex Module ......................................... 5-24
Chapter 5: Troubleshooting
❖ 5-1
Troubleshooting
Solving Printing Problems ................................................ 5-26
Solving Print Quality Problems ......................................... 5-30
Additional Sources of Troubleshooting Assistance ............. 5-38
5-2 ❖ User Guide
Before You Begin Troubleshooting
Before You Begin
Troubleshooting
If it becomes necessary for you to take corrective actions,
note the following safety tips and then begin your
troubleshooting by checking for possible hardware,
software, and printer maintenance problems.
Do not use tools or sharp objects to clear paper jams
since this may damage the printer. Do not touch the
surface of the Print Drum. Touching the drum may
damage it.
Avoid contact with the printer’s fuser area, which
may be very hot.
Be sure to observe the safety guidelines and
recommendations provided in the Safety Notes.
Chapter 5: Troubleshooting
❖ 5-3
Before You Begin Troubleshooting
If your printer is not operating properly, make sure that
the following hardware and software issues have been
considered:
Hardware
• Is the printer plugged in?
• Is the printer switched on?
Software
• Is the correct printer driver installed and selected for
your printer configuration?
Trays and Covers
An improperly seated tray or an open cover will prevent
printing. You can avoid these problems by regularly
taking the following precautions:
• Insert media trays properly and securely.
• Keep covers securely closed.
Consumables
An empty laser print cartridge or expended maintenance
item will degrade or prevent printing.
• Keep consumables and maintenance items in supply.
• Add or replace when prompted by the printer.
Specific instructions for replacing each consumable and
maintenance item are included with the individual
replacement packages.
5-4 ❖ User Guide
Error Messages
Error Messages
Your printer displays messages on the Control Panel when
operator intervention is required. There are two types of
messages that require attention:
• Printer fault messages are those that relate to printer
shutdown, such as a paper jam. Action must be taken
to resolve the fault.
• Attention messages do not result in printer shutdown,
but warn of action that should be taken to avert a
shutdown.
The two line display of the Control Panel provides
information about the condition of the printer and the
suggested or required course of action. Messages about
paper jams are described in the next section. For a
complete listing of all Control Panel messages, along with
detailed descriptions and instructions, refer to Chapter 5
of the System Administrator Guide on the printer’s
CD-ROM.
Chapter 5: Troubleshooting
❖ 5-5
Paper Jams
Paper Jams
Your printer has been designed to provide reliable,
trouble-free operation. However, you may experience an
occasional paper jam.
When the printer detects a misfeed or a paper jam, the
printing process is halted and a Control Panel message is
displayed.
After the paper jam has been cleared, the printer will
resume operation to complete the print job. The pages in
the print engine will be reprinted when the jam is cleared
and printing resumes.
What Causes a Paper
Jam?
Paper jams occur most often when:
• The paper stock does not meet specification. See
Chapter 2: Loading Print Media.
• The paper stock is in poor condition.
• The printer needs cleaning.
• Printer parts are worn and need to be replaced.
Clearing Paper Jams
Table 5.1 lists the types of paper jams that may occur. If
you see a Control Panel message that indicates a paper
jam, find the message in the left-hand column and
perform the accompanying steps to clear the paper jam.
Be careful not to touch any of the components
inside the printer when removing jammed paper.
They may be very hot.
5-6 ❖ User Guide
Paper Jams
Table 5.1
Paper Jam Messages
Message
Description/Corrective Action
Check
Staple Cartridge
The Stapler cartridge is not in position. Verify that the Stapler cartridge has
been installed. and that it contains staples.
Clear Area A
Clear Env/Bypass
A paper jam has occurred in Area A. Clear the Envelope Feeder or the Bypass
Feeder. Then reset Tray 1.
Clear Area A
Reset Tray 1
A paper jam has occurred in Area A. Use one of the following procedures to
clear Area A:
• “Clearing Area A (Without Duplex Module)” (page 5-14), or
• “Clearing Area A (With Duplex Module)” (page 5-16).
Then reset Tray 1.
Clear Area B
Reset Tray 2
A paper jam has occurred in Area B. Clear Area B (page 5-18). Then reset
Tray 2.
Clear Area C
Reset Tray 4
A paper jam has occurred in Area C. Clear Area C (page 5-18). Then reset
Tray 4.
Clear Area A,B
Reset Tray 2
A paper jam has occurred in Areas A and B. Use one of the following
procedures to clear Area A:
• “Clearing Area A (Without Duplex Module)” (page 5-14), or
• “Clearing Area A (With Duplex Module)” (page 5-16).
Then clear Area B (page 5-18) and reset Tray 2.
Clear Area C
Reset Tray 5
A paper jam has occurred in Area C. Clear Area C (page 5-18). Then reset
Tray 5.
Table 5.1 Page 1 of 7
Chapter 5: Troubleshooting
❖ 5-7
Paper Jams
Table 5.1
Paper Jam Messages (continued)
Message
Clear Area A,B
Reset Tray 3
Description/Corrective Action
A paper jam has occurred in Areas A and B. Use one of the following
procedures to clear Area A:
• “Clearing Area A (Without Duplex Module)” (page 5-14), or
• “Clearing Area A (With Duplex Module)” (page 5-16).
Then clear Area B (page 5-18) and reset Tray 3.
Clear Area A,B,C
Reset Tray 4
A paper jam has occurred in Areas A, B, and C. Use one of the following
procedures to clear Area A:
• “Clearing Area A (Without Duplex Module)” (page 5-14), or
• “Clearing Area A (With Duplex Module)” (page 5-16).
Then clear Areas B and C (page 5-18).
Clear Area A,B,C
Reset Tray 5
A paper jam has occurred in Areas A, B, and C. First, use one of the following
procedures to clear Area A:
• “Clearing Area A (Without Duplex Module)” (page 5-14), or
• “Clearing Area A (With Duplex Module)” (page 5-16).
Then clear Areas B and C (page 5-18).
Clear Area H
The finisher compiler tray (Area H) safety switch is on. Remove the obstacle
from Area H.
Close Cover H
Finisher cover H is not closed entirely, or the Compiler cover safety switch is
open or the cover switch is open. Remove the obstacle from this area and
close the door.
Table 5.1 Page 2 of 7
5-8 ❖ User Guide
Paper Jams
Table 5.1
Paper Jam Messages (continued)
Message
Description/Corrective Action
Close Door E
Door E is open. Close Door E, the Gate Cover of the finisher.
Close Door F
Door F is open. Close Door F, the Transport Cover of the finisher.
Close Door G
Door G is open. Close Door G, the Top Cover of the finisher.
Close Staple
Door
The finisher’s stapler door is open. Close the stapler door.
Finisher Failure
Power Off/On
Problem with finisher elevator, stackers, or compiler tray. Power off the
printer. Then power it back on again.
Fin Fail H5-81
Power Off/On
Problem with finisher eject clamp. Power off the printer. Then power it back
on again.
Fin Fail H5-82
Power Off/On
Finisher tamper home sensor problem. Power off the printer. Then power it
back on again.
Fin Fail H5-83
Power Off/On
Finisher stacker offset home sensor problem. Power off the printer. Then
power it back on again.
Fin Fail H5-84
Power Off/On
Finisher tray sensor problem. Power off the printer. Then power it back on
again.
Fin Fail H5-85
Power Off/On
Finisher stacker upper limit switch problem. Power off the printer. Then
power it back on again.
Table 5.1 Page 3 of 7
Chapter 5: Troubleshooting
❖ 5-9
Paper Jams
Table 5.1
Paper Jam Messages (continued)
Message
Description/Corrective Action
Fin Fail H5-86
Power Off/On
Finisher stacker lower limit switch problem. Power off the printer. Then
power it back on again.
Install
Staple Cartridge
The finisher is out of staples. Remove the empty Staple Cartridge and install a
new one. Refer to “Adding Staples to the Finisher” (page 4-11).
Paper Jam
Clear Area A
A paper jam has occurred in Area A. Use one of the following procedures:
• “Clearing Area A (Without Duplex Module)” (page 5-14) or,
• “Clearing Area A (With Duplex Module)” (page 5-16).
Paper Jam
Clear Areas A,B
A paper jam has occurred in Areas A and B. Use one of the following
procedures to clear Area A:
• “Clearing Area A (Without Duplex Module)” (page 5-14), or
• “Clearing Area A (With Duplex Module)” (page 5-16).
Then clear Area B (page 5-18).
Paper Jam
Clear Area A,B,C
A paper jam has occurred in Areas A, B, and C. First use one of the following
procedures to clear Area A:
• “Clearing Area A (Without Duplex Module)” (page 5-14), or
• “Clearing Area A (With Duplex Module)” (page 5-16).
Then Clear Areas B and C (page 5-18).
Paper Jam
Clear Area B
A paper jam has occurred in Area B. Clear Area B (page 5-18).
Table 5.1 Page 4 of 7
5-10 ❖ User Guide
Paper Jams
Table 5.1
Paper Jam Messages (continued)
Message
Description/Corrective Action
Paper Jam
Clear Area B,C
A paper jam has occurred in Areas B and C. Clear Areas B and C (page 5-18).
Paper Jam
Clear Area C
A paper jam has occurred in Area C. Clear Area C (page 5-18).
Paper Jam
Clear Area D
A paper jam has occurred in Area D. Clear Area D (page 5-19).
Paper Jam
Clear Area E
A paper jam has occurred in Area E. Clear Area E (page 5-20).
Paper Jam
Clear Area F
A paper jam has occurred in Area F. Clear Area F (page 5-20).
Paper Jam
Clear Area G
A paper jam has occurred in Area G. Clear Area G (page 5-21).
Paper Jam
Clear Area H
A paper jam has occurred in Area H. Clear Area H (page 5-21).
Paper Jam
Clear Area G,H
A paper jam has occurred in Areas G and H. Clear Areas G and H (page 5-21).
Paper Jam
Clear Duplx Unit
A paper jam has occurred in the Duplex Module. Clear the Duplex Module
(page 5-24).
Table 5.1 Page 5 of 7
Chapter 5: Troubleshooting
❖ 5-11
Paper Jams
Table 5.1
Paper Jam Messages (continued)
Message
Description/Corrective Action
Paper Jam
Clear Env Feeder
The printer cannot feed from the Envelope Feeder. Open the Envelope
Feeder and remove any jammed envelopes.
Paper Jam
Clear Tray 5
A paper jam has occurred in Tray 5. Open Tray 5 and remove jammed paper.
See“Clearing Paper Jams” (page 5-6) and “Clearing Tray 5” (page 5-22).
Remove Output
Finisher Bin 1
Finisher Bin 1 is full. Remove the output from Bin 1.
Remove Output
Finisher Bin 2
Finisher Bin 2 is full. Remove the output from Bin 2
Remove Output
Finisher Bin 3
Finisher Bin 3 is full. Remove the output from Bin 3
Remove Output
From Finisher
All three finisher bins are full. Remove the output from all three bins.
Slide In
Finisher
The finisher guide rail is not entirely in position. Slide the guide rail into
position. Make sure it is securely snapped into the console. Check to see that
the thumb screw that connects it to the finisher is hand tightened.
Stapl Fail
Stapler Failure. Power OFF and ON the printer.
Stapl Fail H5-91
Power Off/On
The Staple Head did not return to its initial position. Power OFF and ON the
printer.
Table 5.1 Page 6 of 7
5-12 ❖ User Guide
Paper Jams
Table 5.1
Paper Jam Messages (continued)
Message
Description/Corrective Action
Stapl Fail H5-92
Power Off/On
The Staple Head did not switch ON within the specified time. Power OFF and
ON the printer.
Stapl Fail H5-93
Power Off/On
The Stapler Failed in the Front Corner position. Power OFF and ON the
printer.
Stapl Fail H5-94
Power Off/On
The Stapler Failed in the Front Straight position. Power OFF and ON the
printer.
Stapl Fail H5-95
Power Off/On
The Stapler Failed in the Rear Straight position. Power OFF and ON the
printer.
Stapl Fail H5-96
Power Off/On
The Stapler Ready Sensor did not go back ON after the staples were refilled,
or stapling was unsuccessful. Power OFF and ON the printer.
Stapl Fail H5-97
Power Off/On
The End Wall Sensor of the finisher did not go on ON or OFF within the
specified time. Power OFF and ON the printer.
Table 5.1 Page 7 of 7
Chapter 5: Troubleshooting
❖ 5-13
Paper Jams
Clearing Area A
(Without Duplex
Module)
Follow the procedure below to clear a paper jam from
Area A when the Control Panel display reads Cl ear
Are a A and the printer does not have the Duplex
Module installed.
1
Remove the Face-up Bin by lifting it up and out.
2
Open Door A.
3
Remove any jammed paper.
A If the leading edge of the paper is already in the
Face-down Bin, gently pull out the paper until it is
completely removed.
5-14 ❖ User Guide
Paper Jams
B If the paper is jammed in the Fuser area, remove it
carefully without touching the Fuser. If it becomes
difficult to pull out the paper, locate the green knob—
at the same time, press it in and turn it until the paper
is adequately out and easy to pull.
Never touch the Fuser area (where a label
indicating high temperature is located).
C If the paper jammed in Area A is below the Fuser,
remove it by gently pulling it away from the printer.
4
Close Door A, then re-attach the Face-up Bin.
If the Control Panel message indicates an Area B
jam, see “Clearing Area B” (page 5-18).
Chapter 5: Troubleshooting
❖ 5-15
Paper Jams
Clearing Area A (With
Duplex Module)
Follow the procedure below to clear a paper jam from
Area A when the Control Panel display reads Cl ear
Are a A and there is a Duplex Module installed on the
printer.
1
Remove any paper from the Face-up Tray, then open the
Duplex Module.
2
Open Door A.
3
Remove any jammed paper.
A If the leading edge of the paper is already in the
Face-down Bin, gently pull out the paper until it is
completely removed.
5-16 ❖ User Guide
Paper Jams
B If the paper is jammed in the Fuser area, remove it
carefully without touching the Fuser. If it becomes
difficult to pull out the paper, locate the green knob—
at the same time, press it in and turn it until the paper
is adequately out and easy to pull.
Never touch the heater area (where a label
indicating high temperature is located).
C If the paper jammed in Area A is below the Fuser,
remove it by gently pulling it away from the printer.
4
Close Door A, then close the Duplex Module.
If the Control Panel message indicates an Area B
jam, see “Clearing Area B” (page 5-18).
Chapter 5: Troubleshooting
❖ 5-17
Paper Jams
Clearing Area B
Follow the procedure below to clear a paper jam from
Area B of the printer when the Control Panel display reads
Cle ar Are a B .
1
Open Door B and remove any jammed paper.
For easier access to Door B, you can fold up the
50 Sheet Bypass Feeder (shown at left) or pull out
the Envelope Feeder (if installed).
2
Close Door B by pressing it in the middle.
If the Control Panel message indicates an Area C
jam, continue to the section “Clearing Area C”
below.
Clearing Area C
5-18 ❖ User Guide
Follow the procedure below to clear a paper jam from
Area C of the 2,500 Sheet Feeder when the Control Panel
display reads Cl ear Are a C .
1
Open Door C and remove any jammed paper.
2
Close Door C by pressing it in the middle.
Paper Jams
Clearing Area D
Follow the procedure below to clear a paper jam from
Area D (Mailbox/Collator) when the Control Panel
display reads Cl ear Are a D .
1
Open Door D.
2
Remove any jammed paper.
3
Close Door D.
Chapter 5: Troubleshooting
❖ 5-19
Paper Jams
Clearing Area E
Follow the procedure below when the Control Panel
display reads: Paper Jam Clear Area E.
1
Clearing Area F
5-20 ❖ User Guide
Lift the plastic roll cover under the paper transport, using
the tab as indicated. Remove any paper under the roll
cover. Release the roll cover when you have removed the
paper.
Follow the procedure below when the Control Panel
display reads: Paper Jam Clear Area F.
1
Raise the cover of the Bypass Transport and remove any
jammed paper.
2
Lower the cover of the transport when you are finished.
Paper Jams
Clearing Area G
Clearing Area H
Follow the procedure below when the Control Panel
display reads: Paper Jam Clear Area G.
1
Raise the cover of the Door G and remove any jammed
paper.
2
Close Door G when you are finished.
Follow the procedure below when the Control Panel
display reads: Paper Jam Clear Area H.
1
Raise the assembly at Area H and remove any jammed
paper.
2
Close Door H when you are finished.
Chapter 5: Troubleshooting
❖ 5-21
Paper Jams
Clearing Tray 5
5-22 ❖ User Guide
Follow the procedure below to clear a paper jam from Tray
5 of the 2,500 Sheet Feeder when the Control Panel
display reads Re set Tra y 5 .
1
Open Door C and remove any jammed paper. Then close
Door C.
2
Open and remove Tray 3 by lifting the tray from the front.
Carefully pull out any jammed paper. Reseat the paper,
then replace and close Tray 3.
Paper Jams
3
Open Trays 4 and 5. Carefully remove any jammed paper.
Reseat the paper in the trays.
4
Lift the Tray 5 transport and carefully remove any
jammed paper, then close Trays 4 and 5.
Chapter 5: Troubleshooting
❖ 5-23
Paper Jams
Clearing the Duplex
Module
5-24 ❖ User Guide
Follow the procedure below to clear a paper jam from the
Duplex Module when the Control Panel display reads
Cle ar Dup lx Unit .
1
Open the Duplex Module.
2
Open the inside cover of the Duplex Module.
Paper Jams
3
Remove any jammed paper in the direction of the arrow.
4
Close the inside cover of the Duplex Module, then close
the Duplex Module.
Chapter 5: Troubleshooting
❖ 5-25
Solving Printing Problems
Solving Printing Problems
Consult Table 5.2 for corrective actions when the printer
will not print or when the printed output is not what you
expect.
Table 5.2
Printer operation problems
Problem
The printer will not print
at all, or a file sent from
the client/server will not
print.
Action
1. Check with your network administrator to see that the printer is powered
up, connected to the network and that the network is operational.
2. Check Control Panel messages for “Paper Jam,” “Close Cover”, etc.
3. If the port (parallel or network) the printer is connected to is disabled,
enable it. Check the Configuration Sheet for the port you are using to see if
the Port Enable item in the appropriate Interface Menu is set to On. If it is
set to Off, set it to On and try again.
4. If the printer has printed recently, do the following:
- Attempt to print a Configuration Sheet. If it does not print, contact your
Customer Support Center.
- If the Configuration Sheet prints, check to see that the printer is configured
properly.
- If the printer is configured properly, check the Configuration Sheet to
confirm that the correct PDL is enabled for the port or protocol you are
using.
- If the correct PDL is enabled and the printer continues not to print, contact
your Customer Support Center.
Table 5.2 Page 1 of 4
5-26 ❖ User Guide
Solving Printing Problems
Table 5.2
Printer operation problems
Problem
A printed page does not
look as expected.
Action
1. Make certain that the software application you are using to create your
print job is configured properly. Refer to your software documentation.
2. Make sure the correct driver is being used.
3. Send a file containing PCL or PostScript commands to the printer.
- If your page prints as it should, your printer and interface are functioning
properly.
- If your information prints correctly but doesn't look right, you may have:
- An error in your command sequence/operator.
- A missing downloaded font.
- A mismatched printer option against your host formatting.
- Command errors may be identified by looking at your input file. You can
determine which fonts are in the system by printing a PCL or PS Font List.
You can verify your data setup by printing a Configuration Sheet and
checking your printer setup.
The requested font for
the job does not print.
Print a PCL Font List, or PostScript Font List if the job is PostScript.
• If fonts print on the Font List, your print job may need correcting.
• If fonts do not print on the Font List, reload the fonts and print another PCL
or PostScript Font List.
Table 5.2 Page 2 of 4
Chapter 5: Troubleshooting
❖ 5-27
Solving Printing Problems
Table 5.2
Printer operation problems
Problem
PostScript commands
are printed instead of
the PostScript job.
Action
1. Make certain that the software application you are using to create your job
is configured properly. Refer to your software documentation.
2. The job sent to the printer might have included an incorrect header, and
therefore not have indicated that a PostScript job was being sent.
- Check your software to make sure the PostScript header file is being sent
to the printer.
3. Set the Print PS Errors item in the System Menu to On and re-send the job.
- If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and re-send the job. Asking for features not available
can cause a configuration error.
- If the job still does not print and an error page was not printed, the job
may require additional memory.
Table 5.2 Page 3 of 4
5-28 ❖ User Guide
Solving Printing Problems
Table 5.2
Printer operation problems
Problem
A PostScript or PCL job
fails to print.
Action
For a PostScript job, do the following.
• Check that you are using a PostScript or PCL printer driver.
• For a PostScript job, set the Print PS Errors item in the System Menu to On
and re-send the job.
• If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and re-send the job. Asking for features not available can
cause a configuration error.
• If the job still does not print and an error page was not printed, the job may
require additional memory.
For a PCL job, do the following:
• Check the output for PCL errors.
• If there is a problem in the PCL coding, correct the coding problem and
re-send the job.
• If there is no error message, re-send the job.
• If the error message says “out of memory”, the job may require additional
memory. Contact your dealer for ordering more printer memory.
Table 5.2 Page 4 of 4
Chapter 5: Troubleshooting
❖ 5-29
Solving Print Quality Problems
Solving Print Quality Problems
Table 5.3 lists common print quality problems, the
possible cause, and recommended actions.
The cases listed in Table 5.3 are probable causes only, and
may not represent all of the possible cases that may occur
under actual operating conditions. If you experience a problem
that does not seem to fall under any of the cases listed in this
table, or if you are concerned about any other aspect of printer
operation, contact your dealer.
Table 5.3
Print quality problems
Problem
Possible Cause(s)
Corrective Action(s)
Light/faint prints
Draft Mode.
Turn off Draft Mode.
Overall image is lighter
than normal.
Toner level low/empty.
Remove the Laser Print Cartridge carefully
and vigorously shake it several times, then
re-install it. (This may help redistribute the
remaining toner before having to replace
the cartridge.) Refer to “Replacing the Laser
Print Cartridge” (page 4-3).
Damp paper stock.
Replace paper stock.
Table 5.3 Page 1 of 8
5-30 ❖ User Guide
Solving Print Quality Problems
Table 5.3
Print quality problems (continued)
Problem
Blank Prints
Entire printed page is
blank with no visible
print.
Possible Cause(s)
Corrective Action(s)
If just installed, the Laser Print
Cartridge insert (tape) may still
be in place.
Remove the tape insert.
Multiple sheets are being fed
from the paper tray at the same
time.
Remove the paper from the paper tray and
fan it. Ensure that paper is correctly loaded
in the tray with edges under metal corners.
No printable data received from
computer.
Print a Test Print. If the Test Print is normal,
check the following:
• Interface cable between computer and
printer
• Printer set up and application software
• If the Test Print is blank, contact your
Customer Support Center.
Black prints
The page is entirely
black.
Defective Laser Print Cartridge or
low on toner.
Replace the Laser Print Cartridge.
Defective Laser Print Cartridge, or
the cartridge is at its end of life.
Replace the Laser Print Cartridge.
Printer power supply has failed.
Contact your Customer Support Center.
Table 5.3 Page 2 of 8
Chapter 5: Troubleshooting
❖ 5-31
Solving Print Quality Problems
Table 5.3
Print quality problems (continued)
Problem
Possible Cause(s)
Corrective Action(s)
Spot deletions
Damp paper stock.
Replace the paper stock.
Areas of the print are
extremely light or
missing.
Defective Laser Print Cartridge, or
the cartridge is at its end of life.
Replace the Laser Print Cartridge.
Vertical line
deletions
Laser Print Cartridge not installed
correctly.
Remove then re-install the Laser Print
Cartridge.
Localized print deletions
forming narrow lines
running in the direction
of paper movement.
Defective Laser Print Cartridge, or
the cartridge is at its end of life.
Replace the Laser Print Cartridge.
Table 5.3 Page 3 of 8
5-32 ❖ User Guide
Solving Print Quality Problems
Table 5.3
Print quality problems (continued)
Problem
Horizontal line
deletions
Possible Cause(s)
Corrective Action(s)
Defective paper stock, creases,
folds, etc.
Replace the paper stock.
Defective Laser Print Cartridge, or
the cartridge is at its end of life.
Replace the Laser Print Cartridge.
Defective Fuser.
Replace the Fuser.
Localized print deletions
appearing as bands
running across the page
perpendicular to the
direction of paper
movement.
Vertical dark streaks
Black lines running
across the print parallel
to the direction of paper
movement.
Contact your Customer Support Center for
ordering information.
Refer to “Installing the Maintenance Kit”
(page 4-9) for removal and installation
instructions.
Table 5.3 Page 4 of 8
Chapter 5: Troubleshooting
❖ 5-33
Solving Print Quality Problems
Table 5.3
Print quality problems (continued)
Problem
Possible Cause(s)
Corrective Action(s)
Repetitive horizontal
dark streaks
Contaminated paper path.
Print several blank sheets of paper to
remove any toner accumulations.
Black lines running
across the page
perpendicular to the
direction of paper
movement.
Defective Laser Print Cartridge, or
the cartridge is at its end of life.
Replace the Laser Print Cartridge.
Dark spots/marks
Defective Laser Print Cartridge.
Replace the Laser Print Cartridge.
Table 5.3 Page 5 of 8
5-34 ❖ User Guide
Solving Print Quality Problems
Table 5.3
Print quality problems (continued)
Problem
Unfused or partially
fused image
Possible Cause(s)
Corrective Action(s)
Damp paper stock.
Replace paper stock.
Heavy or unusual paper stock.
The printed image is not
fully fused to the paper
and easily rubs off.
Use only approved paper/media.Refer to
the User Guide.
Defective Fuser.
Replace the Fuser. Contact your Customer
Support Center for information. See
“Installing the Maintenance Kit” (page 4-9)
for removal and installation instructions.
Wrinkled prints
Poor paper condition.
Inspect/replace the paper stock.
Prints are wrinkled,
creased, or torn.
Paper is damp.
Replace paper stock.
Fuser is at its end of life
Replace the Fuser. Contact your Customer
Support Center for information. See
“Installing the Maintenance Kit” (page 4-9)
for removal and installation instructions.
Table 5.3 Page 6 of 8
Chapter 5: Troubleshooting
❖ 5-35
Solving Print Quality Problems
Table 5.3
Print quality problems (continued)
Problem
Possible Cause(s)
Corrective Action(s)
Blurred prints
Poor paper condition.
Inspect/replace the paper stock.
Image is blurred at the
edges.
Paper is damp.
Replace the paper stock.
Random deletions
Poor paper condition.
Inspect/replace the paper stock.
Random light areas and
deletions.
Paper is damp.
Replace the paper stock.
Table 5.3 Page 7 of 8
5-36 ❖ User Guide
Solving Print Quality Problems
Table 5.3
Print quality problems (continued)
Problem
Grainy Graphics
A graphic image is
coarse or grainy (like a
brick or checkerboard
pattern) rather than a
smooth halftone.
Broken Page/Page
Too Complex
The printed image is
missing all of the image
print after a straight line.
Possible Cause(s)
Corrective Action(s)
The printer tried to print a
complex graphic image with
inadequate memory.
Refer to the User Guide for memory
requirements.
The printer tried to print a
complex graphic image with
inadequate memory.
Refer to the System Administrator Guide for
memory requirements.
Table 5.3 Page 8 of 8
Chapter 5: Troubleshooting
❖ 5-37
Additional Sources of Troubleshooting Assistance
Additional Sources of
Troubleshooting Assistance
If you encounter an error message, problem, or print
defect that you are unable to correct by using your User
Guide or the On-Line Help system, you may need to
contact your System Administrator or refer to the System
Administrator Guide on the printer’s CD-ROM. For more
complicated problems, contact your Customer Support
Center for assistance.
5-38 ❖ User Guide
Printer Specifications
Appendix A: Printer Specifications
A x i dneppA
❖ A-1
Printer Specifications
Imaging Method
Electro-Photography
Exposure System
Semiconduction laser beam (laser diode) scanning
Image Resolution
600 x 600 dpi
1200 x 1200 dpi image quality
300 x 300 (PCL5e only)
Warm Up Time
Continuous Print Speed
Printable Area
Processor
Maximum Monthly Duty Cycle
Nominal Voltage
Nominal Frequency
Power Consumption
Less then 60 seconds after power on
32 ppm or 40 ppm
Full size of the paper
Motorola Power PC 603e (266 MHz)
Up to 150,000 impressions (for 32 ppm printer) or 200,000
impressions (for 40 ppm printer)
90 - 132 V or 198 - 254 V
50/60 Hz
Less than 1180 W (110 V) or 1243 W (220 V) during operation
Power Saver mode operational after specified period of not printing
(15, 30, 60, 90, 120 minutes or Off)
Noise Level
69.2 dBA during print per ISO 7779
(71.8 dBA with High Capacity Feeder, Finisher, or Mailbox)
42 dBA in standby per ISO 7779
Temperature
Relative Humidity
Dimensions
Weight
5 - 35°C (41-95° F) during operation
15% to 85% during operation
H x W x D: 486 x 642 x 523 mm (19 x 25.3 x 21”)
110 V version: 45 kg (99 lbs.) without paper
220 V version: 48 kg (105 lbs.) without paper
Memory Capacity
A-2 ❖ User Guide
192 MB
Printer Specifications
Factory Provided Features
• Two adjustable trays (500 sheet each) standard (desktop
configuration)
• 50 Sheet Bypass Feeder
• Face-down Bin (500 sheets)
• Face-up Bin (200 sheets)
• 32 Mbyte DRAM Memory
• PCL 5e emulation
• PCL 6 emulation
• PostScript 3
• Ethernet 10/100BaseT
• SNMP
• IEEE 1284 Parallel Interface
• USB Interface
• Internet Printing Protocol (IPP) software
• HTTP Web Server
• E-Mail Received by Printer (Job submission)
• E-Mail Sent by Printer (Event notification)
• Unidirectional Windows 3.x and Windows 95/98 drivers
• Internet Printer Administration Embedded HTTP Server
• CentreWare administration software
• Printer Map printer management software
Appendix A: Printer Specifications
❖ A-3
Printer Specifications
Available Options
• Hard Disk Drive
• 16, 32, and 64 Mbyte DRAM DIMMs
• 8 Mbyte Flash ROM DIMMs
• 2,500 Sheet Feeder with one 500 sheet tray (adjustable) and two
1,000 sheet trays (Letter, Executive or A4 only)
• Duplex Module
• 10 Bin Mailbox/Collator
• 100 Envelope Feeder
• Finisher/Stapler
• Token Ring Interface Card
• 10Base2 Ethernet Interface Card
• RS-232C Serial Interface Card
• Bi-directional Windows 95/98 and Windows NT 4.0 PostScript
drivers (over NetWare)
A-4 ❖ User Guide
Notices and Certifications
B x i dneppA
FCC Notices...USA ............................................................. B-2
Radio Frequency ............................................................. B-2
Certifications...Canadian ................................................... B-5
60 HZ, 115V .................................................................. B-5
European Markets ............................................................. B-6
EN55022 ....................................................................... B-7
Safety Extra Low Voltage Approval ..................................... B-8
Appendix B: Notices and Certifications
❖ B-1
FCC Notices...USA
FCC Notices...USA
Radio Frequency
BASE PRINTER
This equipment generates, uses and can radiate radio
frequency energy, and if not installed and used in
accordance with the instruction manuals, may cause
interference with radio communications. This equipment
has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television
technician for help.
B-2 ❖ User Guide
FCC Notices...USA
Changes or modifications not specifically approved by the
manufacturer may void authority granted by the FCC to
operate the equipment.
Shielded cables must be used with this equipment to
maintain compliance with FCC regulations.
BASE PRINTER WITH TOKEN RING CARD OR
WITH 10BASE2 ETHERNET INTERFACE CARD
This printer has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules.
BASE PRINTER WITH FINISHER/STAPLER
OPTION
This printer has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules.
The FCC Class limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation.
Appendix B: Notices and Certifications
❖ B-3
FCC Notices...USA
If this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult your point of purchase or service
representative for additional suggestions.
The manufacturer is not responsible for any radio or
television interference caused by using other than
recommended cables or by unauthorized changes or
modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate
this equipment.
To assure compliance with FCC regulations on
electromagnetic interference, use a properly shielded and
grounded cable. Use of a substitute cable not properly
shielded and grounded may result in a violation of FCC
regulations.
B-4 ❖ User Guide
Certifications...Canadian
Certifications...Canadian
60 HZ, 115V
The equipment is listed by the Underwriters Laboratories,
UL 1950, certified by Canadian Standards Association,
CSA22.2, No. 950
Appendix B: Notices and Certifications
❖ B-5
European Markets
European Markets
The CE marking applied to this product symbolises Xerox
Ltd Declaration of Conformity with the following
applicable Directives of the European Union.
Council Directive 73/23/EC amended by Council
Directive 93/68/EEC, on the harmonisation of the laws of
the Member States related to equipment designated for
use within certain voltage limits.
Council Directive 89/336/EC, approximation of the laws
of the Member States related to electromagnetic
compatibility.
When applicable: Council Directive 99/5/EC, on the
harmonisation of the laws of the Member States related to
radio and telecommunications terminal equipment.
A full declaration defining the relevant Directives and
referenced standards can be obtained from your Xerox Ltd
representative
B-6 ❖ User Guide
European Markets
BASE PRINTER WITH TOKEN RING CARD OR
WITH 10BASE2 ETHERNET INTERFACE CARD
This becomes a Class A product with either of these
options installed.
BASE PRINTER WITH FINISHER/STAPLER
OPTION
This becomes a Class A product with this option installed.
EN55022
Configuration
Specification
Base Printer
EN55022-B
Base Printer with Token Ring
EN55022-B
Base Printer with 10Base2 Ethernet
EN55022-B
Appendix B: Notices and Certifications
❖ B-7
Safety Extra Low Voltage Approval
Safety Extra Low Voltage
Approval
The printer’s printing system is in compliance with
various governmental agencies and national safety
regulations. All system ports meet the requirements for
Safety Extra Low Voltage (SELV) circuits for connection to
customer-owned devices and networks.
Additions of customer-owned or third-party accessories
attached to the system must meet or exceed the
requirements listed above.
Since this system consists of several modules requiring
external connection, it must be installed per the
manufacturer’s installation procedure.
B-8 ❖ User Guide
Index
A
Area E
Location on
printer • 1-17
Area F
Location on
printer • 1-17
Area G
Location on
printer • 1-17
Area H
Location on
printer • 1-17
A3 size paper
Dimensions • 2-4, 2-6
Supported trays/
bins • 2-4, 2-6
A4 size paper
Dimensions • 2-4, 2-6
Supported trays/
bins • 2-4, 2-6
A5 size paper
Dimensions • 2-4, 2-6
Supported trays/
bins • 2-4, 2-6
XI
A6 size paper
Dimensions • 2-4, 2-6
Supported trays/
bins • 2-4, 2-6
B
Bias Transfer Roll (BTR)
Also see Maintenance Kit
Location in printer • 1-16
Bins
Face-down Bin
See Face-down Bin
Face-up Bin
See Face-up Bin
Mailbox
See 10-bin Mailbox/
Collator
B4-JIS size paper
Dimensions • 2-4, 2-6
Supported trays/
bins • 2-4, 2-6
B5-JIS size paper
Dimensions • 2-4, 2-6
Supported trays/
bins • 2-4, 2-6
User Guide
C
C
Description • 3-3
PostScript
Description • 3-4
Usage
Defining secure jobs • 1-11
Setting Draft Mode • 1-9
Setting duplex printing • 2-26
Setting output destination • 3-31
Com10 size envelopes
Dimensions • 2-5, 2-6
Supported trays/bins • 2-5, 2-6
Configuration Sheet
Printing • 1-18
Connections for options
Location on printer • 1-15
Control Panel • 3-9 ➝ 3-13
Display
Description • 3-10
Location on printer • 3-9
Indicator lights
Description • 3-11
Location on printer • 3-9
Keys
Description • 3-12 ➝ 3-13
Location on printer • 3-9
Location on printer • 1-15
Controller Board
Location on printer • 1-15
Custom paper
Sizes supported • 2-6
Supported Trays/Bins • 2-6
Custom size paper
Dimensions • 2-5
Supported trays/bins • 2-5
C5 size envelopes
Dimensions • 2-5, 2-6
Supported trays/bins • 2-5, 2-6
D
DL size envelopes
Dimensions • 2-5, 2-6
Supported trays/bins • 2-5, 2-6
Door A
Location on printer • 1-15
Door B
Location on printer • 1-15
Draft Mode • 1-9
Drivers
Configuring • 3-4
Installing • 3-4
PCL emulation
User Guide
Duplex Module
Also see Duplex printing
Location on printer • 1-16
Duplex printing
Also see Duplex Module
Control Panel settings • 3-33
Long edge feed
Landscape orientation • 3-33
Portrait orientation • 3-33
Paper orientation
Trays 1,2 and 3 • 2-12, 2-13
Trays 4 and 5 • 2-16
50 Sheet Bypass Feeder • 2-19, 2-20
Paper sizes supported • 2-26
Short edge feed
Landscape orientation • 3-33
Portrait orientation • 3-33
E
Envelope Feeder
See 100 Envelope Feeder
Envelopes
Duplex printing • 2-26
Loading in 100 Envelope Feeder • 2-23
Loading in 50 Sheet Bypass Feeder • 2-17
Orientation • 2-21, 2-22, 2-23
Sizes supported • 2-4
Executive size paper
Dimensions • 2-4, 2-6
Supported trays/bins • 2-4, 2-6
F
Face-down Bin
Capacity • 2-6
Location on printer • 1-15
Paper sizes supported • 2-6
Face-up Bin
Capacity • 2-6
Location on printer • 1-15, 1-16
Paper sizes supported • 2-6
H
Feedrolls
Also see Maintenance Kit
Location in printer • 1-16
Finisher output bins
Location on printer • 1-17
Folio size paper
Dimensions • 2-4, 2-6
Supported trays/bins • 2-4, 2-6
Fonts
PCL Emulations • 1-9
PostScript 3 • 1-9
Front cover
Location on printer • 1-15, 1-17
Fuser/Fuser Cartridge
Also see Maintenance Kit
Location in printer • 1-16
H
Hand grips
Location on printer • 1-15
Hard Disk Drive • 1-11
L
Labels
Sizes supported • 2-5, 2-6
Supported Trays/Bins • 2-5, 2-6
Laser Print Cartridge
Also see Laser Print Cartridge
Recycling • 4-4, 4-7
Replacing • 4-3 ➝ 4-9
With Duplex Module • 4-7 ➝ 4-9
Without Duplex Module • 4-4 ➝ 4-6
Ledger size paper
Dimensions • 2-4, 2-6
Supported trays/bins • 2-4, 2-6
Legal size paper
Dimensions • 2-4, 2-6
Supported trays/bins • 2-4, 2-6
Letter size paper
Dimensions • 2-4, 2-6
Supported trays/bins • 2-4, 2-6
M
Mailbox
See 10-bin Mailbox Collator
Maintenance Kit
Bias Transfer Roll • 4-10
Description • 4-10
Feedrolls • 4-10
Fuser Cartridge • 4-10
Installing in printer • 4-10
Monarch size envelopes
Dimensions • 2-5, 2-6
Supported trays/bins • 2-5, 2-6
O
Output bins
Face-down Bin
See Face-down Bin
Face-up Bin
See Face-up Bin
Mailbox
See 10-bin Mailbox/Collator
P
Paper
Jam removal
See Paper jams
Jams
See Paper jams
Loading • 2-8 ➝ 2-23
Tray 1 • 2-9 ➝ 2-13
Tray 2 • 2-9 ➝ 2-13
Tray 3 • 2-9 ➝ 2-13
Tray 4 • 2-14 ➝ 2-16
Tray 5 • 2-14 ➝ 2-16
50 Sheet Bypass Feeder • 2-17 ➝ 2-21
Orientation
Tray 1 • 2-12 ➝ 2-13
Tray 2 • 2-12 ➝ 2-13
Tray 3 • 2-12 ➝ 2-13
Tray 4 • 2-16
Tray 5 • 2-16
50 Sheet Bypass Feeder • 2-19 ➝ 2-22
Selecting for use • 2-2
Sizes supported
Face-down Bin • 2-6
Face-up Bin • 2-6
Tray 1 • 2-4
Tray 2 • 2-4
Tray 3 • 2-4
Tray 4 • 2-4
Tray 5 • 2-4
10-bin Mailbox/Collator • 2-6
3-Bin Finisher/Stapler • 2-6
User Guide
S
50 Sheet Bypass Feeder • 2-4
Storing • 2-7
Unacceptable for use • 2-3
Weights supported • 2-2
Paper jams • 5-6 ➝ 5-25
Causes • 5-6
Clearing • 5-6 ➝ 5-25
From Area A (with Duplex
Module) • 5-16 ➝ 5-17
From Area A (without Duplex
Module) • 5-14 ➝ 5-15
From Area B • 5-18
From Area C • 5-18
From Area D • 5-19
From Duplex Module • 5-24
From Tray 5 • 5-22
Paper Transport
Location on printer • 1-17
Paper trays
See Tray 1, Tray 2, Tray 3, Tray 4, Tray 5
PCL emulation
Drivers
Description • 3-3
PostScript
Drivers
Description • 3-4
Power receptacle
Location on printer • 1-15
Power Saver • 1-13
Power switch
Location on printer • 1-15, 1-17
Print quality problems • 5-30 ➝ 5-37
Printer
Components • 1-15 ➝ 1-16
Documentation • 1-18, 1-19
Drivers
See Drivers
Features • 1-4 ➝ 1-11
Maintenance • 4-1
Also see Maintenance Kit
Specifications • A-2 ➝ A-4
Troubleshooting
See Troubleshooting
Printer drivers
See Drivers
Proof Printing • 1-11
User Guide
S
Secure Printing • 1-11
Send Once, RIP Once, Print Many • 1-12
Statement size paper
Dimensions • 2-4, 2-6
Supported trays/bins • 2-4, 2-6
T
Toner
Reducing usage of • 1-9
Toner Cartridge
Location in printer • 1-16
Transparencies
Sizes supported • 2-5, 2-6
Supported Trays/Bins • 2-5, 2-6
Tray Sequence
Also see Tray switching
Tray switching
Also see Tray Sequence
Description • 2-24 ➝ 2-25
Paper size/type mismatch • 2-25
Tray 1
Capacity • 2-4, 2-5
Loading • 2-9 ➝ 2-13
Location on printer • 1-15
Paper orientation • 2-12 ➝ 2-13
Paper sizes supported • 2-4
Tray 2
Capacity • 2-4, 2-5
Loading • 2-9 ➝ 2-13
Location on printer • 1-15
Paper orientation • 2-12 ➝ 2-13
Paper sizes supported • 2-4
Tray 3
Capacity • 2-4, 2-5
Loading • 2-9 ➝ 2-13
Location on printer • 1-16
Paper orientation • 2-12 ➝ 2-13
Paper sizes supported • 2-4
Tray 4
Capacity • 2-4, 2-5
Loading • 2-14 ➝ 2-16
Location on printer • 1-16
Paper orientation • 2-16
Paper sizes supported • 2-4
Numerics
Tray 5
Capacity • 2-4, 2-5
Loading • 2-14 ➝ 2-16
Location on printer • 1-16
Paper orientation • 2-16
Paper sizes supported • 2-4
Troubleshooting
Paper jams • 5-6 ➝ 5-25
Print quality problems • 5-30 ➝ 5-37
Printer operation problems • 5-26 ➝ 5-29
Numerics
10-bin Mailbox/Collator
Bin capacity • 1-5, 2-6, 3-31
Location on printer • 1-16
Paper sizes supported • 2-6
Using • 3-31
100 Envelope Feeder
Capacity • 2-4, 2-5
Envelope orientation • 2-21, 2-22
Envelope sizes supported • 2-4
Loading envelopes • 2-23
Location on printer • 1-16
2,500 Sheet Feeder
Also see Tray 3, Tray 4 and Tray 5
Location on printer • 1-16
3-Bin Finisher/Stapler
Adding Staples • 4-11 ➝ 4-12
Bin capacity • 2-6
Paper sizes supported • 2-6
50 Sheet Bypass Feeder
Capacity • 2-4, 2-5
Loading • 2-17 ➝ 2-21
Location on printer • 1-15, 1-17
Paper orientation • 2-19 ➝ 2-22
Paper sizes supported • 2-4
User Guide