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User Manual Page 2 Moving a Customer in an Existing Reservation....................................................................................... 18 Editing Customer Information in an Existing Reservation ...................................................................... 18 Adding Additional Billing Items for an Existing Reservation ................................................................... 19 Showing the Account Statement for an Existing Reservation ................................................................ 20 Sending an Email Confirmation for an Existing Reservation ................................................................... 20 Cancelling an Existing Reservation.......................................................................................................... 20 Occupancy Reporting .................................................................................................................................. 22 Filing an Occupancy Report Online ......................................................................................................... 22 Filing an Occupancy Report Offline......................................................................................................... 22 Managing the Property Profile ................................................................................................................... 24 Managing General Property Information ............................................................................................... 24 Editing General Property Photos ............................................................................................................ 25 Managing Custom Email Template ......................................................................................................... 25 Setting Up Integrated Vacancy Search.................................................................................................... 26 Managing General Account Information ................................................................................................ 27 Help and Support ........................................................................................................................................ 28 Searching the Knowledge Base ............................................................................................................... 28 Submitting a Bug Report or Feature Request ......................................................................................... 28 Contacting Technical Support ................................................................................................................. 28
