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Camera Image Not Appearing In Scanning Window Not seeing an image when attempting to scan? This help document will address several common causes of this issue and provide solutions. In some instances, based off of your answers to the questions asked, you will be asked to follow a new link; worry not! All links will open in a new tab or window and will include navigation back to this document. Short on time? Call us (951-739-0186) Has the GradeCam plugin been installed? If your GradeCam window looks similar to the one above, you have not yet installed the GradeCam Plugin. Please select the appropriate link for your operating system: 'Install GradeCam Plugin for PC' or 'Install GradeCam Plugin for Mac. Unable to download the plugin? Please contact your district or Site tech department for further assistance. Assessment Scanning Page 4