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Technical Support Options
Product Name:
OnTime
OEM distributed:
If the product came installed with a computer or device or bundled with
another software application, the hardware manufacturer or software vendor
provides technical support and assistance for this software. Please contact the
manufacturer directly for support.
Support Info Online:
http://www.ontime360.com/Support.aspx
OnTime Subscriptions:
Product support may be included with your Vesigo Studios OnTime
subscription. Please visit http://www.ontime360.com/Support.aspx for details.
Conditions:
Vesigo Studios support services are subject to then-current prices, terms, and
conditions, which are subject to change without notice.
Professional Support Options
Support Option
Self-Support
For self-help tools and content specific to OnTime,
visit http://www.ontime360.com/Support.aspx
OnTime System Community
Visit the OnTime community center to communicate
online with others about OnTime applications at
http://help.ontime360.com/
Incident-based support
Assisted Support from Vesigo Studios for break/fix
solutions
Submit your incident online at
http://www.ontime360.com/Support.aspx
Benefits of Service
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Knowledge Base articles
FAQs
Support Webcasts
Many other online resources
Information provided on:
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Deploying
Installing
Managing
Troubleshooting
Real world experience
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Issues that cannot be resolved in the
community forums
Business critical support issues
Quick fix needs
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Phone support: 541-326-4200
OnTime User Guide. © 2015 Vesigo Studios.
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