Download PaperCut MF 11.0 User Manual

System Management
The export command has additional options that allows you to specify a different directory or filename. See
Section A.2.1, “export-db Command” for more details.
13.4.4. Backup File Retention
Backup files in
[app-path]\server\data\backups
will be retained for 30 days and then deleted. This number of days can be changed on the Options → Backups
page under "Keep backups for ... days". This period will automatically be extended should backups not be
performed on a regular basis, i.e. when automatic backup have been temporarily disabled for a time or when
skipping scheduled backups due to a system outage. Older backups files will not be deleted unless a number of new
backups have been performed. At the very least the latest backup file will always be retained regardless of its age.
13.5. System Notifications and Emailing
This section describes system notifications and how they can be configured to assist your users and administrators.
PaperCut MF includes built-in notifications to alert users and administrators of a important pieces of information.
Examples of these notifications include:
•
Alerting a user when their account balance drops below a given balance.
•
Displaying a message explaining why a print job was denied (e.g. not enough credit; the printer is disabled; the
print job contains too many pages).
•
Alerting administrators or key IT support staff to problems such as printer jams, or application errors.
The message that is delivered to the user can be customized to suit your organization. For example, if the user is
denied printing for some reason, you may wish to direct the user to the intranet page that discusses printing policies
and guidelines.
Important
Notifications are important to your users because they let them know why their print jobs were denied.
If notifications are not enabled, users print jobs might be deleted without them knowing and they will
not understand what happened. They might then contact the Administrator or Help Desk for
assistance. If they received a notification, then this situation is avoided.
System notifications can be delivered to the user in a number of ways, and the administrator can decide the
preferred option. The delivery options available include:
•
Winpopup (or "net send") - this is useful in a Windows network but workstations running other operating systems
may not receive these messages.
•
User Client - messages are sent to users running the PaperCut MF User Client tool. This option is guaranteed to
work in all environments where the user runs the user client.
•
Email - messages are delivered by email, to the email address defined in the system. This is a good alternative
for "low balance warning" messages but is not recommended for real-time messages like when printing is
denied.
•
Custom - this allows you to develop your own message delivery mechanism. This might be useful if your
organization has an instant messaging infrastructure.
13.5.1. Configuring Notifications
PaperCut MF provides flexible options for configuring the various notifications. The administrator can choose to:
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