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©2015 IQtronic technologie Europe s.r.o.
New file – it will save it as a new file with a new name.
Open file – it will open the existing file.
Save file – it will save the opened file with the identical name.
The file will have a file extension *.sec and then you can upload the file into the
device.
5.4 IVR Completor subprogram
By using this subprogram, the user can create an own voice help.
It is a simple subprogram that can complete individual audio recordings into a file that
is to be uploaded into the device. You are required to record sounds either by means
of a professional sound studio, doing your own sampling, or by using a voice
synthesizer.
Here you can see the structure applied for voice control.
1. After an action to an incoming call to IVR (Interactive Voice Response) has been
configured, the device will answer this call and start to play gradually audio
recordings; it is required that recordings are numbered correctly from 01.raw up to
xx.raw. The format of recordings is RAW (i.e. uncompressed data with no header
information) MONO, 8 bits and sampling frequency of 11 025Hz, i.e. 11KHz. It is
important that you do not forget to use the digit "0" before digits "1" to "9", and
hence 01.raw is the number of the first recording.
And now, the structure of IVR menu will be described below in order to understand
interaction.
MENU INVITE
Playing the audio recording 01.raw
Welcome to IQ tronic voice selfservice centre
IVRSoundDelay
Playing the audio recording 02.raw
Enter your password and press hash
User enters a 4-digit IVRPIN
Incorrect password 03.raw
Your password has not
been accepted
Ends the call
and confirms by hash.
Out of limit 04.raw
Number of pin attempts
has been exhausted
Ends the call
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