Download Condition and Responsibility Guide

Damage to timber floors caused by termites,
borers and wet/dry rot is an HOUSING ACT
responsibility.
Tenants may not remove
existing floor coverings to
reveal a timber floor.
Tenants who wish to keep an
existing timber floor must
arrange for the sanding and
polishing maintenance at their
own cost (HOUSING ACT does
not sand, polish, varnish or
seal timber floors). Tenants
must apply in writing to their
Housing Manager for approval
to maintain or restore polished
timber floors. Approval is rarely
given.
DOORS
Doors
Operate freely without binding or scraping.
Doors are to be in good condition including door hardware.
The doors are to open and shut or slide correctly.
Hinges firmly fixed. Latch or lock securely fixed.
Free from holes or visually significant indentation.
All external doors protect the interior from the weather.
Glazing fixings complete no broken or cracked glass. Joinery sections firm, no
loose or unglued components, excessive warping, significant delamination or
weathering.
The greater proportion of the paint film has full coverage, is free from marks or
surface damage with few visible wear areas and the paint film is able to be
cleaned to a fresh surface.
HOUSING ACT Responsibility
Maintenance of fittings in a fully operable
condition.
Doors that do not open, shut or slide correctly
will be eased and adjusted.
Door furniture will be maintained by HOUSING
ACT.
Where a tenant has locked themselves out of
their property they may contact the Maintenance
Call Centre and request the TFM send a
locksmith. This will be charged to the tenants
Sundry Account as Tenant Responsible
Housing ACT Property Standards:
Condition and Responsibility Guide
Tenant Responsibility
Repair or replacement of locks,
doors or flywire damaged by
the tenant either accidentally
or wilfully or by a negligent act
will be charged as Tenant
Responsible Maintenance. This
includes scratches, gouges,
cracks, and holes.
Replacement and/or cost of
repairs as a result of vandalism
or theft will initially be charged
as a tenant responsible
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