Download Public Library Basic Training Manual

1
Introduction
A. Introductions -- Trainer and Attendees
B. Training Outline and Manual
C. Safe Seven
Table 1:
Single-User
MultiDataStation
Central Union
Hosted
Backup
Librarian
Controller
Manager
Person in
Charge
Host Staff
Archive
Librarian
Librarian
Person in
Charge
Host Staff***
System Maintenance
Librarian
Techs
Techs
Host Staff
Alex Maintenance
Librarian
Librarian
Person in
Charge
Host Staff***
UPS
Librarian
Controller
Manager
Person in
Charge
Host Staff
Security
Librarian
Librarian
Librarian or
Person in
Charge
Librarian or
Person in
Charge
Always Watch Your Screen
Library Staff
Library Staff
Library Staff
Library Staff
Call Tech Support
Library Staff
Library Staff
Library Staff
Library Staff
*** May be changed by Librarian; however, suggest that these be left as set by Host Staff.
1. BACK UP, BACK UP, BACKUP
COMPanion recommends that you keep a minimum of NINE backups at any given time.
Backups are saving complete copies of your Data folder to some external medium be it on CDROM, an external hard drive, a flash drive or a file server. You should keep at least one backup
per day of the week, plus four previous Fridays. We never discourage customers from keeping
additional backups. If you are using the same drive to store all the backups, remember to
rename the Data folder to include the date (i.e. 040092009Data, 04102009Data).
You do not need to back up the software. COMPanion can quickly replace the software if your
library is current on its subscription. What COMPanion cannot replace is your data — so BACK
IT UP!
Alexandria v6 Public Library Basic Training Manual
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