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Web Access Management Menu Functions 195 When the individual user sets his own password from ASOW, the expiry date will be set so that the password is valid only for 90 days. Secret Question and Answer X(100) - X(20) For Web Users that must sign on to ASOW using the standard User/Password protocol, if they forget their password, there is a mechanism offered through ASOW that lets them retrieve it. The very first time that a user signs on to ASOW, they must enter a question, along with it's answer. If they forget their password, from the logon screen, there is a push-button that is provided. When clicked, a web page is presented on which they must answer the question that was established. If it is answered correctly, the system will send an email to the address on file, with their user code, and password. (Note that the answer is NOT case sensitive). ASOW presents the following screen: The user may choose to enter their own Secret Question, or there are a number of predefined questions from which they may select from. Either way, they must choose a question, and have an answer. Contact – Email X(120) This is the Web-User's email address. This must be entered. It is used to communicate with the Web User. Contact – Phone and Fax © 2007 - 2014 by Sentinel Hill Software, all rights reserved X(15) each