Download RoboScan Pro 918

appendix c
TR O U B L E S H O O T I N G
Problem
Probable cause(s)
No power to fixture.
One or more of the fixtures is Primary fuse blown.
completely dead.
Secondary fuse(s) blown.
Remedy
Check that power is on and cables are plugged
in.
See “Changing voltage and frequency settings”
on page 17.
Filter/power protection fuse blown.
The controller is disconnected from the
Connect controller.
Fixtures reset correctly but all data link.
respond erratically or not at XLR pin-out of the controller does not
Install a phase-reversing cable between the
all to the controller.
match pin-out of the first fixture on the link
controller and the first fixture on the link.
(i.e. signal is reversed).
Fixtures reset correctly but
some respond erratically or
not at all to the controller.
Magnetically indexed effect
resets correctly but wanders
after fixture reaches operating temperature.
No light and “LERR” error
message displayed.
Bad data link connection
Inspect connections and cables. Correct poor
connections. Repair or replace damaged
cables.
Data link not terminated with 120 Ω
termination plug.
Insert termination plug in output jack of the last
fixture on the link.
Incorrect addressing of the fixtures.
Check fixture address and protocol settings.
One of the fixtures is defective and disturbs data transmission on the link.
Bypass one fixture at a time until normal operation is regained. Do this by unplugging the
XLR in and out connectors and connecting
them directly together. Have the fixture serviced by a qualified technician.
XLR pin-out on fixtures does not match
(pins 2 and 3 reversed).
Install a phase-reversing cable between the fixtures or swap pins 2 and 3 in the fixture that
behaves erratically.
Effect wheel or magnetic sensor requires Disable effects feedback (page 13). Contact
mechanical adjustment.
Martin technician for assistance.
The ballast and transformer settings do
Disconnect fixture. Check ballast and transnot match local AC voltage and frequency. former settings and correct if necessary.
Lamp blown
Disconnect fixture and replace lamp.
Lamp not installed
Disconnect fixture and install lamp.
Fixture is too hot.
Allow fixture to cool.
Reduce ambient room temperature.
Recalibrate temperature sensors.
Lamp cuts out intermittently.
The ballast and transformer settings do
Disconnect fixture. Check ballast and transnot match local AC voltage and frequency. former settings and correct if necessary.
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RoboScan Pro 918