Download Direct Debit Handbook

Setting up a New Direct Debit
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OO Enter payer’s details
OO As it is a person other than your customer paying the direct debit, the direct debit confirmation
letter will be sent to this person/address
Enter the full name and address of the payer, please include postcode.
Step 2:
OO Confirm that you are speaking to the account holder and select YES to proceed. If you are not
speaking to the account holder you cannot proceed unless you have authorisation from the
account holder, for example power of attorney or written permission
OO Enter the account holder’s name, select NEXT to proceed.
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