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Backed Up Call Lists
View List: View backed up call list.
Restore Call List: Restore backed up call list.
CALL LIST GRID
“ID”= Record id.
“Call List Name”= Name of the call list.
“Created”= Date the list was imported.
“Active”= If the list is activated for dialing.
“Records”= The number of records in the call list.
“Records Processed”= The number of records processed in the call list.
“Status”= If the list is active, deactivated or complete.
“Agent Group”= The agent group/call center team that the call will be transferred to for
this call list.
“Campaign”= The campaign associated with the call list.
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