Download Rotas and Availability - Configuration - 2059

Response Conditions
Response Conditions is were the user would setup the ‘Incident Conditions’ drop down list in the Response Profile window
in Service Delivery Profile.
The setup as follows:
•
Global Navigator Menu
•
Click onto Incident Command
The Incident Command is now in the menu toolbar
•
Scroll down to Configuration
•
Click onto Response Conditions
The Incident Groups window will appear – as shown -
If there is nothing in the window
Click onto the ‘Paint Brush’ icon
If any entries that where previously entered will appear in the
‘Incident Group’ window – as shown –
Click onto the ‘New’ button
Enter a ‘Incident Conditions Code’
Enter the ‘Description’ of the ‘Code’
Click onto the ‘OK’ button
SOPHTLOGIC – COMMERCIAL IN CONFIDENCE
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