Download - Vacuubrand.com

Resolving problems
Fault
``Cause
Measured values
``Browser-dependent.
are only displayed
in the web browser
window, not down‑
loaded.
No GUI update
possible via quick
navigation.
No internet con‑
nection.
``Firmware of an adapter has
been updated.
``The current GUI does not
match the firmware update.
A message recommending a
GUI update appears.
``WLAN adapter configured as
SoftAP or
``computer connected directly
to LAN adapter.
3Remedy
3
Personnel
33
Use a different web browser
Control,
Admin
for downloading, e. g., Firefox
or Internet Explorer 10 or
33
select “save as“ in your web
browser.
33
Use the direct link “IPAddress/admin/webLocal.
html“ to update the GUI software.
33
Reload page after update.
33
Contact our Service.
33
Integrate WLAN adapter via
WLAN router into your network.
33
Use mobile data connection
via your SIM card to connect
to the internet.
33
Remove network error.
33
Reload page.
33
Switch on controller or vacuum system again.
33
Check cables and connections.
33
Replace defective parts.
33
Remote control requires a
connected adapter for operation  reconnect adapter.
Connection loss is ``Network error.
displayed.
``Web browser overloaded.
``Controller or vacuum system
switched off.
``Cable removed from adapter.
``Cable defective or loose contact at connector.
``Adapter has been removed.
``More than X users are
already accessing the
VACUUCONTROL remote
control. .
Language changes ``With each website relaod, the 33
Reselect required language
automatically
language switches to the one
that is preset on the connected CVC ``Storing cookies (to fix language selection) is not possible with WLAN-/LAN adapter.
Admin
Control,
Admin
Control,
Admin
View,
Control,
Admin
The troubleshooting table “Fault - Cause - Remedy“ will help you identify and
correct the most common errors.
>>Please contact our Service department if you are unable to resolve an error using
the information provided in this table.
BA-N°: 999279/17.10.2014
71