Download iAPPS Content Manager User Guide

346
FREQUENTLY ASKED QUESTIONS

open while still viewing the Admin interface, make sure that you use two different
browsers. Otherwise you may corrupt the iAPPS session, which can affect your
content.
If you tried to make content “invisible” and you still see it, you may still be in
editing mode in Site Editor. Make sure that you are looking at the View as Live
version of the site. Because you still need to be able to see content in order to
make it visible in the future, it will still show in Site Editor, even when it is set as
invisible on the site.
Content delays may also relate to caching. Because websites often have so much data,
information drawn from databases is often pre-loaded or “cached” to improve response
times for users. If you made changes to the site between “refreshing” this cache
(clearing all the information and reloading it from the database) your changes may not
appear. An installation Administrator can change the caching for the site. Also see the
Commerce User Manual for more information on caching.
I am having issues with the Site Editor. The formatting is not what I expect.
Instead of pasting in content from MS Word directly, consider uploading and “cleaning”
your text to strip out existing “hidden” formatting which often accompanies text from wordprocessors, spreadsheets or other websites. Use a button in the upper-left corner such
as the “Paste as Text or “Strip Format” while placing text in the container.


If you know some HTML, you can use the HTML
editor to make changes.
Code Snippets make formatting easier for material
you use regularly and want to appear the same way
every time. You can add code snippets yourself or
your developer can also add them. See Managing
Content Areas for more information.
iAPPS® Content Manager User Guide