Download DirectAccess Online Tool

WELCOME
...from Baxter’s HomeCare Services team.
Whether we are taking orders, delivering products or answering your questions, our job is to
assist you and your patients with home dialysis needs. We will work with you to set up new
patients, maintain patient prescriptions and order/deliver your patient’s dialysis supplies.
Baxter provides consistent, high quality products and services to our home patients and health
care professionals. The cooperation between you and Baxter are key components of success.
There are several key interactions you will experience with Baxter’s HomeCare Services team,
including the following:
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New Home Patients
Basic Services
Other Patient Orders & Changes
Other Patient Services
Center Professional Needs
Because many of these interactions apply to both home patients and health care professionals,
you will find information applicable to both audiences in our Going Home with Confidence
booklet. For information specific to health care professionals, we have the DirectAccess online
tool which was designed to help you manage your patients more efficiently than ever before.
The sections in this guide provide step by step instructions on how to use the DirectAccess
online tool. This is the preferred vehicle for health care professionals to manage home patient
transactions with Baxter.
We strive to deliver superior service that promotes value and makes a meaningful difference in
our customer’s lives.
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