Download SurveyMonkey User Manual

SurveyMonkey User Manual
1. Send through own email client
pg. 35
- Adding manual entries
pg. 35
2. Post on your website
pg. 35
3. Embed survey or create popup invitation
pg. 36
4. Post the survey on Facebook
pg. 36
5. Send through SurveyMonkey Email
pg. 37
i.
Upload emails to a list
ii.
Compose a message
iii.
Send a reminder email
iv.
Add new invitees to list and send message
v.
Send a 2nd message to the same survey/Use custom criteria
vi.
Track the emails by status ± responses, no response, opt outs
vii.
Export emails from the collector ± including opt out & bounced emails
viii.
Edit email addresses in an existing list
IV. Analyzing & Exporting Data ««««««««««««««««««« pg. 41
1. Browse respondents to edit or delete
- Response Type
2. Creating filters
i.
Filter by response
ii.
Filter by properties or collectors
iii.
Managing multiple or saved filters
3. Cross tabs
4. Exporting data & creating custom charts
5. Sharing survey responses
6. Custom reports & sharing data
pg. 42
pg. 43
pg. 46
pg. 46
pg. 48
pg. 49
pg. 49
pg. 50
pg. 55
pg. 56
V. My Account «««««««««««««««««««««««««« pg. 58
1. Share an account
2. Change emails on account
3. Change time zone on account
4. Change the account subscription or credit card
5. Transfer a survey to another account
6. Creating folders and moving surveys
7. The Address Book
8. Tracking the identity of respondents
9. SSL encryption
10. Cancel an account
11. Security
pg. 58
pg. 59
pg. 59
pg. 60
pg. 61
pg. 62
pg. 63
pg. 64
pg. 66
pg. 67
pg. 68
VI. Conclusion «««««««««««««««««««««««««« pg. 70
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