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Problem You cannot answer incoming calls. Possible Cause Possible Solution Go to Settings > Call You have activated Call >Call Barring, and Barring. then select Cancel All Barring. Go to Settings > Call You have activated Call > Call Barring, and Barring. then select Cancel All Barring. You cannot make Go to Settings > outgoing calls. You have activated Fixed Dialing Numbers. Security > Fixed Dialing Numbers and select Status to turn this feature off. You have entered an PIN is blocked. incorrect PIN three consecutive times. Unable to enter information into the phone book. Contact the service provider for a PUK code to unlock the SIM card. The phone book’s Delete unnecessary memory is already full. data. 68