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Contents Contents I. Introduction ........................................................................................................... 4 Hard & Software Requirements ..................................................................................................................... 6 Documentation & Application conventions ................................................................................................ 6 Documentation conventions ............................................................................................................................. 6 Symbols and conventions ...................................................................................................................... 6 Terminology ............................................................................................................................................... 6 Application conventions ......................................................................................................................................7 Defaults ............................................................................................................................................................. 7 Session Time-out ...................................................................................................................................... 7 In progress indicator............................................................................................................................... 7 Warning messages ........................................................................................................................7 Textboxes .......................................................................................................................................................... 8 Common Buttons & Icons ........................................................................................................................... 9 Buttons............................................................................................................................................ 9 Icons................................................................................................................................................ 10 Results lists....................................................................................................................................................... 11 Navigation bar ................................................................................................................................................ 12 II. Accessing CMS ..................................................................................................... 13 Accessing CMS ................................................................................................................................................... 14 Customer Login Request ............................................................................................................................ 15 How to log on to CMS ...................................................................................................................................... 16 III. CMS Menus ......................................................................................................... 18 Home Menu ........................................................................................................................................................ 19 User Management ............................................................................................................................................... 19 Logout ..................................................................................................................................................................... 19 Booking Menu ................................................................................................................................................... 20 New Booking ........................................................................................................................................................ 20 Basic Information .......................................................................................................................................... 21 DHL Routes.................................................................................................................................................... 26 HAWBs ............................................................................................................................................................ 29 Shipper & Consignee tabs ....................................................................................................... 31 Customs Info ................................................................................................................................................. 32 Customs Information ............................................................................................................... 32 Firms Code* ............................................................................................................................................. 32 Agent Code* ............................................................................................................................................ 32 CMS V1.97—BOOKING MODULES USER GUIDE FOR CUSTOMERS 1