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VORTEX Ultra Flow & Ultra Flow lite SAMPLING PUMPS Handbook Fault Finding 5. FAULT FINDING Typical problems are shown in the following table. Symptom Possible Cause Pump does not switch Battery fully discharged or ON or run (Green LED unserviceable. not lit). Wiring loom disconnected at some point / Fault on joint. Circuit / Keypad failure. Pump does not run Pump or motor seizure. (Green LED lit). Broken wire or worn brushes. Pump runs but no air Diaphragm rubber split. drawn. Tubes between pump and outlet split or disconnected. Pump runs but cannot Leak on pump assembly. achieve desired flow Dirty or damaged valves. rate. Inlet filter clogged. Excessive pressure drop. Red error LED lit or Battery voltage too low. flashing. Excessive pressure drop or high pump current. Flow rate not mainIncomplete charge. tained through full Battery below capacity. working shift. Service Hint Recharge for 14 hours. Locate & resolder. Return for repair. Replace pump / motor. Repair connection. Replace. Replace. Locate & Correct. Clean / Replace. Remove & Clean. Check sample filter. Recharge battery. Remove pressure load / Repair pump. Re-charge. Fully charge & check voltage which should be 13 - 15 V. If below this range, check the output from the charger. It is typically 14 V at full charge. If this is correct, replace the battery. High current consumption Locate & correct. due to mechanical defect in pump. Filter disc clogged. Replace. Calibration adjustment Adjust the CAL required. control Page 10 of 12