Download TRUST ONLINE USER MANUAL

Trust Online Manual 2012
Downloading Results
Similar to the “Export All to File” option mentioned in the previous section, the user
may also be able download data by clicking on the “Save To File” link located on the
right hand side of the results grid.
The results grid only displays the first 15 of the maximum 200 claims that can be
viewed. To page through the 200 claims, click on the greater than sign (>) to view
the next 15 claims or the less than sign (<) to view the previous 15 claims.
The “Save To File” link will export the maximum viewable 200 claims to a
spreadsheet.
For searches that result in greater than 200 claims, select “Export All to File” to
export the claim data to an excel spreadsheet.
The Claim
To view and/or edit claims, search for the claim using the procedures mentioned in
the previous section. From the results grid, click on the Name displayed in the red
font.
After clicking on the Name, a new window will open displaying the claimant’s general
information. The general information is listed under the General tab and will always
be the first page displayed. There are three other tabs: Medical, Deficiency and
Changes.
General Tab
The General page provides a summary of the claim. The information listed on this
page include: Claim Number, Current Queue, Status, Checked Out Date, Checked
Out By, Date Received, Place in Queue, FIFO Number, Alleged Injury, Evaluated
Injury, Jurisdiction, Last Review Date, Attorney, Firm, Assigned To and Firm Passkey.
In addition to this information, the page also provides the user with a number of
buttons that provide several functions.
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