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NetSupport Manager v12.10
Creating a New Group
NetSupport Manager allows you to organise Clients into Groups for
easier access and management. For example, you might group all the
Clients in the Accounts department in to a single group called
Accounts. You can also create Sub Groups which are attached to a
group, this maybe useful if the Accounts department has different
offices, you can then have a sub group for the London Office and one
for the Cambridge Office.
Note: Clients are also grouped by pre-defined criteria, platform and
Client version, in the Auto Group folder in the Tree view.
These groups are fixed and are unable to be changed.
To Create a Group
1. Make sure that the required Clients have previously been
connected as this will store them in the All Computers folder and
make them available for grouping.
2. From the Control Window drop down menu choose
{Group}{New}.
Or,
Click the New icon on the Control toolbar and choose Group.
3. This will display the Create New Group Wizard that will guide you
through the process of adding or removing Clients in your new
Group.
To Create a Sub Group
1. Make sure that the required Clients have previously been
connected as this will store them in the All Computers folder and
make them available for grouping.
2. Select the Group that you wish to attach the sub group to.
3. From the Control Window menu bar, choose {Group}{New}.
Or,
Click the New icon on the Control toolbar and choose Group.
4. This will display the Create New Group Wizard. This will guide you
through the process of adding or removing Clients in your new
Group.
Note: Clients specified in a sub group will also appear in the Group
above it.
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