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A. Technical Support ...................................................... 171 B. Troubleshooting.......................................................... 172 B.1. B.2. B.3. B.4. General Problems.......................................................................................172 Power-up Problems....................................................................................172 Reload/Boot Problems ...............................................................................173 Operational Problems ................................................................................173 C. Connector Specifications ........................................... 175 C.1. C.2. C.3. Connect Ethernet .......................................................................................175 Connect Power...........................................................................................175 Connector Diagrams ..................................................................................175 C.3.1. Ethernet Connector .......................................................................175 C.3.2. Serial Connector ...........................................................................176 C.3.3. IQeye3xx/IQeye6xx Relay I/O Connector ...................................176 C.3.4. IQeye3xx/IQeye6xx Power Connector.........................................176 D. Reloading Software .................................................... 177 D.1. D.2. D.3. Overview ...................................................................................................177 Reloading with VisiCon ............................................................................177 Manually Reloading Software ...................................................................177 D.3.1. Downloading New Software ........................................................177 D.3.2. Reloading via FTP........................................................................178 D.3.3. Reloading by TFTP ......................................................................179 E. Lenses .......................................................................... 180 E.1. E.2. Overview ...................................................................................................180 Lens Selection............................................................................................180 E.2.1. Imaging Chip Size (format) ..........................................................180 E.2.2. Focal Length .................................................................................181 E.2.3. Lens Mounts .................................................................................181 E.2.4. Depth of Field ...............................................................................182 E.2.5. Iris (aperture) ................................................................................182 F. Declarations of Conformity ....................................... 183 F.1. F.2. F.3. F.4. UL Power Source.......................................................................................183 Canadian Emissions Statement..................................................................183 CE Statement .............................................................................................184 RoHS Statement.........................................................................................186 Warranty .......................................................................... 187 Index ................................................................................. 188 Page 8 of 190