Download Crestron CNX-B4 Installation guide

Crestron CNX-B2/B4/B6/B8/B12
Single Gang Keypads
Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2003 Crestron Electronics, Inc.
Crestron CNX-B2/B4/B6/B8/B12
Single Gang Keypads
Contents
Single Gang Keypads: CNX-B2/B4/B6/B8/B12
1
Introduction......................................................................................1
Features and Functions ..........................................................1
Specifications.........................................................................3
Physical Description ..............................................................4
Industry Compliance..............................................................7
Setup.................................................................................................7
Network Wiring .....................................................................7
Identity Code .........................................................................8
Installation ...........................................................................12
Programming Software ..................................................................14
Programming with Crestron AppBuilder or D3 Pro ...............15
Programming with SIMPL Windows..................................15
Programming with VT Pro-e ...............................................21
Uploading and Upgrading..............................................................22
Communication Settings......................................................23
Uploading a SIMPL Windows Program..............................27
Uploading a VT Pro-e WAV File Project ...........................28
Firmware Upgrade ...............................................................30
Serial Number Assignment..................................................32
Problem Solving.............................................................................33
Troubleshooting...................................................................33
Further Inquiries ..................................................................34
Future Updates.....................................................................34
Software License Agreement.........................................................35
Return and Warranty Policies ........................................................37
Merchandise Returns / Repair Service .......................37
CRESTRON Limited Warranty ...................................37
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Crestron CNX-B2/B4/B6/B8/B12
Single Gang Keypads
Single Gang Keypads:
CNX-B2/B4/B6/B8/B12
Introduction
Features and Functions
The CNX-B2/B4/B6/B8/B12-series Single Gang Keypads are wallmounted user interfaces that can be part of a Crestron solution total
control system. The keypads are standard Cresnet® devices, and provide
fingertip control when the control system is properly programmed using
SIMPL Windows. The number in the product’s name corresponds to the
number of buttons on the panel. Each of these panels is available in three
colors: almond, black, and white. A letter at the end of the product name,
‘A’, ‘B’, or ‘W’, denotes the color; i.e., CNX-B12B is a black 12-button
unit. For simplicity within this guide, the letter designating color is
omitted. Furthermore, even though the CNX-B12 is featured in
descriptions and illustrations throughout this guide, the information
herein applies to the other keypads as well. Exceptions are noted.
NOTE: Keypads can also be mounted in groups. For more information,
refer to the latest version of the B-G2-FP and B-G3-FP, Double and
Triple Gang Keypads (Doc. 8182).
Functional Summary
• Ergonomic buttons are easy to read from any angle
• Backlit buttons are easy to locate
• LED indicators provide visual feedback of commands
• A speaker provides audio feedback of WAV files
• A temperature sensor reports to Cresnet for environment
monitoring
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The keypads feature backlit-capable ergonomic buttons and are designed
for wall mounting in a standard single-gang electrical box. The keypad’s
colors and finishes can be used to accent a home’s colors, wall coverings,
or décor.
NOTE: The CNX-B12 keypad is supplied with 12 blank pushbuttons.
As an option, custom-engraved keys can be designed and obtained by
using the Crestron Engraver software. Version 2.0.1.5 or later is available
from the Downloads | Software Updates section of the Crestron website
(www.crestron.com).
NOTE: Designer series faceplates are also available for customized
single-, double-, and triple-gang configurations. Contact a Crestron
customer service representative for details.
NOTE: Temperature reading accuracy is affected by unit indicators and
backlight state.
All buttons on the keypad are functionally identical and have associated
light emitting diodes (LEDs) that serve as user feedback indicators. Each
LED’s illumination is independently addressable, and is programmable
using SIMPL Windows. The keypad also contains a temperature sensor
that reports to the Cresnet control system, and an audio speaker that can
provide audio feedback via WAV sound files.
In the program, the backlight and button LED intensity levels can be set
from 0 to 100%. Similarly, the speaker volume level can be set from 0 to
100%. Refer to “CNX-B12 Symbol in Programming Manager” on page
18 for details. Refer also to the note concerning temperature sensor
accuracy and LED settings on page 13.
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Single Gang Keypads
Specifications
The following table provides specifications for the keypads.
Specifications for the Keypads
SPECIFICATION
Power Requirements
Default Network ID
Temperature Sensor
Type
Precision
Accuracy
Range
LED Type
Backlight Type
Wave File Format/Size Limit
DETAILS
3 Watts (0.125 Amp @ 24 VDC)
60
Source File Format
Compiled File Format
Control System Update Files4, 5, 6
2-Series Control System Update
CEN/CN-TVAV Update File
CNMSX-AV/Pro Update File
CNRACKX/-DP Update File
ST-CP Update File
Dimensions and Weight
Environmental Temperature
Linear, digital
0.18°F (0.1°C)
1.8°F (1.0°C)1
32°F - 113°F (0°C - 45°C)2
Red, dimmable via program
White, dimmable via program
8-bit, 8Khz, PCM/512K total
capacity, max. of 101 WAV files3
projectname. vtp
projectname. hex
Version C2-1001.CUZ or later
Version 5.10.13V.UPZ or later
Version 5.10.11X.UPZ or later
Version 5.10.11W.UPZ or later
Version 4.02.04S.UPZ or later
Height: 4.76 in (12.1 cm)
Width: 2.91 in (5.57 cm)
Depth: 1.54 in (3.90 cm)7
Weight: 2.60 oz (75 g)
32°F - 113°F (0°C - 45°C)
1. Temperature accuracy with backlight and indicator LEDs off.
2. Sensor reads temperature in degrees Centigrade; keypad firmware converts
reading to Fahrenheit.
3. The button panel can store up to 101 wav files that produce a total maximum of
approximately 60 seconds playback.
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Crestron CNX-B2/B4/B6/B8/B12
4. The latest software versions can be obtained from the Downloads | Software
Updates section of the Crestron website (www.crestron.com). Refer to the NOTE
following these footnotes.
5. Crestron 2-Series control systems include the AV2, CP2/CP2E, MP2/MP2E,
PAC2, PRO2 and RACK2.
6. CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP.
Filenames for CNX update files have a UPZ extension, and ST-CP files are in one
EXE or zipped UPZ file. To avoid program problems, make sure you are using
the update file with the correct suffix letter (e.g., S, V, W, X).
7. The depth of the Keypad is listed without the Cresnet connector (approximately
0.45 in) plus clearance for the wiring.
NOTE: Crestron software and any files on the website are for
Authorized Crestron dealers and Crestron Authorized Independent
Programmers (CAIP) only. New users may be required to register to
obtain access to certain areas of the site (including the FTP site).
Physical Description
Refer to the figures on pages 5 and 6. The number of buttons on a keypad
can be 2, 4, 6, 8, or 12. They are arranged numerically from left to right,
top to bottom and each has an associated LED window.
NOTE: The Keypad Physical Views illustrations show examples of 12button and 8-button keypads; other models have different configurations.
Refer to the button arrangement illustration on page 19.
The removable faceplate and divider attach to the button unit once it is
mounted.
Each keypad has a button unit with a membrane switch, a rear speaker,
and a male Cresnet network port labeled 24 Y Z G. The port provides for
operating power and for communications to/from the keypad.
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Crestron CNX-B2/B4/B6/B8/B12
Single Gang Keypads
Keypad Physical Views
12-button Model
(White Color)
8-button Model
(Black Color)
Keypad Overall Dimensions
Side View
Front View
1.536 in
(3.902 cm)
2.912 in
(5.568 cm)
1
2
4.762 in
(12.096 cm)
12
Buttons 1-12
LED
window
1.067 in
(2.710 cm)
NOTE: Illustration is for 12-button keypad,
other models have fewer buttons.
Button numbers are for programming purposes only.
Refer to the illustrations on page 19 for more button arrangement details.
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Single Gang Keypads
Crestron CNX-B2/B4/B6/B8/B12
Button Unit Detail View
Front View
with buttons removed
Back View
1.788 in
(4.541 cm)
1.696 in
(4.301 cm)
TOP
Speaker
4.158 in
(10.56 cm)
2.696 in
(6.848 cm)
NET
Cresnet port
24 Y Z G
Rubber Membrane
Indicator LED
Installation View
Single gang electrical box
(2.5 in. depth recommended)
Button unit
Removable
buttons
Faceplate
1 in. pan head
LED window
Divider
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Crestron CNX-B2/B4/B6/B8/B12
Single Gang Keypads
Industry Compliance
As of the date of manufacture, the keypads have been tested and found to
comply with specifications for CE marking and standards per EMC and
Radiocommunications Compliance Labelling (N11785).
NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Setup
Network Wiring
CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.
NOTE: When installing network wiring, refer to the latest revision of
the wiring diagram(s) appropriate for your specific system configuration,
available from the Downloads | Product Manuals | Software and Wiring
Diagrams section of the Crestron website (www.crestron.com).
When calculating the wire gauge for a particular Cresnet run, the length
of the run and the power factor of each network unit to be connected
must be taken into consideration. If Cresnet units are to be daisy-chained
on the run, the power factor of each unit to be daisy-chained must be
added together to determine the power factor of the entire chain. If the
unit is a home-run from a Crestron system power supply network port,
the power factor of that unit is the power factor of the entire run. The
length of the run in feet and the power factor of the run should be used in
the resistance equation on the next page to calculate the value on the right
side of the equation.
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Crestron CNX-B2/B4/B6/B8/B12
Resistance Equation
R < 40,000
L x PF
Where: R = Resistance (refer to table below).
L = Length of run (or chain) in feet.
PF = Power factor of entire run (or chain).
The required wire gauge should be chosen such that the resistance value
is less than the value calculated in the resistance equation. Refer to the
table below.
Wire Gauge Values
RESISTANCE (R)
WIRE GAUGE
4
16
6
18
10
20
15
22
13
Doubled CAT5
8.7
Tripled CAT5
NOTE: All Cresnet wiring must consist of two twisted pairs. One
twisted pair is the +24V conductor and the GND conductor, and the other
twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires
carefully to avoid nicking the conductors. Twist together the ends of the
wires that share a pin on the network connector, and tin the twisted
connection. Apply solder only to the ends of the twisted wires. Avoid
tinning too far up the wires or the end becomes brittle. Insert the tinned
connection into the Cresnet connector and tighten the retaining screw.
Repeat the procedure for the other three conductors.
Identity Code
Every equipment and user interface within the network requires a unique
identity code (NET ID). These codes are recognized by a two-digit
hexadecimal number from 03 to FE. The NET ID of each unit must
match an ID code specified in the SIMPL Windows program. Refer to
“Setting the Net ID in Device Settings” on page 17 for details of the
SIMPL Windows procedure.
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Crestron CNX-B2/B4/B6/B8/B12
Refer to the note
on page 22 for a
definition of
Viewport.
Single Gang Keypads
The NET ID of the keypad has been factory set to 60. The NET IDs of
multiple keypads in the same system must be unique. NET IDs are
changed from a personal computer (PC) via the Crestron Viewport.
NOTE: For detailed information on establishing communication
between the PC and control system, refer to “Communication Settings”
on page 23. If communication cannot be established, refer to the
“Troubleshooting Communications” section in the respective Operations
Guide for the control system.
There are two different methods—Method A or Method B—for setting
the keypad NET IDs:
Method A (Cresnet address-settable ID), described below, must be used
for keypads with firmware prior to version 1.06, but can be used with
later versions of firmware and requires that a single keypad be the only
network device connected to the control system.
Method B (Touch Settable IDs), which begins on page 10, applies to
keypads with firmware version 1.06 or later, in a Cresnet system with
2-Series control system upgrade file (CUZ) version 3.008 or later. These
upgrades enable Touch Settable ID (TSID) functionality, which makes it
possible for the control system to recognize a network device via its
serial number, which is stored in the device’s memory. This method does
not require that any devices be disconnected from the network; NET IDs
may be set with the entire Cresnet system intact. However, the serial
number must have been entered when the firmware was upgraded to
version 1.06, either at the factory or in the field.
Use the appropriate method to set the keypad NET ID.
Method A (Cresnet address-settable ID)
1.
Ensure that the keypad is the only device connected to the
control system.
2.
Open the Crestron Viewport.
3.
From the Viewport menu, select Functions | Set Network ID.
The software checks the baud rate and then opens the "Set
Network ID" window.
4.
In the "Set Network ID" window, select the CNX-B12 from
the Current Network Devices text window.
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Crestron CNX-B2/B4/B6/B8/B12
5.
Select the new NET ID for the keypad from the Choose the
new network ID for the selected device (Hex): text box.
6.
Click Set ID to initiate the change. This will display the "ID
command has been sent" window.
7.
In the "Command Complete" window, click OK.
8.
In the Current Network Devices text window, verify the new
NET ID code.
9.
In the "Set Network ID" window, click Close.
NOTE: The new NET ID code may also be verified by selecting
Diagnostic | Report Network Devices in the Viewport (alternately,
select F4).
10. Repeat this procedure for each keypad to be added to the
system.
Method B (Touch Settable IDs)
Before using this method, you should have a list of all current network
devices and their Net IDs, to avoid assigning duplicate IDs.
Set Net ID via D3 Pro
Version 1.0 of this program includes procedures that enable setting the
Net ID by touching any button of a set of keypads. Refer to the extensive
help information provided with the software file for instructions.
Set Net ID by TSID
These procedures are for TSID-enabled network devices during the initial
configuration of a Cresnet system or when such devices are being
added/replaced.
1.
Ensure that all keypads are connected to the control system.
2.
Open the Crestron Viewport version 3.35 or later.
3.
From the Viewport menu, select Functions | Assign Cresnet
ID by Serial Number. The “Set Net ID by TSID” window
appears. The window is first displayed with the data fields
empty.
• When you click on the Search for Touch Settable
Devices button, the system searches the network and lists
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Crestron CNX-B2/B4/B6/B8/B12
Single Gang Keypads
all TSID-enabled devices found, as shown in the figure
below.
• This information is similar to the report produced by
pressing F4 (Report Network Devices); the first eight
digits of each line constitute the TSID number
(hexadecimal form of the serial number).
Set Net ID by TSID Window
Serial Number to TSID Conversion
If you know the device serial number, but not its TSID number, or you
know the TSID but not the serial number, do the following:
1.
Open the Crestron Viewport.
2.
From the Viewport menu, select Functions | Serial Number
ÅÆ TSID Conversion Tool. The “Serial Number ÅÆTSID
Conversion Tool” window is displayed.
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Single Gang Keypads
Crestron CNX-B2/B4/B6/B8/B12
Serial Number to TSID Conversion Tool Window
3.
Enter the serial number or TSID number as instructed; press
the appropriate button to obtain the corresponding number.
Installation
The following tools/hardware are required for installation:
• Cresnet network cable (not supplied)
• Phillips screwdriver (not supplied)
• Two 1 in. pan head Phillips screws (supplied)
• Insulation (not supplied)
NOTE: The insulation will protect the sensor from any in-wall
conditions (such as drafts, etc.). Use type in compliance with local codes.
After the Cresnet network wiring has been installed and verified, use the
following procedure to install the keypad in a standard, single-gang
electrical box (refer to illustrations on pages 5 and 6).
1.
Turn Cresnet system power OFF.
2.
Connect the Cresnet cable with supplied mate to the keypad’s
Cresnet port and the other end to the control system.
3.
Insert insulation in electrical box (make sure it fills void of
box not occupied by keypad).
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Single Gang Keypads
CAUTION: Excess wire pinched between the keypad and electrical box
could short out. Make sure that all excess wire is completely inside the
electrical box and not between the box and the keypad.
4.
5.
Make sure button unit is oriented as marked with arrow at top,
and place it in the electrical box.
Attach button unit using the supplied 1 in. pan head screws.
6.
Attach buttons with LED window oriented upward to match
each LED indicator.
7.
Attach divider and faceplate (orient with arrow up). Make
sure faceplate snaps in position.
8. Turn Cresnet system power ON.
NOTE: The heat from the button LEDs can affect the reading of the
temperature sensor. Thus, the accuracy of the sensor depends on the
installation, and the number and intensity of LEDs that are on at a given
time. If the unit is operated for about an hour with the typical number of
LEDs lit and the backlight feature off, a constant offset can be determined
and added to the SIMPL program to compensate for this effect, allowing
you to calibrate the accuracy of the sensor to within about 3.6°F (2° C).
You can also compensate for heat from the backlight, but this may result
in a larger inaccuracy after a change in backlight state until the unit
reaches a steady-state temperature.
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Crestron CNX-B2/B4/B6/B8/B12
Programming Software
Have a
comment about
Crestron
software?
Direct
software
related
suggestions
and/or
complaints to
Crestron via
email
(software@
crestron.com).
Do not forward
any queries to
this address.
Instead refer to
“Further
Inquiries” on
page 34 for
assistance.
Setup is easy thanks to Crestron’s Windows-based programming
software. The Crestron Application Builder™ (Appbuilder) creates a
complete project, with no special programming required. Crestron
Appbuilder completes all necessary programming for a base system
including all touchpanel screens and the control system program. Once
Crestron Appbuilder creates the project, the system interfaces and
program logic can be customized. It can easily be modified with Crestron
development tools (i.e., SIMPL Windows and Crestron Vision Tools®
Pro-e (VT Pro-e) software packages).
The program output of Crestron Appbuilder is a SIMPL Windows
program with much of the functionality encapsulated in macros and
templates. Therefore, extending the capabilities of the system is very
easy. Crestron AppBuilder and SIMPL Windows are intended for users
with different levels of programming knowledge. Crestron AppBuilder is
easier to use for the beginning programmer, and much faster for all
programmers. However, it does not allow the degree of control and
flexibility that SIMPL Windows does. Of course, one can initiate
programming using the easiest method (Crestron AppBuilder) and use
advanced techniques that are available from SIMPL Windows to
customize the job.
Crestron Appbuilder comes with templates for all supported interfaces. If
a user wishes to create a touchpanel project using templates with a
different look-and-feel, this can be accomplished by making a custom
template. This custom template can then be used by Crestron Appbuilder
to create the final project files to be loaded into the panels. Alternatively,
VT Pro-e can be used to tweak projects created with the Crestron
AppBuilder or develop original touchpanel screen designs.
NOTE: Crestron recommends that you use the latest software to take
advantage of the most recently released features. The latest software is
available from the Downloads | Software Updates section of the Crestron
website (www.crestron.com).
NOTE: You can also use VT Pro-e to create WAV file programs (for
sound) in the keypads.
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Single Gang Keypads
The following are the earliest useable software version requirements for
the PC:
• (Optional) Application Builder version 1.0.17 or later. Requires
SIMPL Windows.
• (Optional) D3 Pro version 1.0 or later.
• SIMPL Windows version 2.01.05 or later. Requires SIMPL+®
Cross Compiler version 1.1.
• VT Pro-e version 2.4 or later.
• Crestron Database version 15.7.2 or later.
• (Optional) Crestron Engraver version 2.0.1.5 or later.
Programming with Crestron AppBuilder or D3 Pro
The easiest
method of
programming,
but does not
offer as much
flexibility
as SIMPL
Windows.
Crestron AppBuilder offers automatic programming for such residential
and commercial applications as audio distribution, home theater, video
conferencing, and lighting. The interface of this tool guides you through
a few basic steps for designating rooms and specifying the control
system, touchpanels, devices, and functionality. Crestron AppBuilder
then programs the system, including all touchpanel projects and control
system logic.
Crestron D3 Pro similarly offers automatic programming for lighting,
HVAC, and security.
Both Crestron AppBuilder and D3 Pro are fully integrated with Crestron's
suite of software development tools, including SIMPL Windows, VT
Pro-e, and the Crestron Database. Both access these tools behind the
scenes, enabling you to easily create robust systems.
Programming with SIMPL Windows
NOTE: The following assumes that the reader has knowledge of SIMPL
Windows. If not, refer to the extensive help information provided with
the software.
NOTE: In the following description, the PRO2 control system is used.
SIMPL Windows is Crestron's software for programming Crestron
control systems. It provides a well-designed graphical environment with
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Crestron CNX-B2/B4/B6/B8/B12
a number of workspaces (i.e., windows) in which a programmer can
select, configure, program, test, and monitor a Crestron control system.
SIMPL Windows offers drag and drop functionality in a familiar
Windows environment.
This section explains how to create a SIMPL Windows program that
includes a single gang keypad.
Configuration Manager is where programmers “build” a Crestron control
system by selecting hardware from the Device Library. In Configuration
Manager, drag the PRO2 from the Control Systems folder of the Device
Library and drop it in the upper pane of the System Views. The PRO2
with its associated communication ports is displayed in the System Views
upper pane.
PRO2 System View
The System Views lower pane displays the PRO2 system tree. This tree
can be expanded to display and configure the communications ports.
Expanded PRO2 System Tree
C2Net-Device Slot in Configuration Manager
To incorporate a CNX-B12 into the system, drag the CNX-B12 from the
Wired Keypad folder of the Device Library and drop it in System Views.
The PRO2 system tree displays the CNX-B12 in Slot 9, with a default
NET ID of 60 as shown in the illustration on the next page.
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Single Gang Keypads
NOTE: The first CNX-B12 in a system is preset with a NET ID of 60
when its symbol is dragged into the upper pane of System Views.
Additional units are assigned different NET ID numbers as they are
added.
C2Net Device, Slot 9
Setting the Net ID in Device Settings
Double-click the CNX-B12 icon in the upper pane to open the “Device
Settings” window. This window displays CNX-B12 device information.
The NET ID can be changed in this window using the NET ID tab, as
shown in the following figure.
CNX-B12 Device Settings Window
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Crestron CNX-B2/B4/B6/B8/B12
NOTE: This procedure sets the NET ID for the CNX-B12 in the program
only. It does not automatically set the NET ID for the keypad itself.
SIMPL Windows automatically changes NET ID values of a device
added to a program if a duplicate device or a device with the same NET
ID already exists in the program. Always ensure that the hardware and
software settings of the NET ID match. For NET ID hardware setting
details, refer to “Identity Code” on page 8.
CNX-B12 Symbol in Programming Manager
Programming Manager is where programmers “program” a Creston
control system by assigning signals to symbols. The following graphic
shows the CNX-B12 symbol in the SIMPL Windows Programming
Manager.
CNX-B12 symbol in SIMPL Windows Programming Manager
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Single Gang Keypads
NOTE: In the symbol, the number of press and fbck (feedback)—outputs
and inputs, respectively—correspond to the number of buttons in a given
keypad. For example, a CNX-B8 has press1-8 and fbck1-8 only in its
symbol. The illustration below shows the button arrangement for the
keypads
Button Arrangement of CNX-B Series Keypads (Front Views)
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Crestron CNX-B2/B4/B6/B8/B12
The following two tables list the symbol inputs and outputs, respectively,
and their functional descriptions.
NOTE: All signals listed in the tables are DIGITAL unless noted. A
digital signal can be high (logic level of 1) or low (logic level of 0), and
have rising edge (low to high) transitions, and falling edge (high to low)
transitions.
CNX-B12 Symbol Input Signal Descriptions
INPUT
fbck1 thru fbck12
DESCRIPTION
Activates feedback LEDs 1-12.
High/1=function feedback On
Low/0=function feedback Off
Enable_Temp_Rpt
Enables temperature reporting to
control system.
High/1=reporting enable
Low/0=reporting disable
Temp_Format
Controls temperature format.
High/1=Celsius
Low/0=Fahrenheit
BackliteON
Activates backlight.
High/1=On
Low/0=Off
Sound20-120*
Activates sound file specified by the
corresponding join number in VT Pro-e.
Rising edge starts sound file.
IndicatorIntensity (analog) Controls LED indicator intensity.
Ramp Level=0-100% (If no signal is
connected, default is 100%.)
BackliteIntensity (analog) Controls backlight intensity.
Ramp Level=0-100% (If no signal is
connected, default is 100%.)
AudioVol (analog)
Controls audio volume thru speaker.
Ramp Level=0-100% (If no signal is
connected, default is 0%.)
*Sound20 is the sound assignment to join20. Sounds must be assigned in VT Pro-e
and the resulting project loaded. The compiled file incorporating all relevant WAV
files is xxx.hex. Refer to the VT Pro-e help file for more information. To create
additional sound symbols in SIMPL Windows, right click on the CNX-B12 symbol
and select Insert Symbol/Parameter Field (alternatively, select Alt +).
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CNX-B12 Symbol Output Signal Descriptions
OUTPUT
DESCRIPTION
press1 thru press12
Notifies control system of button
press (1-12).
High/1=press On
Low/0=press Off
PlayingSound
Notifies control system that sound file
is playing.
High/1=playing
Low/0=not playing
Temp(x10) (analog)
Reports ambient temperature every 2
seconds (Enable_Temp_Rpt must be
High/1). Units are tenths of a degree,
e.g. 685 is 68.5 degrees.
NOTE: The join assignments for panels with fewer than 12 buttons and
feedback LEDs do not change.
Example Program
An example program for the keypad is available from the Crestron FTP
site (ftp://ftp.crestron.com/Examples). Search for CNX-B12.SMW.
Programming with VT Pro-e
The CNX-B12 is capable of playing audio messages as system prompts
and responses. These files are recorded as WAV files on a PC using an
audio utility such as Sound Recorder that is packaged with Microsoft
Windows 95/98/Me/XP/NT/2000™. Files from other sources may also be
converted to an acceptable format by using this or a similar utility. Many
other audio utilities are available commercially or as shareware. The
CNX-B12 keypad accepts only the following WAV file format: PCM,
8KHz, mono, 8 bit. For more information about how to use Sound
Recorder, refer to its User’s Guide and extensive help information
provided with the software. Also, refer to the help file in VT Pro-e to
learn how to use its audio tool, Sound Manager, to attach WAV files to a
keypad project.
Pre-recorded WAV files for voice prompts and responses can be obtained
from the Wave Library of the Crestron FTP site (ftp://ftp.crestron.com).
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These files can be stored into and programmed for use in the keypad
directly or may be edited with the Sound Recorder. For example, the
individual files can be combined to create custom messages.
To play WAV files, a CNX-B12 project must be created in VT Pro-e
(with the WAV files and correct join numbers as part of the project).
NOTE: If you need to create WAV files, refer to Windows Help (Using
Sound Recorder).
NOTE: The following are acceptable file extensions for WAV file
programs developed for the keypads:
.vtp projectname.vtp (source file)
.hex projectname.hex (compiled file)
NOTE: Join numbers assigned to a WAV file in VT Pro-e begin at 20
because join numbers below 20 are already assigned to other keypad
buttons or functions.
NOTE: When you begin to create a new keypad program, note that you
cannot assign pages or sub pages (because keypads have no screen).
Instead, use Tools | Sound Manager from the VT Pro-e menu bar to
create the program and assign joins to the WAV files, etc.
Once the project is created, use File | Upload Project from the VT Pro-e
main menu to load it in the CNX-B12. For more information, refer to the
VT Pro-e help file.
NOTE: This can be done after an identity code (NET ID) is assigned to
the keypad (page 8) or after installation (page 12).
Uploading and Upgrading
Assuming a PC is properly connected to the entire system, Crestron
programming software allows the programmer to upload programs and
projects to the system and touchpanel and/or keypads after their
development. However, there are times when the files for the program
and projects are compiled and not uploaded. Instead, compiled files may
be distributed from programmers to installers, from Crestron to dealers,
etc. Even firmware upgrades are available from the Crestron website as
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new features are developed after product releases. In those instances, one
has the option to upload via the programming software or to upload and
upgrade via the Crestron Viewport.
NOTE: The Crestron Viewport is available as a pull-down command
from SIMPL Windows and VT Pro-e (Tools | Viewport), or as a
standalone utility. The Viewport utility accomplishes multiple system
tasks, primarily via an RS-232 or TCP/IP connection between the control
system and a PC. It is used to observe system processes, upload new
operating systems and firmware, change system and network parameters,
and communicate with network device consoles and touchpanels, among
many other tasks. Viewport can also function as a terminal emulator for
generic file transfer. All of these functions are accessed through the
commands and options in the Viewport menus. Therefore, for its
effectiveness as a support and diagnostic tool, the Crestron Viewport may
be preferred over development tools when uploading programs and
projects.
The following sections define how one would upload a SIMPL Windows
program or a VT Pro-e project, or upgrade the firmware of the CNX-B12.
However, before attempting to upload or upgrade, it is necessary to
establish communications.
Communication Settings
NOTE: For laptops and other PCs without a built-in RS-232 port,
Crestron recommends the use of PCMCIA cards, rather than USB-toserial adapters. If a USB-to-serial adapter must be used, Crestron has
tested the following devices with good results:
Belkin (large model) F5U103
I/O Gear GUC232A
Keyspan USA-19QW
Other models, even from the same manufacturer, may not yield the same
results.
The procedure in this section provides details for RS-232 communication
between the PC and the control system. If TCP/IP communication is
preferred, consult the latest version of the Crestron e-Control Reference
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Crestron CNX-B2/B4/B6/B8/B12
Guide (Doc. 6052) or the respective Operations Guide for the control
system. These documents are available from the Downloads | Product
Manuals section of the Crestron website (www.crestron.com). Refer to
the figure below for a typical connection diagram when uploading files.
Note: Use a standard DB9 male to female “straight-through” cable.
Typical Connection Diagram when Uploading
1.
Start SIMPL Windows.
2.
From the menu bar, select Tools | Viewport to open the
Crestron Viewport.
3.
Refer to the figure after this step. From the Viewport menu,
select Setup | Communications settings (alternatively, press
Alt+D) to open the “Port Settings” window.
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Setup | Communications Settings Command
4.
Select RS-232 as the connection type. Verify that an available
COM port (COM 1 is shown after this step) is selected, and
that all communication parameters and necessary options
from the “Port Settings” window are selected as shown after
this step. Click the OK button to save the settings and close
the window.
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“Port Settings” Window
NOTE: The parameters shown in the illustration above are the port
settings for a 2-Series control system. Consult the Operations Guide for
the control system being used for exact parameter selection.
5.
To verify communication, select Diagnostics | Establish
Communications (Find Rack). This should display a
window that gives the COM port and baud rate. If
communication cannot be established, refer to the
“Troubleshooting Communications” section in the respective
Operations Guide for the control system.
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Uploading a SIMPL Windows Program
.
A control
system source
file has the
extension
.smw. A
compiled
SIMPL
Windows file
has the
extension .spz
for a 2-Series
control system,
.bin for CNX
generation,
and .csz for
CNX
generation
with SIMPL+.
The SIMPL Windows file can be uploaded to the control
system using SIMPL Windows or via the Crestron
Viewport.
Upload via SIMPL Windows
1.
Start SIMPL Windows.
2.
Select File | Open to view the “Open” window,
navigate to the SIMPL Window file (.smw),
and click Open.
3.
Select Project | Transfer Program.
Upload via Crestron Viewport
1.
Verify that the procedure for “Communication Settings” that
begins on page 23 has been performed.
2.
As shown after this step, select File Transfer | Send
Program (alternatively, press Alt+P) from the Viewport
menu bar.
File Transfer | Send Program Command
3.
The “Send Program” window appears, as shown on the next
page. Click Browse, locate the compiled file (.spz for PRO2)
and click Open. This will display the program's header
information and enable one or both of the What to Send check
boxes. If the program does not contain any SIMPL+ modules,
only the SIMPL Program check box will be enabled. If it does
contain SIMPL+ modules, then the SIMPL+ Program(s)
check box will also be enabled. Select one or both check
boxes and then click Send Program to begin the transfer.
NOTE: Refer to the respective Operations Guide for the control system
for details about the other fields shown on the “Send Program” window.
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“Send Program” Window
4.
To verify that the program has been transferred successfully,
select Diagnostics | Report Program Information. This
should display a window that provides details about the
current program loaded into the control system.
Uploading a VT Pro-e WAV File Project
The CNX-B12
keypad source
file has the
extension .vtp.
A compiled VT
Pro-e file has
the extension
hex.
The VT Pro-e project file can be uploaded to the keypad using
VT Pro-e or via the Crestron Viewport.
Upload via VT Pro-e
1.
Start VT Pro-e.
2.
Select File | Open | Project to view the “Open” window,
navigate to the VT Pro-e file (.hex), and click Open.
3.
Select File | Upload Project.
Upload via Crestron Viewport
1.
Verify that the procedure for “Communication Settings” that
begins on page 23 has been performed.
2.
As shown after this step, select File Transfer | Send
Touchpanel from the Viewport menu.
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File Transfer | Send Touchpanel Command
3.
As shown after this step, select the NET ID of the CNX-B12
keypad and then click OK. The “Open” window appears
(refer to graphic below).
“Select Network ID” Window
NOTE: When transferring any Cresnet file (keypad project/firmware),
lower the port speed baud rate to 38400 to match the Cresnet bus speed.
“Open” Window
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Single Gang Keypads
5.
Crestron CNX-B2/B4/B6/B8/B12
Select the VT Pro-e (hex) file and click Open. The transfer
will complete automatically.
Firmware Upgrade
A firmware
upgrade file
has the
extension .csf.
To take advantage of all the CNX-B12 features, it is important that the
unit contains the latest firmware available. Please check the Crestron
website (http://www.crestron.com/downloads/software_updates.asp) for
the latest version of firmware. Not every product has a firmware upgrade,
but as Crestron improves functions, adds new features, and extends the
capabilities of its products, firmware upgrades are posted. To upgrade the
firmware, complete the following steps.
1.
Make sure that “Communication Settings” that begins on page
23 has been performed.
2.
As shown after this step, select File Transfer | Update
Touchpanel/Keypad Firmware from the Viewport menu
bar.
File Transfer | Update Touchpanel/Keypad Firmware Command
3.
As shown in the “Select Network ID” window, select the NET
ID of the CNX-B12, and then click OK. The “Open” window
appears (refer to the graphics on the next page).
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“Select Network ID” Window
NOTE: When transferring any Cresnet file (touchpanel project/
firmware), lower the port speed baud rate to 38400 to match the Cresnet
bus speed.
“Open” Window
NOTE: Firmware upgrades to the button panel include two files,
[filename]a.csf and [filename]b.csf. Select the ‘a’ file to begin the
upload; the ‘b’ file is loaded automatically.
4.
Browse to the desired [filename]a.csf file and click Open to
begin the transfer. The program automatically sends the ‘a’
file and then the ‘b’ file.
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Crestron CNX-B2/B4/B6/B8/B12
Serial Number Assignment
These procedures are to be used for keypads that just received a firmware
upgrade enabling TSID support where it was not previously available.
1.
Open the Crestron Viewport.
2.
From the Viewport menu, select Functions | Assign Serial
Number. The “Serial Number Assignment” window appears.
Serial Number Assignment Window
3.
Enter the device serial number exactly as it appears on the
device label.
4.
Use the drop-down list to change the current Cresnet ID.
NOTE: Do not select the Broadcast check box unless your device is the
only device of its type on the network.
5.
Click Send to store the serial number and NET ID
information into the keypad’s memory.
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Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer
service representative.
Keypad Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
Keypad does not
function when a
button is pressed.
Incorrect power supply.
Keypad is not receiving
power.
Keypad Net ID is not
correct.
Keypad Net ID is not
set to match the Net ID
set in the SIMPL
Windows program.
Keypad Net ID is the
same as another
device's Net ID.
Pressing button
Keypad is mounted
yields wrong result. upside down.
Keypad programmed
incorrectly.
Keypad functions but Feedback signal names
LED indicator does incorrect in SIMPL
Windows program.
not illuminate.
LED intensity set to 0
(zero).
No sound from
Feedback audio signal
speaker.
not present.
Volume set to 0 (zero).
Operations & Installation Guide - DOC. 8173A
CORRECTIVE ACTION
Use a Crestron power supply.
Check wiring connection to
unit.
In Viewport, poll the network
(F4) to verify Net ID.
Verify SIMPL Windows
program for setting Net ID.
Assign a different Net ID in
SIMPL Windows and reset
unit using Viewport.
Check keypad orientation.
Check programming in SIMPL
Windows.
Verify SIMPL Windows
program for feedback signal
names.
Set intensity to desired level.
Verify VT Pro-e program for
feedback audio signals.
Set volume to desired level.
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Crestron CNX-B2/B4/B6/B8/B12
Further Inquiries
If, after reviewing this Operations and Installation Guide for the single
gang keypads, you cannot locate specific information or have questions,
please take advantage of Crestron's award winning customer service team
in your area. Dial one of the following numbers.
• In the US and Canada, call Crestron's corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
• In Europe, call Crestron International at +32-15-50-99-50.
• In Asia, call Crestron Asia at +852-2341-2016.
• In Latin America, call Crestron Latin America at
+5255-5093-2160.
• In Australia and New Zealand, call Crestron Control Solutions
at +61-2-9737-8203.
Future Updates
As Crestron improves functions, adds new features, and extends the
capabilities of the single gang keypads, additional information and
programming examples may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior
to the release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com) periodically for manual
update availability and its relevance. Updates are available from the
Downloads | Product Manuals section and are identified as an
“Addendum” in the Download column.
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Software License Agreement
This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable,
associated media, printed materials, and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
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CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
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If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
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the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
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If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up
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The Software is designed as a software development and customization tool. As such Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
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The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.
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the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.
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You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
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Crestron CNX-B2/B4/B6/B8/B12
If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
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(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.
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Single Gang Keypads
Return and Warranty Policies
Merchandise Returns / Repair Service
1.
No merchandise may be returned for credit, exchange, or service without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of contact
person, RMA number, and return address.
2.
Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus
shipping costs, on any products returned with an RMA.
3.
Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any warranty, including any implied warranties
of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed
by law are limited to the terms of this limited warranty. This warranty statement supercedes all
previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners.
Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and
WindowsNT/2000 are trademarks of Microsoft Corporation.
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Crestron Electronics, Inc.
15 Volvo Drive Rockleigh, NJ 07647
Tel: 888.CRESTRON
Fax: 201.767.7576
www.crestron.com
Operations & Installation Guide - DOC. 8173A
03.03
Specifications subject to
change without notice.