Download Programming Software User Manual

Programming Software User Manual
Appendix A
"Error M29: Not a valid project file (xxxx)."
Reason: If you have chosen a non-PowerMarquee project file, you will get this error.
"Error M30: Unable to find PLC dll with manufacturer id : xxxx and model id : xxxx."
Reason: If you have moved the PLC dlls from the directory where
PowerMarquee.exe resides, you will receive this error message.
Solution: Reinstall the software
"Error M32: OLE libraries initialization failed."
Solution: Restart the system. If the problem persists, OLE related Windows system
files are not installed properly.
"Error M34: Wrong Embedded Data Format."
Solution: If you are getting this error while opening a project, the project file is
corrupt. Recreate the project. If the problem persists, contact technical support.
"Error C01: Unable to open communication port."
Solution: Select another COM port.
"Error C02: Communication port is being used by some other application. Access denied."
Solution: Close the other application and try to communicate, or, if you have an
extra serial port, connect the cable to that port and select that extra port for
communication from PowerMarquee.
"Error C05: Unable to update PLC driver."
Reason: You will receive this error message if communication is not established
between the programming software and the marquee, or if the marquee is still trying
to communicate with the old driver and you are attempting to update the driver.
Solution: Restart the marquee and try communicating with the marquee. If you still
face this problem, clear memory from Marquee (using PowerMarquee > Clear
Memory) and update the PLC driver and then, save your project. Ensure that you
have the project saved to disk before you clear memory.
"Error C07: PLC Attributes could not be written to the PowerMarquee."
"Error C09: Tags could not be written to the PowerMarquee."
"Error C10: Error in sending Project attributes to PowerMarquee."
Solution: Check the connections between the marquee and computer. Restart the
panel and try communicating again.
"Error C12: Unable to delete message from PowerMarquee."
Reason: If Delete Message is selected while there is a disruption in the
communication between the panel and computer, this error message is displayed.
Solution: Check the COM line, power to the marquee, and COM port used for
correct setting and function.
"Error C13: Memory diagnostics failed."
Solution: Check connections and COM port settings. Ensure the proper function
and power distribution of marquee (no system faults). If all checks out OK and you
are still receiving this error message, there maybe a physical problem with the
marquee's memory.
A-6
Phone: 1-563-359-7501 • Fax: 1-563-359-9094 • www.uticor.net
MAN-P3000-002