Download TSP Edge User`s Manual

TSP Edge User’s Manual
TROUBLESHOOTING
If your question is not answered below, please check the FAQs on the Teltone
website (www.teltone.com).
Icon:
Problem:
Solution:
Error message “Communication error to unit ‘name’ Transmit Failure”
1. Check that the Edge is powered up and running.
2. Check the console connection. The console cable should connect
between the Console jack on the Edge and a serial port on the PC, using
a DB9 or DB25 adapter.
3. Check the Unit definition. The definition for the Edge you are
attempting to communicate with should define the same serial port
which you are using to connect to the Edge.
4. Initialize the Edge. Select Initialize on the Units menu, and select the
name of the unit you are attempting to connect to.
Any time there is a communication error to the Edge, you MUST INITIALIZE
the Edge to re-establish the connection. On the PC software go to Units,
Initialize, and select the name of the unit you are attempting to connect to.
Initialization takes place automatically if you edit a Unit. Any Control Sets
which were active within that unit will need to be disabled and then re-enabled.
Problem:
Error message “Cannot connect to unit ‘name’. Serial port already in use by
‘name’.”
Solution:
Two or more Units within the current project are defined to use the same serial
port connection. Edit one of the Units and assign a different serial port.
Any time there is a communication error to the Edge, you MUST INITIALIZE
the Edge to re-establish the connection. On the PC software go to Units,
Initialize, and select the name of the unit you are attempting to connect to.
Initialization takes place automatically if you edit a Unit. Any Control Sets
which were active within that unit will need to be disabled and then re-enabled.
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