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Error Message Resolution Guide
Message
Reason
Solution
Reference Tech Note
TIMEOUT\n\nSending Data;
Mobile Unit out of the coverage
area.
Most likely a range, access point, radio,
host or network issue. Troubleshoot the
customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
TIMEOUT\n\nReceiving Data;
Mobile Unit out of the coverage
area.
Most likely a range, access point, radio,
host or network issue. Troubleshoot the
customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Host Received Data\nAwaiting App
Reply!;
Mobile Unit has sent and received
an acknowledgement from the IP
stack and is waiting for the
application to return data.
Most likely a host or network issue.
Troubleshoot the customer’s environment.
Probable causes are Database record
locking, application program failure, Host
failure or network failure.
T1113, T1114, T1161,
T1171, T1187 and
T1194
* WAITING TO SEND *;
Mobile Unit out of the coverage
area.
Most likely a range, access point, radio,
host or network issue. Troubleshoot the
customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
TCP Error Reading\nMAC
Address.\nREBOOT MOBILE UNIT;
Could not obtain the Mac Address Possible hardware, driver or stack problem
from the Mobile Unit.
Contact the Mobile Unit manufacturer.
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Invalid TIP Command;
Bad internal protocol.
Notify Connect over the web incident
reporting system.
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Session Ended\nBy User or Host;
User, Host, application or network
has ended the session.
If the user did not end the session, most
likely host or network issues. Troubleshoot
the customer’s environment.
Server Packet Error;
Bad Protocol detected.
Usually a result of bad cabling, power or
faulty transceiver. Also, will receive this if
the Mobile Unit is in the wrong mode for
Server operation.
11-4
T1113, T1114, T1161,
T1171, T1187 and
T1194
PowerNet Twin Client Reference
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• May, 2006