Download Capability Analysis - 2059
Transcript
As you can see the ‘Di’s Incident Group’ has now been entered into the Incident Groups window To see where the Incident Group is used Go to Service Delivery Profiles window – Click onto option – Click onto Amend – Click onto the Incident Groups arrow. ‘Di’s Incident Groups’ will be in the drop down list. SOPHTLOGIC – COMMERCIAL IN CONFIDENCE PAGE: 8