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Billing Module
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font. On the alignment tool, select font "Courier" or "Lucida" and font size "12". That should fix the
alignment problem (you can try other fonts if it doesn't, but these usually work best).
How can you tell if it's a font problem? It's all about spacing!! Proportional fonts will jumble together
on the left side. Non-proportional will be evenly spaced, even if not fully aligned. Once you have the
correct font selected (non-proportional), you can move on to aligning the printout.
In order for the claims to print (or export) they have to be in a "fixed-width" or “monospaced” font (just
like a typewriter... each key’s character takes up the same space on the paper). Monospaced fonts
are often used in software programs that contain tables, charts, graphs or any place where
maintaining vertical alignment of characters is mandatory.
Sometimes, the default Courier font does not work on certain computers (likely because it was
replaced by a another software application on your computer). In order to make the form print (or
export) properly, take the following steps:
(1) open a claim form
(2) click Align at the top
(3) select the FONTS button
(4) from the list, choose one of the following fonts:
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