Download IP Surveillance TroubleShooting Guide

11-10.1.2
Inappropriate network port forwarding (if you were
connecting via WAN)
The problem could be the inappropriate network transmission.
Network transmission involves correct setting below. Then we put
them all together.
Network transmission check table
Category
Sub-category
Video Server
Internet connectivity
Port setting
Network
Port forwarding
Firewall setting
PC
Internet connectivity
Clarification:
1. Below is the status of this problem definition so far.
Function
Network environment
Respective network ports
Cross-over
WAN
Login
Yes
Yes
Monitor
Yes
Yes
Port name Port number
(Default)
HTTP
80
HTTP
80
Register
Streaming
6000
6002
MD signal
Yes
No
Control
2. As you can see from the table, there’s something wrong
about your WAN.
6001
3. Please read the support package TS-00009 attached.
- Chapter 1~3: How does internet communication works
- Appendix C : How to check the network
communication for Monitoring images
4. If the check fails, this is a network communication
problem.
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