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Tender Ref.: ELCOT/32254/IGR-OLB/2010-11 Table of Contents Know Your Rights......................................................................................................................... 6 Letter of Undertaking.................................................................................................................... 7 1. Preamble.................................................................................................................................... 8 2. e-Tender Schedule................................................................................................................. 10 3. General Instructions and OLB details....................................................................................11 3.1 General................................................................................................................................ 11 3.2 Clarifications in the Tender.................................................................................................. 11 3.3 Amendments to the Tender................................................................................................. 11 3.4 Language of the Bid............................................................................................................. 11 3.5 Bid currency - INR shall be the bid currency. ......................................................................11 3.6 Method of Bidding................................................................................................................ 12 3.7 Leasing................................................................................................................................ 13 3.8 Infrastructure....................................................................................................................... 13 3.9 Hardware............................................................................................................................. 13 3.10 Software............................................................................................................................ 14 3.11 Other Conditions................................................................................................................ 15 3.12 Service/Support Person..................................................................................................... 16 3.13 Call Centre......................................................................................................................... 16 4. Eligibility Criteria..................................................................................................................... 18 4.1 Eligibility .............................................................................................................................. 18 5. SPECIFICATIONS................................................................................................................... 20 5.1 Server.................................................................................................................................. 20 5.2 Desktops.............................................................................................................................. 22 5.3 Dot Matrix Printers............................................................................................................... 23 5.4 Flatbed Scanners................................................................................................................. 24 5.5 Laser Printers...................................................................................................................... 25 5.6 Switches.............................................................................................................................. 26 5.7 Software.............................................................................................................................. 27 5.8 UPS Systems....................................................................................................................... 28 5.9 Air Conditioners................................................................................................................... 32 5.10 Furniture............................................................................................................................ 32 5.11 Civil Works......................................................................................................................... 33 6. Bid Preparation and Submission........................................................................................... 35 6.1 Tender Procedure................................................................................................................ 35 6.2 Cost of Bidding.................................................................................................................... 35 6.3 Tender Document Fee......................................................................................................... 35 6.4 Portal Charges..................................................................................................................... 36 6.5 Earnest Money Deposit (EMD)............................................................................................ 36 6.6 Letter of Authorisation.......................................................................................................... 37 6.7 Clarifications and Amendments........................................................................................... 37 6.8 Two Part Bidding................................................................................................................. 37 6.8.1 Technical Bid Form.................................................................................................... 37 6.8.2 Price Bid Form........................................................................................................... 38 6.9 Bid closing date and time..................................................................................................... 38 7. Tender Opening and Evaluation............................................................................................. 39 7.1 Tender Opening................................................................................................................... 39 ELCOT, Chennai-35 Page 2 of 82 Ver 2.0