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Table of contents Introduction...................................................................................... 1 1 Structure of the mailing report...................................................... 2 1.1 General information tabs................................................................. 3 1.2 Preview............................................................................................... 5 1.3 Action buttons................................................................................... 6 1.4 Report tabs....................................................................................... 10 2 “Impact” tab.................................................................................... 17 2.1 Impact on your recipients.............................................................. 17 2.2 Impact on third parties................................................................... 18 2.3 Impact on your (target group) list................................................. 19 3 “Delivery” tab................................................................................. 21 3.1 Acceptatio ratio............................................................................... 21 3.2 Accepted emails per domain......................................................... 22 3.3 Bounce rate...................................................................................... 23 3.4 Email bounces per domain............................................................ 24 4 “Opens” tab..................................................................................... 25 4.1 Open rate......................................................................................... 25 4.2 Histogram of opens........................................................................ 26 4.3 Opens per email client.................................................................... 27 5 “Click-throughs” tab...................................................................... 29 5.1 Click-through rate in your mailing................................................. 29 5.2 Details about the click-throughs................................................... 30 5.3 Graphical display click-throughs................................................... 32 More information........................................................................... 33 Manual: Mailing report