Download Emergencies - After Build

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Your FREE comprehensive guide
for new homeowners
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . .
Page 3
What you need to know . . . . . . . . . . .
Pages 4-5
How to report a defect . . . . . . . . . . . .
Pages 6-7
How to report an emergency . . . . . .
Pages 8-9
General maintenance . . . . . . . . . . . . . .
Page 10
Warranty checklist . . . . . . . . . . . . . . .
Pages 11-16
Top tips . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pages 17-18
Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 19
Decorating . . . . . . . . . . . . . . . . . . . . . . . .
Page 20
Appliances . . . . . . . . . . . . . . . . . . . . . . . .
Page 21
Your responsibility . . . . . . . . . . . . . . . . .
Page 22
External . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 23
Managing agents . . . . . . . . . . . . . . . . . . .
Page 24
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 25
Customer charter . . . . . . . . . . . . . . . . .
Page 26
Important contact details . . . . .. . . . . .
Page 27
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