Download User manual

Problem
hy t Happened
hat To
o
Tube Temperature is
turned on in Setup
screen but Heated
Tubing is not warm.
Incorrect power
supply is being
used.
Ma e sure the
po er supply is eing used or a compati le attery or
cable is being used.
m having di ficulty
ad usting the heated
humidifier setting
or the heated tube
temperature setting.
The blower is
not turned on or
the humidifier or
heated tube is not
fully connected.
The humidifier setting and tu e temperature settings can only e ad usted rom the
Therapy ON display screen onfirm that the lo er is turned on and that the
settings are visi le on the right side o the screen then ad ust to desired com ort
the lo er is on ut the humidifier settings are not displayed on the Therapy ON
screen then unplug the device onfirm that the humidifier and or heated tu e
electrical contacts are not o structed or damaged Then reconnect the humidifier
and or heated tu e and reconnect the device s po er supply Turn the lo er on
i the settings are still not visi le contact your provider or assistance
The water in the
water chamber runs
out before morning.
ater cham er
was not full at start
o session Mas
leak is excessively
high. The ambient
conditions are very
dry/cool.
nder most conditions a ull ater cham er should last or a typical sleep
session Ho ever many actors impact ater consumption including the am ient
temperature and humidity in your edroom your humidifier or heated tu e
settings the level o mas lea and the duration o your sleep session
irst ma e sure that the ater cham er is filled to the ma imum fill line at the start
o your sleep session hec that your mas is fitted properly and ad ust as needed
to reduce mas lea to normal levels ou may use the hec Mas it unction
to evaluate your mas fit lso confirm that the device humidifier humidifier
seals and tube are connected properly and not leaking. You may also choose to
lo er your humidifier and or heated tu e settings or change the humidification
mode rom i ed to daptive humidification mode to increase the time that your
humidifier ater ill last
I hear a leak or
whistling sound
coming from my
therapy device or
humidifier (not
related to mask
leak).
The therapy device
air inlet may be
obstructed. The
humidifier or
tube is not fully
connected. The
humidifier seals are
not fully seated or
are missing.
hec therapy device air inlet is not o structed and filters are clean and properly
inserted onfirm that the device humidifier and tu e are connected properly and
not lea ing onfirm that the humidifier lid seal and dry o seal are present and
properly seated i needed gently press around the perimeter o the seals to reseat
them.
I accidentally spilled
water into my
humidifier asin
The water
chamber has been
filled eyond the
ma imum fill line
small amount o ater spilled in the asin o the humidifier ill not harm your
device small spill in the humidifier ill evaporate under normal humidifier use
Ho ever too much ater in the humidifier asin could spill over the humidifier lid
hinge and might damage your furniture.
isconnect po er rom the device emove the ater cham er pour out any
e cess ater until the ater level is at or elo the ma imum fill line and set the
cham er aside Separate the humidifier rom the therapy device and pour out the
spilled ater Once the heater plate has cooled ipe the inside o the humidifier
ith a paper to el or so t cloth needed dry the underside o the humidifier and
confirm that your ta le top is dry econnect the humidifier and po er supply and
reinstall the water chamber.
User Manual
21