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14 Note
that this table is an example. You will need to adapt it to report the actual data collected.
Tullis, T. & Albert, W. (2008). Measuring the User Experience. Burlington, MA: Morgan
Kaufman (p. 149).
15 See
EFFECTIVENESS
All participants were able to complete task in a timely manner with minimal errors.
EFFICIENCY
All participants found that the system is user friendly and they were able to find patient info
very quickly, with out having to leave the current screen they are working in.
SATISFACTION
Over all the system meets the needs of an EHR it is easy to learn and goes above and
beyond expectations
MAJOR FINDINGS
All participants found that the system was easy to navigate
AREAS FOR IMPROVEMENT
In the document management patients with a lot of documents it takes longer to load the
page would like to have a folder to put older documents. On the workbench under the task or
report would like to be able to pull up patient demographics. The areas with the lowest
efficiency rates were related to medication entry and Clinical Decision Support, and these are
rated as higher priority items for us to address.
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