Download IC Cookbook - Intervoice

Playing Goodbye
To connect the rest of the diagram:
1.
Drag the red Voice End icon to the far right of the Goodbye component.
2.
Connect the Goodbye component to the Voice End component. You don’t need to label the
connector.
This will end the dialog after the Goodbye prompt.
3.
Save the project to clear all but one of the errors. The diagram should resemble Figure 8.11.
Figure 2.11 - Connecting the dialog
Diagram Errors
If you’ve configured all the components correctly, only one red X should remain on the diagram’s DTMF Menu
component.
To investigate any problems in the diagram:
1.
Beneath the Canvas, select the Problems view (next to the Properties view).
Note: This view lists all problems in a diagram, no matter which component is selected in the diagram.
2.
Expand Errors. Two required features of the DTMF Menu are missing: default and resultVariable.
3.
In the diagram, click in the white space or on another component.
4.
In the Problems view, double-click one of the Error rows. The DTMF Menu component is selected in
the diagram. To correct these two errors, see the next section.
If another component has a red X on it, one of its required attributes may not be configured correctly.
September 2013
Copyright © 2013 Convergys. All rights reserved.
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