Download HF2 User Manual - Zurich Instruments

1.2. Software Installation
functional computer connection is established. The HF2 Instrument is now powered on, and ready
to be used.
With the installation of the LabOne package, you will be able to access the documentation:
Windows → Zurich Instruments → Documentation → User Manual HF2.
Windows ziControl Installation
1. Start the msi windows installer
2. Choose the destination directory for the ziControl software, by default:
C:\Program Files\Zurich Instruments\ziControl
and for the National Instruments products, by default:
C:\Program Files\National Instruments
Click on "Next".
3. License agreement for National Instruments Software. The installer package contains the
LabVIEW Run-Time Engine by National Instruments, which is free of charge. This Run-Time
Engine must be installed on any Windows system where you plan to run executables that were
built with the LabVIEW Application Builder. If you accept the license click on "I accept the
license agreement" and click on "Next".
4. Summary of the installation, click "Next" to proceed to start the installation.
5. Click "Finish" to finish installation. All the required software in now installed on the computer.
Note
If you encounter problems regarding the application font, go to the installation directory of
ziControl and adapt the font settings in the configuration file ziControl.ini. Alternatively, you
can also start the application ziFontConfig.exe (located in the installation directory) with
elevated access rights in order to adjust it automatically.
64-bit Windows Installer Issue
In seldom cases the Windows Installer Service may be corrupted resulting in error message:
The Windows Installer Service could not be accessed. This can occur if
the Windows Installer is not correctly installed. Contact your support
personnel for assistance.
Assuming the Windows Installer itself is installed (which is the case on most Windows systems),
this problem can be caused by the 32-bit service being started instead of the 64-bit version. To
resolve this issue, the following steps have to be performed:
1. Start the cmd command prompt with administrator privileges.
2. Run the command net stop MSIServer in the cmd window to stop the service.
3. Run the regedit Windows Registry Editor.
4. Locate the key
HF2 User Manual
Revision 30817
Zurich Instruments
16