Download Di551

Di551
Solution ID
Controller - no or slow print, scan failure, garbled data, lockup
TAUS0900369EN*
Solution Usage
Description
Garbled prints using the PCL driver.
Solution
CAUSE: Corrupted printer driver.
SOLUTION:Delete the printer,the driver andthe port.Download the latest PCL driver for this equipment (version v3.802.207.2).Re-create the printer.
Notes :
1.Please see the attached sample of the garbled output. To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free
from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html .
2. The latest print drivers are available via the Konica Minolta Download Selector. Access the Selector from the the KMBS public site (
http://www.kmbs.konicaminolta.us ) Support & Drivers tab or from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers,
Firmware and more'.
SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD
Copyright 2009, Konica Minolta Business Solutions U.S.A., Inc.
June 2009
2