Download C-DOT IVRS Installation Manual

C-DOT IVRS
INSTALLATION MANUAL
Section No. 410-305-0760
System
Practices
Draft 03, May 2003
C-DOT IVRS
INSTALLATION MANUAL
© 2003, C-DOT
Printed in India
C-DOT IVRS
INSTALLATION MANUAL
DRAFT 03
MAY 2003
JYESTHA 2060
SERIES 300 : INSTALLATION
CSP SECTION NO. 410-305-0760
THIS C–DOT SYSTEM PRACTICE REFERS TO THE C–DOT INTERACTIVE VOICE RESPONSE
SYSTEM (ABBREVIATED AS C–DOT IVRS IN THE REST OF THIS PUBLICATION).
THE INFORMATION IN THIS SYSTEM PRACTICE IS FOR INFORMATION PURPOSES AND IS
SUBJECT TO CHANGE WITHOUT NOTICE.
A COMMENT FORM HAS BEEN INCLUDED AT THE END OF THIS PUBLICATION FOR
READER'S COMMENTS. IF THE FORM HAS BEEN USED, COMMENTS MAY BE ADDRESSED
TO THE DIRECTOR (SYSTEMS ), CENTRE FOR DEVELOPMENT OF TELEMATICS, 39, MAIN
PUSA ROAD, NEW DELHI - 110 005
© 2003 BY C–DOT, NEW DELHI.
Table of Contents
Chapter 1.
Introduction ..............................................................................................................................5
Chapter 2.
Packaging Details .....................................................................................................................6
Chapter 3.
Cable Preparation & Laying ....................................................................................................8
3.1.
Subscriber cable (Internal to the System) ....................................................................8
3.2.
Digital Trunk Cable (Internal to System) ..................................................................11
3.3.
Power Cable ..................................................................................................................13
3.4.
PC Interface Cable Assembly ......................................................................................15
3.5.
Fan Cable (Internal Cable)..........................................................................................17
3.6.
Internal Cable Routing ................................................................................................21
Chapter 4.
Integration with Network ......................................................................................................26
Appendix - 1
Jumper Settings .....................................................................................................................27
Appendix - 2
Specification of PC..................................................................................................................28
Appendix - 3
Software Installation of IVRS................................................................................................30
Appendix - 4
Data Creation for IVRS Routes in C-DOT Systems .............................................................32
Appendix - 5
IOP - PC Connectivity for Line Testing ................................................................................34
Appendix - 6
Interface with Servers............................................................................................................35
Appendix - 7
Power Feed in Case of Non-Availability of N48V.................................................................37
H:\HOME\IVRS\IVRSINMN.DOC
April 26, 2004
Chapter 1.
Introduction
C-DOT Interactive Voice Response System (IVRS) can be easily integrated with the
existing telecom network. It can be interfaced with the network through the normal
twisted pair copper wire (analog line) or through E1 trunk interface (Digital -->
2Mbps). Junction cards are used for analog interface and E1 trunks (maximum of 2)
can be interfaced through Compact Terminal Controller (CTC) card. The system can
cater up to 60 channels simultaneously and can be configured to support many
applications with flexibility in the number of ports assigned to each application. The
system is designed with state of the art Digital Signal Processing (DSP) technology.
INSTALLATION MANUAL
5
Chapter 2.
Packaging Details
The C-DOT IVRS is available in the following configurations.
1.
30 channel IVRS
:
Using 4 nos. of junction cards
or
1 no. of E1 trunk
2.
60 channel IVRS
Using 4 nos. of junction cards
and
1 no. of E1 trunk
or
Using 2 nos. of E1 trunks
The system has the following cards
1.
APC-CTCA01/0-S11
2.
APC-ASVA27/H-B00
3.
APC-JUN081/T-S03
4.
APC-EPU874/F-S02
5.
APC-IXCA49/T-S01
(Auxillary card)
6.
APC-IVBA47/F-M00
(Backplane)
The quantity of JUN & ASV cards are site dependent. Atleast one each of, ASV,
CTC and EPU should exist for E1 interface and additionally JUN card and for
analog interface alongwith RS232 cables to bring up the system.
6
C-DOT IVRS
PACKAGING DETAILS
IVRS HARDWARE EUIPAGE
1
E
P
U
2
3
4
5
6
J
U
N
0
J
U
N
1
J
U
N
2
J
U
N
3
7
8
9
10
A
S
V
0
A
S
V
1
11
12
13
C
T
C
Fig. 2.1
Note : One ASV for 30ch is required subject to 2 cards max. Use of JUN
depends on the type of I/F provided at site.
INSTALLATION MANUAL
7
Chapter 3.
Cable Preparation & Laying
In this chapter, preparation of various cables at site are discussed. Certain cables
are prepared in the factory for which the length is known. The details of all types of
cables are covered in this chapter.
3.1.
8
SUBSCRIBER CABLE (Internal to the System)
C-DOT ASSY. NO.
:
ACB-IVRJCMD0-000
DRAWING NO.
:
Fig. 3.1.1
CABLE PART NO.
:
MCA-ICSBZ010-401
CABLE MARKER NO.
:
AAYY
CABLE DESCRIPTION
:
32 Pair cable (4 x 8 pair twisted cable)
CABLE LENGTH
:
Fixed. Ref. Fig. 3.1.1
SOURCE TERMINATION PART NO.
:
MCC-BPCSZ001-301
DESTINATION TERMINATION PART NO.
:
MCC-MDFPZ027-301
SOURCE PLACEMENT
:
As per Table : 3.1.1
TAB. NO. RETAINED (POLARISATION)
:
MODULE 1 : 1
MODULE 2 : 2
DESTINATION PLACEMENT
:
MDF in system
TAB. NO. RETAINED
:
-
ASSEMBLY PROCEDURE
:
Refer Fig. 3.1.2
C-DOT IVRS
INSTALLATION MANUAL
3
SYSTEM SIDE
4
VIEW `A'
2
1
BROWN
BLUE
3
4
BL
AA06
AA05
AA04
BR
AA03
WH
YL
WHITE
H
BR
AA
03
W
CABLE MARKER
YELLOW
ABBR.
1
COLOUR
CABLE UNIT
AA06
2
SL.
NO.
TABLE 3.1.1
BL
AA05
YL
CABLE TIE
SLOT 6A POSITION 1,2
SLOT 5A POSITION 1,2
SLOT 4A POSITION 1,2
SLOT 3A POSITION 1,2
SOURCE
AA04
(SEE TABLE)
MDF IN SYSTEM
DESTINATION
03-06
01-02
SUBSCRIBER CABLE
SYSTEM
TO MDF IN THE
MCA-ICSBZ010-401
32 PAIR CABLE
REFER DOCUMENT ACB-IVRJNMD0-000 (GA)
DIGITAL TRUNK CABLE
YY VALUES TAKES VALUE FROM 01 TO 06 WHERE
\DESIGN\IVRS-IM\IVRSIM-CLA
MODULE 2:2
2. POLARISATION TAB No. TO BE RETAINED = MODULE 1:1
1. THE FIRST MODULE IN THE 2 MODULE HOUSING CATERS
TO 7 PAIRS WHEREAS THE SECOND MODULE CATERS
TO ONE PAIR.
NOTE:
SPARE PAIRS COILED UNDER
INSULATION TAPE / RUBBER
GROMMET
VIEW - A
AA
YY
FIG. 3.1.1
(TYP)
8 PAIR CABLE UNIT
2 MODULE CONNECTOR ASSEMBLY
CABLE PREPARATION & LAYING
9
FIG. 3.1.2
\DESIGN\IVRS-IM\IVRSIM-SCLA
Chapter 3.
10
C-DOT IVRS
CABLE PREPARATION & LAYING
3.2.
DIGITAL TRUNK CABLE (Internal to System)
C-DOT ASSY. NO.
:
ACB-IVRJNMD0-000
DRAWING NO.
:
Fig. 3.2.1
CABLE PART NO.
:
MCA-PVCTPS08-401
CABLE MARKER NO.
:
AAXX
CABLE DESCRIPTION
:
Shielded twisted pair digital cable
CABLE LENGTH
:
Fixed. Ref. Fig. 3.2.1
SOURCE TERMINATION PART NO.
:
MCC-BPCSZ001-301
DESTINATION TERMINATION PART NO.
:
MCC-MDFPZ027-301
SOURCE PLACEMENT
:
As per Table : 3.2.1
TAB. NO. RETAINED
:
TAB NO. 1 FOR MODULE 1
TAB NO. 2 FOR MODULE 2
DESTINATION PLACEMENT
:
MDF
TAB. NO. RETAINED
:
-
ASSEMBLY PROCEDURE
:
Refer Fig. 3.2.1
INSTALLATION MANUAL
11
12
1
2
3
AA02
AA01
3
4
MCA-CBLTZ00-401
CABLE TIE
WHITE
WHITE
WHITE
WHITE
BLUE
ORANGE
GREEN
BROWN
GREY
BLUE
ORANGE
GREEEN
1
3
5
7
1
3
5
7
RED
RED
RED
WHITE
`C' ROW
`A' ROW
HDB3 IN
HDB3 OUT
HDB3 IN
HDB3 OUT
HDB3 IN
HDB3 OUT
HDB3 IN
HDB3 OUT
SIGNAL
NAME
TABLE 3.2.1 : WIRING DETAILS
MODULE 2
2
CABLE
PIN
MARKER NO.
4
1
MODULE 1
SEE NOTE 2
SYSTEM FRAME (SLOT-2)
CONNECTOR A
SLOT-2
CONNECTOR A
SOURCE
PLACEMENT
15 Cms
AA02
AA01
MDF
IN
SYSTEM
DESTINATION
PLACEMENT
MCA-PVCTPS08-401
SHIELDED TWISTED PAIR
DIGITAL CABLE
25 Cms
MCC-BPWCB207-401
FIG. 2
THE WIRE LENGTH SHALL BE AS SHOWN IN THE FIGURE.
4.
6.
DTK 0:1 OF RWC-1 OR DTK 2:3 OF EDT
DTK 0:1 OF RWC-0 OR EDT
FIG. 3.2.1
POSITION 3 - DTK 4:5
POSITION 2 - DTK 2:3
POSITION 1 - DTK 0:1 OF CTC
PLACEMENT AT SLOT-2 CONNECTOR 'A' DEPENDS ON SYSTEM CONFIGURATION
MODULE 1:2, MODULE 2:3
POLARITY TABS TO BE RETAINED AS GIVEN BELOW
SOLDER 32/0.2 MM MULTISTRAND WIRE ON TO THE SHIELD (COPPER BRAID) AT
THE POINT SHOWN AND CRIMP,RING TERMINAL AS SHOWN ON TO THE OTHER END.
3.
5.
SNAP THE HOOD (FIG. 2) ON TO THE CONTACT BLOCK (FIG. 1) SUCH THAT
POLARITY TAB (1) IS TOWARDS PIN 1 AS PER WIRING DONE.
2.
CHASSIS END
\DESIGN\IVRS-IM\IVRSIM-CLA1
MCT-ERRIN017-401
NI 2.5 mm /M6/16
2
MCA-PVCSC512-401
32/0.2mm GREEN
TO MDF IN THE
SYSTEM
10 Cms
RING TERMINAL
POLARISED HOOD
MCC-BPPOH207-401
1. WIRE WRAP THE PAIRS ON TO CONTACT BLOCK PINS (FIG. 1) OF EACH MODULE
AS PER WIRING DETAILS GIVEN.
NOTE:
FIG. 1
CONTACT BLOCK
(WIRE WRAP TYPE)
Chapter 3.
C-DOT IVRS
CABLE PREPARATION & LAYING
3.3.
POWER CABLE
C-DOT ASSY. NO.
:
ACB-MAXLPPA3-000
DRAWING NO.
:
Fig. 3.3.1
CABLE PART NO.
:
MCA-PVCMC041-401
CABLE MARKER NO.
:
AXMC
CABLE DESCRIPTION
:
4 Core multistrand 16/0.2 PVC insulated
CABLE LENGTH
:
15M
SOURCE TERMINATION PART NO.
:
1.
2.
CONN FEM MATE-N-LOCK 4P
MCC-MLFSX202-000
CRIMP PINS FEM
MCC-MPFSC001-000
DESTINATION TERMINATION PART NO.
:
Stripped wire
SOURCE
:
IVRS Auxiliary card
APC-IXCA491T-SXX
TAB. NO. RETAINED (POLARISATION)
:
DESTINATION
:
TAB. NO. RETAINED
:
ASSEMBLY PROCEDURE
:
INSTALLATION MANUAL
N48V MCB
Refer Fig. 3.3.1
13
14
CRIMP PIN FEM.
MCC-MPFSC001-000
TO VMS
AUX. CARD
(AX)
YELLOW
YELLOW-GREEN
BLUE
2.
3.
4.
N48V
CH.-GND
D-GND
N48V-GND
VOLTAGE
FIG. 3.3.1
RED
1.
TABLE : 3.3.1
CABLE COLOUR
PIN
No.
TABULATION FOR CONNECTIVITY:
AXMC
CABLE MARKER
CONN. FEM MATE-N-LOCK 4P
MCC-MLFSX202-000
15m
LENGTH
TO MCB (N48V)
(MC)
\DESIGN\IVRS-IM\IVRSIM-AXMC
AXMC
4 CORE MULTISTRAND 16/0.2 PVC INSLT..
(LENGTH AS PER SITE REQUIREMENT)
MCA-PVCMC041-401
Chapter 3.
C-DOT IVRS
CABLE PREPARATION & LAYING
3.4.
PC INTERFACE CABLE ASSEMBLY
C-DOT ASSY. NO.
:
ACB-IVRACPC0-000
DRAWING NO.
:
Fig. 3.4.1
CABLE PART NO.
:
MCA-PVCMC031-401
CABLE MARKER NO.
:
ACPC
CABLE DESCRIPTION
:
3 Core multistrand 16/0.2
CABLE LENGTH
:
20M (Max)
SOURCE TERMINATION PART NO.
:
1.
DTYPE 9P FEM CONN SLDR BKT
MCC-DCFXST09-000
2.
DTYPE 9 PIN HOOD
MCC-DHXXXT09-100
1.
DTYPE 9P MALE CONN SLDR BKT
MCC-DCMXST09-000
2.
DTYPE 9 PIN HOOD
MCC-DHXXXT09-100
DESTINATION TERMINATION PART NO.
:
SOURCE PLACEMENT
:
TAB. NO. RETAINED (POLARISATION)
:
DESTINATION PLACEMENT
:
TAB. NO. RETAINED
:
ASSEMBLY PROCEDURE
:
INSTALLATION MANUAL
IVRS Auxiliary Card
APC-IXCA49/T-SXX
PC - RS232C SERIAL PORT
Refer Fig. 3.4.1
15
16
5
1
9
6
5
5
GND
20m (MAX.)
ASV0
ASV1
J1
J2
SOURCE TO BE
CONNECTED AT
AUXILIARY CARD
ACPC
FIG. 3.4.1
PC I/F CABLE FOR ASV & ASV1 TO PC
GREEN
RED
BLACK
LENGTH
CABLE MARKER
COLOUR OF
WIRE
ACPC
(* NO. OF PC I/F CABLE REQUIRED = NO. OF ASV CARD EQUIPPED IN A IVRS SYSTEM)
3
3
Tx
2
2
Rx
PC
AC
(DTYPE FEM) (DTYPE MALE)
TABULATION FOR CONNECTIVITY:
TO PC
(PC)
D TYPE 9P MALE CONN. SLDR BKT
WITH D TYPE 9P HOOD
D TYPE 9P FEM CONN. SLDR BKT
MCC-DCMXST09-000
WITH D TYPE 9P HOOD
MCC-DHXXXT09-100
MCC-DCFXST09-000
MCC-DHXXXT09-100
3 CORE MULTISTRAND 16/0.2
(LENGTH AS PER SITE REQUIREMENT)
MCA-PVCMC031-401
\DESIGN\IVRS-IM\IVRSIM-PCCL
TO IVRS
AUXILLIARY CARD
(AC)
Chapter 3.
C-DOT IVRS
CABLE PREPARATION & LAYING
3.5.
FAN CABLE (Internal Cable)
FAN 1 :
C-DOT ASSY. NO.
:
ACB-IVRSF1AX0-000
DRAWING NO.
:
Fig. 3.5.1
CABLE PART NO.
:
-
CABLE MARKER NO.
:
FIAX
CABLE SPECIFICATION
:
-
CABLE LENGTH
:
60 cms (Sleeve length = 60 cms)
SOURCE TERMINATION PART NO.
:
1.
INSTRUMENT COOLING FAN
MCT-MPFAS004-401
2.
SLEEVE SPIRAL 3 mm DIA
MCV-CLSSZ001-401
1.
CONN S/R 3P FEM HOUSING
MCC-SPFSCT03-000
2.
CRIMP PINS
MCC-PIFSC000-001
DESTINATION TERMINATION PART NO.
:
SOURCE PLACEMENT
:
TAB. NO. RETAINED (POLARISATION)
:
DESTINATION PLACEMENT
:
TAB. NO. RETAINED
:
ASSEMBLY PROCEDURE
:
INSTALLATION MANUAL
INSTRUMENT COOLING FAN
IVRS Auxiliary Card (FAN1-J11)
APC-IXCA49/T-SXX
-
17
18
CABLE LENGTH FOR FAN 1 = 60cms.
SLEEVE LENGTH AS PER CABLE LENGTH.
NOTE:
3
BLACK WIRE
2
1
WHITE WIRE
SLEEVE SPIRAL 3mm Dia.
MCV-CLSSZ001-401
RED WIRE
FIG. 3.5.1
COOLING FAN CABLE
F1AX
CABLE MARKER
INSTRUMENT COOLING FAN
MCT-MPFAS004-401
\DESIGN\IVRS-IM\IVRSIM-FCL
CRIMP PINS
MCC-PIFSC000-001
CONN. S/R 3P FEM. HOUSING
MCC-SPFSCT03-000
Chapter 3.
C-DOT IVRS
CABLE PREPARATION & LAYING
FAN 2 :
C-DOT ASSY. NO.
:
ACB-IVRSF2AX0-000
DRAWING NO.
:
Fig. 3.5.2
CABLE PART NO.
:
-
CABLE MARKER NO.
:
F2AX
CABLE SPECIFICATION
:
-
CABLE LENGTH
:
75 cms (Sleeve length = 75 cms)
SOURCE TERMINATION PART NO.
:
1.
INSTRUMENT COOLING FAN
MCT-MPFAS004-401
2.
SLEEVE SPIRAL 3 mm DIA
MCV-CLSSZ001-401
1.
CONN S/R 3P FEM HOUSING
MCC-SPFSCT03-000
2.
CRIMP PINS
MCC-PIFSC000-001
DESTINATION TERMINATION PART NO.
:
SOURCE PLACEMENT
:
TAB. NO. RETAINED (POLARISATION)
:
DESTINATION PLACEMENT
:
TAB. NO. RETAINED
:
ASSEMBLY PROCEDURE
:
INSTALLATION MANUAL
INSTRUMENT COOLING FAN
IVRS Auxiliary Card (FAN2-J10)
APC-IXCA49/T-SXX
-
19
20
NOTE:
BLACK WIRE
3
2
1
WHITE WIRE
SLEEVE SPIRAL 3mm Dia.
MCV-CLSSZ001-401
RED WIRE
FIG. 3.5.2
COOLING FAN CABLE
CABLE LENGTH FOR FAN 2 = 75cms.
SLEEVE LENGTH AS PER CABLE LENGTH.
F2AX
CABLE MARKER
INSTRUMENT COOLING FAN
MCT-MPFAS004-401
\DESIGN\IVRS-IM\IVRSIM-ECC1
CRIMP PINS
MCC-PIFSC000-001
CONN. S/R 3P FEM. HOUSING
MCC-SPFSCT03-000
Chapter 3.
C-DOT IVRS
CABLE PREPARATION & LAYING
3.6.
INTERNAL CABLE ROUTING
i)
Fan cable routing
Refer Fig. 3.6.1
ii)
MDF cable routing
Ref. Fig. 3.6.2
iii)
Backmount wiring details for subscriber and trunk cables
Ref. Fig. 3.6.3
iv)
External cable routing
Ref. Fig. 3.6.4.
INSTALLATION MANUAL
21
INSTRUMENT COOLING FAN
MCT-MPFAS004-401
22
\DESIGN\IVRS-IM\IVRSIM-FCR
FIG. 3.6.1
FAN CABLE ROUTING
(REAR VIEW)
FAN-2
ASU-IVRECAF2-000
MCA-CBLTZ001-401
CABLE TIE 100mm
NON-RELEASABLE
FAN-1
ASU-IVRECAF1-000
CABLE TIE 100mm NON-RELEASABLE
Chapter 3.
C-DOT IVRS
INSTALLATION MANUAL
RUBBER GROMETS ARE TO BE PLACED AT THE CABLE
ENTRY POINTS IN THE BACK MOUNT FRAME OF MDF
NOTE :-
\DESIGN\IVRS-IM\IVRSIM-MCR
FIG. 3.6.2
MDF CABLE ROUTING
(REAR VIEW)
IVRS AUXILIARY CARD
APC-IXCA49/T-SXX
IVRS MOTHERBOARD
APC-IVBA47/F-MXX
DIGITAL TRUNK CABLE ASSY
ACB-IVRJNMD0-000
SUBSCRIBER CABLE ASSY
ACB-IVRJCMD0-000
TO BE GROUNDED TO THE
MOUNTING HOLE OF THE MDF
MDF ASSEMBLY
CABLE PREPARATION & LAYING
23
Chapter 3.
FIG. 3.6.3
BACKMOUNT WIRING DETAIL FOR SUBSCRIBER AND TRUNK CABLE
(TOP SIDE OF IVRS)
\DESIGN\IVRS-IM\IVRSIM-BWD
24
C-DOT IVRS
INSTALLATION MANUAL
PC I/F CABLE ASSY
\DESIGN\IVRS-IM\IVRSIM-ECC
C
FIG. 3.6.4
EXTERNAL CABLE ROUTING
(REAR VIEW)
TO COM2 OF PC
AXM
TO MCB N48V
A X MC
ACB-IVRACPC0-000
POWER CABLE ASSY
ACB-IVRAXMC0-000
CABLE PREPARATION & LAYING
25
Chapter 4.
Integration with Network
It is assumed that the user has received the system in the following manner :
♦ Motherboard fixed to the card frame.
♦ Fans & MDF mounted in the system
♦ Subscriber & Trunk Lines routed from motherboard to MDF.
♦ Auxiliary card placed in slot no. 14 (Motherboard backside).
•
All other cards (CTC, ASV, EPU, JUN), Power and RS232 cables are
available.
N/W DIAGRAM
PC
C-DOT
IVRS
PSTN
N/W
! TGP Routes between
IVRS & PSTN switch
!
!
!
Fig. 4.1
The IVRS must be connected to the switch using analog/digital trunk with standard
trunk group parameters. Routes for different applications in IVRS are to be created
in the switch side. Please refer to IVRS user manual for administration/data
creation of IVRS applications in the PC. The application software installation
procedure is explained in Appendix-3 of this installation manual.
26
C-DOT IVRS
Appendix - 1
Jumper Settings
1.
2.
APC-ASVA27/H-B00
Position
Pins to be shorted
W4
1-2
W5
(Not used)
W6
2-3
APC-CTCA01/O-S11
W1 ! Open when EPROM is used
W1 ! To be shorted when EPROM is not used (Flash is used)
INSTALLATION MANUAL
27
Appendix - 2
Specification of PC
•
INTEL Pentium-IV or latest @1.2GHz or above
•
256MB SDRAM and above (expandable)
•
Minimum 4 PCI and 1 AGP Slots
•
40 GB SCSI/IDE Hard Disk or above
•
4MB AGP Card or above or inbuilt display card
•
104-Key Windows’98 Keyboard or above
•
Two RS-232 Serial Ports (4 COM PORTS optional)
•
One Enhanced Parallel Port EPP / ECP
•
PS/2 or USB Mouse Port
•
1 Microsoft Mouse (PS/2) or USB
•
15” SVGA Colour Monitor (Non-Interlaced)
•
1 Ethernet interface Card 10/100 Mbps Autosensing with 2
PORTS (optional – for Fault Reporting System interface)
•
1.44 MB FDD
•
52x and above CD ROM or equivalent DVD Drive
•
Ultra Wide PCI SCSI Card – 1 No.(optional)
•
1.2 GB Cartridge Tape or DAT Drive (optional-for back-up)
•
PC Microphone (for recording announcements)
•
Multimedia Kit (for announcements and playback) with in built
or add on Sound Card and Speakers.
•
2 MODEMS – Class 2 or above for Line Testing and FAX
(Optional)
•
Windows NT 4.0 work station with all latest service packs/
Windows 2000 Professional with all latest service packs.
•
WINFAXPRO 10.0 or latest version (SYMENTEC).(optional for
faxing) .”
.
SPECIFICATION OF UPS (Uninterrupted Power Supply) FOR PC
28
C-DOT IVRS
SPECIFICATION OF PC
•
Online UPS of rating 0.5 KVA (MINIMUM)
POWER SOURCE FOR SYSTEM HARDWARE (Optional)
•
AC-DC converter with -48V 2A output - connected to UPS (in case -48V is not
available).
INSTALLATION MANUAL
29
Appendix - 3
Software Installation of IVRS
Insert IVRS installation CD in CDROM drive and open the windows explorer
a)
Installing C-DOT IVRS Application
1.
Go to the folder Net setup and double click the setup icon.
2.
Select 'continue' to install the IVRS application.
3.
Enter the Name of the Supervisor and the Organisation then click
'OK'.
4.
Select 'OK to confirm the name of the supervisor and the organization.
5.
Accept the default folder displayed by the setup program (i.e. cdotivrs).
The drive can be changed to d: or e: as required.
6.
Press the personal computer icon to install all files for IVRS.
7.
Choose the default program group (CDOT IVRS) and press 'continue'.
8.
If C-DOT IVRS has been installed in a folder other than
C:\CDOTIVRS, then change the file properties of cltrans.pif file after
installation.
9.
b)
30
i)
Right click the cltrans.pif file, click properties
ii)
Go to the program tab, change the command line parameter to
the folder where you have installed CDOT IVRS.
Select restart windows when prompted.
Creating Data Source Names
10.
Run the obdcsetup.exe file from cdotivrs folder.
11.
Enter the full path where cdotivrs application is installed, as given in
step 5 earlier, for example, C:\cdotivrs.
12.
Enter the full path where commandir application is installed, for
example, e:\comtran.
C-DOT IVRS
SOFTWARE INSTALLATION OF IVRS
c)
13.
Enter the full path where subscriber master file is available. For
example, e:\tele
14.
Click the 'Go' button and go through the list box to know whether all
data sources have been created successfully or not. Failed ones are
shown as "not done". It means that drivers are not installed properly.
To install the drivers again repeat the process from step1.
Importing the Registry
15.
d)
e)
Go to the cdotivrs folder and double click the cdotivrs.reg file.
Installing the FAX Software
16.
Go to winfac folder and double click the setup icon.
17.
Select "Agree".
18.
Select all default values and make sure modem is connected and is
turned on.
19.
Select Restart windows when prompted.
Executing the Application
Before running the application make sure that all the data sources are
created properly as told in step (b).
20.
Run the cdotivrs.exe and configure the system by equipping the
Junction cards/DTK and map the ports to the required applications
21.
Run the cdotlinetester.exe only if any of the ports are mapped to FCS
application.
22.
Run dataman.exe to see log reports and to input data to the system.
*
INSTALLATION MANUAL
Create a batch file that copies submas.dbf from Novell server to
cdotivrs server and put this batch file in scheduler with
frequency everyday.
31
Appendix - 4
Data Creation for IVRS Routes in
C-DOT Systems
•
Identify the analog/digital trunks which are free.
•
The trunk group can be created as follows in crp,
<cre-tgp
32
TGP-NO
: XX
TGP-NAME
: IVRS-OG
TGP-STA
: OG
LIN-SIG
: DR2-CAS3 for Digital Trunk
REG-SIG
: MOD-R2
[MF-SIG]
: Fully Compelled
[CGS-NO]
: ↵
[CGS-NAME]
: ↵
[ROD]
: 1
[Trunk-Priority]
: ↵
[Prefix-Digits]
: ↵
[Pad-Lev]
: ↵
[TGP-TYP]
: Ord
[CAMA]
: ↵
[TGP-FACILITY]
: ↵
[DGT-SZFD]
: ↵
[RNG-DWN]
: ↵
[DIAL-TON]
: ↵
C-DOT IVRS
DATA CREATION FOR IVRS ROUTES IN C-DOT SYSTEMS
AC-STA
: 2 WP
[AC-INFO]
: ↵
[TGP-CAT]
: ↵
[HNT-TYP]
: ↵
[SIG-INF]
: ↵
[CONF-CHK]
: ↵
[ECHO-SUP]
: ↵
[SAT-IND]
: ↵
TEN
: BM-RACK-FRM-SLOT-CKT
[TEN-NO7]
: ↵
EXECUTE
Route :
<cre-rout : ROUT-CODE : 198 (Say)
Rout-Flag
: 1 - cnb-na-ga
2 - cnb-na-ga
Crg-rtn
: 1-x* & 2-x & . . .
Dig-LGT
: 3
TGP-choice
: 1-y & 9-y & 10-y & 12-y
Execute
y - TGP towards IVRS
x! Crg-rate-no with/without charging +NRML RING
* - Depends on the service (Charging)
Routes for other services like Billing Enquiry Service, Payment Reminder Service,
changed no. announcement, etc are to be created in the similar manner.
An incoming trunk group is also to be created for calls from IVRS to the system. The
tgp data is similar to that of the O/G tgp except the tgp-status parameter which is
to be defined as incoming.
INSTALLATION MANUAL
33
Appendix - 5
IOP - PC Connectivity for Line Testing
•
This can be done by connecting the IOP serial port and the PC comm. port with
the help of a RS232 cable. The system (IOP) should have an opr account named
as 'ivrs' and passwd 'ivrs'. This can be created as follows :
<Add-opr
34
Opr-Name
:
ivrs
Grp-Name
:
admin
New-Pwd
:
ivrs
Ver-Pwd
:
ivrs
A-Class
:
9 (Charge calendar Mgmt display) & 22 (command file
related commands)
M-Class
:
7 [tst-trm] Terminal maintenance routining commands
C-DOT IVRS
Appendix - 6
Interface with Servers
1.
Interface with Commandir Server
The IVRS PC can be made as part of the commandir network so that data updation
can be carried out in the commandir server from IVRS PC. The connectivity is
shown in Fig. A6.1. Please refer to Annexure-D of IVRS user manual for further
details on this.
IVRS PC
HUB
COMMANDIR
SERVER
T1
T2
T3
TERMINALS
Fig. A6.1
Establish the connection between NT machine and the Novell Server using GSNW
(Gateway Client Service for Netware) service which is available in Control Panel.
(You should be able to access the Novell Server from NT Machine).
Log on to the Novel Server and map SYS: to some drive (say F:)
INSTALLATION MANUAL
35
Appendix
2.
Interface with TRA Server
I V R S PC
T R A Server
RS232
Fig. 6.2
The IVRS PC can be interfaced or the TRA server through the COM Port.
This can be used for data porting (transfer). For this Teraterm software is to
be installed in the PC. Please refer IVRS user manual for further details on
this.
36
C-DOT IVRS
Appendix - 7
Power Feed in Case of Non-Availability
of N48V
In certain circumstances it may be required to install the IVRS where N48V supply
is not available. In such cases, an adapter (which converts 230V AC into -48 DC)
can be used to cater the power requirement of IVRS. The setup is shown in Fig. 7.1.
POWER FEED IN CASE OF NON AVAILABILITY OF N48V
AC
230V AC
DC
C-DOT IVRS
Converter
48V
*
PC
* Range ! 42V to -56V
Fig. 7.1
INSTALLATION MANUAL
37
System
Practices
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