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Appendix E – Troubleshooting
CAUTION: Content within this section may include activities that entail risk to the preservation of data you may
have accumulated in the course of your business activities. For example, in order to resolve a performance issue in
your system, you may decide to follow the recommendation to reinstall all or part of the system software. In so doing,
you may cause data that you may have accumulated in your system hard drive storage to be irretrievably destroyed.
To avoid data loss, make certain to create full backups of your business data onto remote resources in accordance
with your company’s policies. Make certain to review other Safety content outlined in Section 2 – Safety Notice.
This section provides activities you may perform to resolve some issues while using the Intel® Industrial Solutions System
Consolidation Series (SCS).
This chapter is arranged into subsections when issues commonly occur:
• Installation – Issues that may arise when setting up, connecting, and starting the system
• Configuration – Issues that may arise when developing target platform configurations for production
Review the items listed in the sections below for a description of your issue and perform the suggested troubleshooting activity to
help resolve the issue. Also make certain to consult the references mentioned in Appendix D – Technical Support.
IMPORTANT: This content may be updated without notice. To ensure that you are reading the most recent document, check the
product support website:
www.intel.com/industrialconsolidation
In the event that all immediately available troubleshooting and help does not resolve your issue, interactive support is available.
For more information, go to www.intel.com/industrialconsolidation
IMPORTANT: Some Recommend Resolutions shown below instruct you to perform activities on the development host, and some
on the target platform. Make certain that you distinguish between these two subsystems, and that you perform activities on the
subsystem indicated.
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