Download Eye / Gaze tracking system Client Software User Manual

7.16 Can’t see the web user interface
The local web pages interface should be accessible using the URL:
http://xlabs:9522
If the pages are not accessible, the system may need to be reinstalled.
However, “xlabs” is simply an alternative way of addressing your local computer. Try to access
the web pages using:
http://localhost:9522
http://127.0.0.1:9522
If these alternative URLs work, then the HOSTS file does not correctly redirect xlabs to
localhost. This can be fixed by adding the appropriate entry.
If the local web pages are not accessible using any of the URLs above, the local web service
may not be running. The web service is scheduled to run on startup in all operating systems. In
Microsoft Windows, the web service is run as a system service named “xLabsWebServices”. In
Apple OSX and Linux, the web service runs as a system daemon. Reinstalling may fix this
issue. If not, please contact us for individual support.
7.17 Toolbar doesn’t respond (e.g. can’t change graphics mode)
This problem is usually due to the local web service not running. In this case only very limited
functionality is available to allow normal web browsing. Check that the local web pages are
accessible, and follow the instructions in the section above titled “Can’t see the web user
interface”.
7.18 Feedback & more help
We’re always trying to improve the system. Please let us know if you have any suggestions,
tips, questions or need some help! Email us with [email protected]
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