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AHA Instructor Set-Up Before you begin, please ensure that you have provided your HealthStream Representative or Implementations Specialist with the following information on your BLS instructors to be set- up in the HeartCode HLC Organization. Review the HeartCode HLC Organization section of this guide. 1. At least one instructor should be set- up for your facility whether you are planning to assess BLS skills using an instructor OR if you will be using the voice assisted manikin. • AHA instructor’s name • AHA instructor’s e-mail address • AHA instructor’s User ID • AHA instructor’s password (that will match HLC if possible) • AHA training center address • AHA training center phone number • Type of Instructor (BLS/ACLS) After your initial set-up, please contact customer service at 800-521-0574 or [email protected] to have additional instructors added to the HeartCode HLC Organization. The AHA instructor will be given a User ID and password to input completions at www.healthstream.com/hlc/heartcode. The only function of the HeartCode HLC Organization is to validate skills completions. An instructor does not have to be a HealthStream Administrator to validate student skill checks.Please refer to the section entitled skills check using AHA instructors for details. If you are planning to assess BLS skills using manikins, see details in the section entitled Skills Check Using Manikins. HeartCode BLS Administrator User Guide February 2009 7