Download User Manual - Ooma Support

Administrator Guide
Managing Base Stations
Managing Preferences
Your Ooma Office Base Station gives you the flexibility to install up to five analog phones:
There are a number of different preferences that can be configured by the account administrator.
You can manage preferences by visiting:
• One phone can be plugged into the phone jack in the back of the Base Station
• Four more phones can be plugged into paired Linx devices
If you need to expand your Ooma Office capacity further, you can add additional Base Stations
(and Linx devices) to your account. By adding three additional Base Stations, you can support
up to 20 analog phones.
Time zone
http://office.ooma.com/base_stations
The time zone of your Ooma Office account is
selected based on the area code of your primary
phone number. If you have selected an out-of-area
phone number you can manually override the time
zone used for your call logs, fax logs, and voicemail.
From this page, you can do the following:
Music on Hold
You can manage your Base Stations by visiting:
Add a new Base Station
If you have purchased an expansion Base Station,
you can link it to your account by selecting the
“Add Base Station” option and entering the required
information.
Pair a new device
To pair a new device with one of your base stations, identify the Base Station that the device
will pair to and select the “Register New Device” option. Follow the instructions on your screen
to complete the pairing process. The device can now be assigned to a user.
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http://office.ooma.com/preferences
Use the Music on Hold feature to entertain and
educate your customers while they wait. Upload
music or your own advertising message in either
MP3 or WAV file format.
Transfer Music
When you transfer a customer to another
extension, you can turn on Transfer Music to let
them hear music or an advertising message
instead of the traditional ring back.
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